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DBS Services White Papers (View All Report Types)
 
The Right Mix: Transforming the Hybrid IT Infrastructure
sponsored by HPE and Intel®
WHITE PAPER: Learn about the basics of a hybrid infrastructure strategy that utilizes both cloud resources (public, private, and managed) and a traditional infrastructure. Download now to examine the workings of this hybrid system and discover what it takes to implement it to improve agility and accelerate operations.
Posted: 03 Mar 2017 | Published: 31 Dec 2016

HPE and Intel®

Service Desk Management: 5 Tips to Increase the Efficiency of Your Service Team
sponsored by ConnectWise
WHITE PAPER: In this white paper, explore 5 tips you can implement before your service desk ticketing gets too bogged down, including: evaluate your dispatch strategy, keep resources billable, and 3 more. Additionally, explore the benefits of the cloud and services automation when it comes to leveraging these tips.
Posted: 20 Jan 2016 | Published: 20 Jan 2016

ConnectWise

The World’s #1 vRA/vCAC Alternative
sponsored by Embotics
WHITE PAPER: This data sheet explores a cloud management platform allowing delivery of IT-as-a-service (ITaaS) from a single console while continuously monitoring resources to optimize automation, deployment and configuration of IT services across cloud environments.
Posted: 14 Sep 2016 | Published: 14 Sep 2016

Embotics

Edinburgh Computer Services Breaks Down the Silos of Chaos
sponsored by ConnectWise
WHITE PAPER: In this case study, discover how Edinburgh Computer Services overcame its disjointed information tracking system and adopted an integrated platform that enabled them to grow and improve productivity.
Posted: 20 Apr 2016 | Published: 20 Apr 2016

ConnectWise

Migrate to SIP with Confidence
sponsored by Level 3 Communications, Inc.
WHITE PAPER: It's important to enable reliability and security for conversations with customers, colleagues and partners in order to ensure clear and concise communication across all platforms. Download this infographic to learn how SIP can help you optimize your voice communication network.
Posted: 15 Mar 2016 | Published: 30 Dec 2015

Level 3 Communications, Inc.

Using IT Automation to Deliver Constantly Modern Software
sponsored by Puppet
WHITE PAPER: This white paper explores an institutional "future-proofing" approach to IT, based on the principles of abstraction and automation. Find out how to make your organization more proactive and learn how this approach does what DevOps and cloud computing alone can't achieve. Plus, get useful tips on how to select the right automation tools.
Posted: 02 Sep 2016 | Published: 02 Sep 2016

Puppet

Accelerating your competitive advantage with data center modernization
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This white paper expands upon the key beneficial outcomes of a modernized data center infrastructure as well as the four main areas business executives and IT leaders should focus on when looking for the best return on limited IT investment resources.
Posted: 06 Dec 2016 | Published: 02 Mar 2016

Hewlett Packard Enterprise

Techniques for Selling IT Services to Senior Level Executives
sponsored by ConnectWise
WHITE PAPER: How can an IT ticketing and time solution can benefit your clients and allow you to become part of their internal support team? Learn how you can facilitate collaboration with your client's IT team in ways that benefit you both.
Posted: 17 Dec 2014 | Published: 17 Dec 2014

ConnectWise

How to Gain Visibility Across Your Multi-Cloud Environment
sponsored by VMware
WHITE PAPER: Adopt an application-centric approach to cloud management. Download this resource to discover how cloud management platforms (CMP) are evolving, and how to leverage the CMP to develop and automate resource delivery across all private and public clouds.
Posted: 16 Dec 2016 | Published: 16 Dec 2016

VMware

EMA/CXP Research Report: The Changing Role of the Service Desk in the Age of Cloud and Agile
sponsored by IBM
WHITE PAPER: This whitepaper reveals the results of a study that will show you how and why your IT service desk needs to adapt to the times.
Posted: 02 Apr 2014 | Published: 10 Apr 2013

IBM
 
 
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