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DS2 White Papers (View All Report Types)
 
Ethernet vs. T1S for Internet Access
sponsored by Comcast
WHITE PAPER: This whitepaper explains the differences between Ethernet dedicated internet access and T1 dedicated Ethernet access to help you understand which will be more flexible and cost-effective within your enterprise.
Posted: 01 Mar 2013 | Published: 31 Jan 2012

Comcast

The Essentials of Avaya System and Session Manager
sponsored by Global Knowledge
WHITE PAPER: This paper examines how Avaya has come to the forefront in the SIP universe with the Avaya System and Session Manager platforms, which use the SIP protocol to create a central management and control platform for an enterprise communication structure.
Posted: 11 Jul 2014 | Published: 11 Jul 2014

Global Knowledge

Avaya Aura Communication Manager COR/FRL/AAR Simplified
sponsored by Global Knowledge
WHITE PAPER: This white paper provides a useful list of Avaya Site Administration commands that will allow you to control what kind of calls employees are authorized to make and ensure least cost routing of outbound calls to keep phone bills down.
Posted: 21 Mar 2014 | Published: 21 Mar 2014

Global Knowledge

The Benefits of Modernizing Your Contact Center
sponsored by Genesys
WHITE PAPER: In this white paper, lean why experts encourage modernizing contact centers. As infrastructure ages, you will see end-of-life status and costly downtime. By modernizing your contact center, you lower costs by reducing hardware and the time spent maintaining outdated infrastructure while increasing revenue by improving customer touch points.
Posted: 01 Dec 2014 | Published: 05 Nov 2014

Genesys

Which CIO Wins in an M&A? It’s a Roll of the Dice
sponsored by Hewlett-Packard Company
WHITE PAPER: Read on to gain critical insight from industry strategic management leader Philippe Haspeslagh on achieving balance after a merger and acquisition, which are often costly and complex.
Posted: 07 Feb 2014 | Published: 03 Jul 2013

Hewlett-Packard Company

Step Up to a More Intelligent Infrastructure
sponsored by Hewlett-Packard Limited and Intel ®
WHITE PAPER: Access this resource to learn the top reasons to step up to a more intelligent infrastructure. You'll get insight into 5 ways a new server infrastructure can optimize your business. Read on to learn how you can build an IT foundation that delivers maximum uptime, accelerated application performance, and reduced networking complexities and costs.
Posted: 04 Nov 2014 | Published: 30 Sep 2013

Hewlett-Packard Limited and Intel ®

Practical Advice for Migrating to Cloud Collaboration
sponsored by Cisco Systems, Inc.
WHITE PAPER: The following white paper outlines the importance of unified communications and how to go about deploying a successful solution. Discover trends of success with application prioritization, best practices for unification, and collaboration solutions.
Posted: 08 Nov 2013 | Published: 08 Nov 2013

Cisco Systems, Inc.

IBM Cognos Lifecycle Manager - Streamline upgrades with automated testing
sponsored by IBM
WHITE PAPER: System upgrades and other IT changes can have a negative impact on business intelligence report content, but testing thousands of reports can be tedious and time-consuming. This resource introduces a utility that relieves the burden by automating the testing process.
Posted: 15 Jan 2014 | Published: 31 Oct 2012

IBM

What’s New with IP Office 8.1
sponsored by Avaya
WHITE PAPER: This brief guide details the new features and improvements of the communications system IP Office 8.1, explaining how this tool can help you support increased scalability, integrated video collaboration, increased mobility, and more.
Posted: 18 Jun 2013 | Published: 31 Dec 2012

Avaya

How to overcome roadblocks to legacy software replacement: a guide for IT leaders
sponsored by MSM Software
WHITE PAPER: This whitepaper gathers together the views of IT leaders from a recent survey of IT leaders and identifies the most typical roadblocks encountered when attempting to modernize legacy systems – as well as how they address those challenges.
Posted: 16 Jun 2014 | Published: 16 Jun 2014

MSM Software
 
 
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