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DBT White Papers (View All Report Types)
An All-In-One Solution For Better Monitoring, Management And Support
sponsored by Solarwinds N-able
WHITE PAPER: This white paper describes how your IT services  business can provide reliable support, automated maintenance and more with the right tools and software.
Posted: 01 Jun 2015 | Published: 01 Jun 2015

Solarwinds N-able

Service Delivery Refresh Delivers High ROI, Efficiency
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This case study explores how a leading telecom provider in Ireland restructured their reactive IT service management (ITSM) framework to one that is proactive. Learn how this new automated service delivery model achieved significant savings, better customer service ratings, and more.
Posted: 18 Nov 2015 | Published: 31 Dec 2013

Hewlett-Packard Enterprise

Techniques for Selling IT Services to Senior Level Executives
sponsored by ConnectWise
WHITE PAPER: How can an IT ticketing and time solution can benefit your clients and allow you to become part of their internal support team? Learn how you can facilitate collaboration with your client's IT team in ways that benefit you both.
Posted: 17 Dec 2014 | Published: 17 Dec 2014


A VDI Infrastructure Case Study: Nottinghamshire Health Informatics Service
sponsored by Pivot3
WHITE PAPER: This case study highlights how Nottinghamshire Health Informatics Service improved their flexibility and performance by updating their VDI infrastructure with Pivot3 vSTAC appliances. Access this white paper now to increase the efficiency of the IT department in your healthcare institution and maximum ROI for the IT infrastructure.
Posted: 04 Sep 2015 | Published: 04 Sep 2015


How one Australian Company Built Efficiencies Around their All-Star Team
sponsored by ConnectWise
WHITE PAPER: This white paper describes how IT solution provider PowerNET implemented an integrated business process management and sales analytics system to create profitability through efficiency.
Posted: 19 Feb 2015 | Published: 19 Feb 2015


ITSM Shake Up: Trends Transforming IT Services
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This white paper delves into digital trends known as the "3rd Platform" that are shaking up and forcing businesses to transform their IT service management (ITSM). Read on to learn about the new ITSM architecture that integrates to supports these innovative trends.
Posted: 23 Oct 2015 | Published: 31 Aug 2015

Hewlett-Packard Enterprise

Cloud Unified Communications Need Contact Center Capabilities
sponsored by ThinkingPhones
WHITE PAPER: Read this white paper now to discover how a contact center can obtain the unified communications services it needs.
Posted: 17 Mar 2015 | Published: 01 Jan 2015


5 Reasons to Buy – Not Build – Backup Capabilities
sponsored by Datto, Inc.
WHITE PAPER: Read this white paper to discover five reasons why buying backup may be a better idea than building your own, and how you can take the first steps in purchasing a reliable backup solution for your clients.
Posted: 11 Jun 2015 | Published: 11 Jun 2015

Datto, Inc.

Business Continuity: A Growing Opportunity in a Digitalized World
sponsored by Carbonite
WHITE PAPER: This white paper explores the four common challenges channel partners are facing and offers strategies to overcome them and take advantage of market opportunities.
Posted: 10 Apr 2015 | Published: 05 Nov 2014


Diversifying Services With Cloud
sponsored by Dimension Data
WHITE PAPER: This white paper explores perceived barriers to diversifying services with cloud. Discover the window of opportunity available for service providers who are willing to understand and reframe the perceived barriers to offering cloud, and the benefits you can reap as a result.
Posted: 04 Nov 2015 | Published: 04 Nov 2015

Dimension Data
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