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May 23, 2013

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Insight Public Sector And Education sponsored by Insight Public Sector and Symantec WHITE PAPER: Read this exclusive resource to uncover a leading IT service provider that can help your educational institution meet the changing demands of your unique IT environment. Posted: 06 May 2013 \| Published: 26 Jun 2012 TOPICS: IT Asset Management \| IT Infrastructure \| IT Management \| IT Management Services \| IT Outsourcing Services \| IT Service Management \| IT Services

How Virtualization and Cloud Computing Move SMBs Forward sponsored by VMware, Inc. WHITE PAPER: This white paper explores the opportunities for small and medium-size businesses to break through perceived technology barriers and achieve greater business success through virtualizations. Posted: 08 Aug 2012 \| Published: 29 Jun 2012 TOPICS: Data Center Design \| Data Center Infrastructure Efficiency \| Data Centers \| IT Asset Management \| IT Asset Management Software \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| Small Businesses

Boost IT Visibility & Value with Service Catalog sponsored by ServiceNow WHITE PAPER: "Many CIOs are being pressured to demonstrate IT value. A service catalog can help you promote your services in a way the business can easily understand. It will become your service management foundation that can boost IT visibility and constantly demonstrate IT value to the business." Posted: 20 Nov 2012 \| Published: 20 Nov 2012 TOPICS: Business Architectures \| Business IT Alignment \| Business Management \| Business of Information Technology \| Business Process Automation \| Business Process Management \| Business Service Management \| CIOs \| IT Asset Management \| IT Best Practices \| IT Infrastructure \| IT Management \| IT Service Management \| IT Services \| IT Systems

G-Cloud Report: Service Specification Approach sponsored by ComputerWeekly.com WHITE PAPER: The G-Cloud, Government Applications Store and Data Centre Consolidation Phase 2 programme started on 5 October 2009 and will run till 12 February 2010. The programme comprises seven workstrands and a Programme Office function. Posted: 21 Oct 2011 \| Published: 07 Feb 2011 TOPICS: IT Outsourcing Services \| IT Service Centers \| IT Service Management \| IT Services

Survive™ Disaster Recovery Square One Children’s Center Case Study sponsored by Industrial Defender WHITE PAPER: This case study discusses a private non-profit's bounce back from a devastating tornado and includes a breakdown of the survival timeline - from twister touchdown to the DR service provider welcoming displaced employees into their office so payroll could be processed on time. Posted: 15 Mar 2013 \| Published: 15 Mar 2013 TOPICS: Backups \| Data Recovery \| Data Replication \| Disaster Recovery \| Disaster Recovery Planning for Virtual Environments \| IT Services

The Value of ITIL® Certification sponsored by Global Knowledge WHITE PAPER: This white paper discusses the true value of ITIL certifications to both businesses and individuals. Inside, discover real-world examples of how ITIL certification brought forth specific organizational improvements while proving to be a worthwhile individual investment. Posted: 05 Feb 2013 \| Published: 05 Feb 2013 TOPICS: Careers \| Certification Programs \| IT Best Practices \| IT Departments \| IT Industry \| IT Infrastructure \| IT Management \| IT Managers \| IT Service Management \| IT Services \| IT Systems \| ITIL \| Training \| Training and Educational Services

CW+: 500 Club case study: The Royal Mail approach to supplier relationship management sponsored by ComputerWeekly.com WHITE PAPER: Your IT department and your suppliers are at loggerheads. There is a culture of one-upmanship and awkwardness on both sides. It’s not quite war, but its getting there. What do you do? Posted: 21 Oct 2011 \| Published: 21 Dec 2010 TOPICS: IT Outsourcing Services \| IT Services \| Outsourcing

The Business Value of the HP Proactive Insight Experience sponsored by HP India WHITE PAPER: Check out this resource that presents next-generation technologies that can help you to optimize IT operations in complex environments. Posted: 09 Apr 2013 \| Published: 31 Jan 2013 TOPICS: IT Asset Management \| IT Best Practices \| IT Infrastructure \| IT Management \| IT Management Services \| IT Services

IBM Service Management for the Intelligent Utility Network sponsored by IBM WHITE PAPER: The current utilities environment requires companies to decrease costs while increasing the ability to control utility assets. One key challenge is how to take advantage of new technologies to better manage the delivery of service to customers today and into the future. IBM Service Management for the IUN provides a blueprint for getting started. Posted: 06 Dec 2010 \| Published: 06 Dec 2010 TOPICS: Business Performance Management \| Business Performance Management Software \| Business Process Management \| Business Process Management Software \| Cost Benefit Analysis \| Enterprise Applications Software \| IT Service Management \| IT Services \| IT Systems \| Network Applications Software \| ROI \| SCADA \| Service Level Management \| Utilities Industry

Tips for Choosing a Cloud Service Provider sponsored by IBM WHITE PAPER: This white paper shares tips on finding a cloud provider whose portfolio is as flexible and varied as the workloads it services. Posted: 05 Aug 2012 \| Published: 29 Jul 2012 TOPICS: Cloud Computing \| Cloud Management \| Cloud Storage \| Cloud Storage Services \| Cloud Storage Strategy \| Data Center Management \| Data Centers \| IT Asset Management Software \| IT Infrastructure \| IT Management Services \| IT Services \| IT Systems

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