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How to Overcome The Top ITSM Challenges
sponsored by Matrix42
WHITE PAPER: In this white paper, learn how you can overcome the top IT service challenges by leveraging an integrated ITSM strategy. Discover how this approach can enable easier management, happier customers, lower business risk, and more.
Posted: 02 Mar 2016 | Published: 31 Dec 2015

Matrix42

Address Challenges in Integrated, Complex IT Environments
sponsored by IBM
WHITE PAPER: This white paper unveils the opportunities and challenges in your complex, integrated IT environments. Read on to discover how you can leverage proactive and preventative support services to address your top IT challenges in mobile, cloud, social, and analytics environments.
Posted: 14 Mar 2016 | Published: 28 Feb 2014

IBM

Inside Look: Technical Support Services
sponsored by IBM
WHITE PAPER: This white paper discusses how you can leverage a technical support provider in order to reduce IT complexity, troubleshoot and repair problems faster, and mitigate downtime. Read on to uncover the benefits and ROI NetApp achieved by switching to this support strategy.
Posted: 14 Mar 2016 | Published: 14 Mar 2016

IBM

How to Deploy Infrastructure as a Service (IaaS) with a Solid Cloud Foundation
sponsored by IBM
WHITE PAPER: In this white paper, you will discover how to deploy infrastructure as a service (IaaS) by way of integrating cloud with your IT resources and processes. Read on to access a data center solution built on a flexible IT infrastructure that can deliver efficient and versatile IT services.
Posted: 22 Jan 2016 | Published: 31 Dec 2015

IBM

ABCs of ITIL®
sponsored by Global Knowledge
WHITE PAPER: Learn the ITIL® concepts of accountability, boundaries, and consistency (the ABCs) and discover how ITIL helps establish, manage, and maintain the ABCs.
Posted: 31 Mar 2015 | Published: 31 Mar 2015

Global Knowledge

IT Stress Test: Diagnosing Your Service Management Problems
sponsored by ServiceNow
WHITE PAPER: This resource provides a quick and easy interactive stress test to help you diagnose the causes of your biggest IT headaches. Take the test now to learn how can proactively improve your organization rather than simply fix what's broken.
Posted: 07 Mar 2016 | Published: 31 Dec 2015

ServiceNow

ITSM Economic Impact Study
sponsored by ServiceNow
WHITE PAPER: This white paper describes the impacts of one IT service management (ITSM) option and how it can help your organization prevent outages that could lead to loss of revenue and productivity.
Posted: 22 May 2015 | Published: 31 Dec 2014

ServiceNow

5 Ways Great MSP's Automate Business
sponsored by Solarwinds N-able
WHITE PAPER: This white paper can give you essential insight into achieving efficiency in your MSP business by outlining the five services that the most successful MSPs automate.
Posted: 08 Jun 2015 | Published: 08 Jun 2015

Solarwinds N-able

Your Guide to Improving IT Service Visibility
sponsored by Pangea Systems
WHITE PAPER: This whitepaper details the importance of IT service visibility for providing the performance your users demand and justifying the value of your services.
Posted: 25 Jun 2014 | Published: 20 Mar 2014

Pangea Systems

Meeting the Exploding Demand for New IT Services
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper details how IT must shift in the face of new technology trends in order to keep their end-users productive and happy.
Posted: 16 Jun 2014 | Published: 16 Jun 2014

BMC Software, Inc.
 
 
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