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Customer Relationship Management

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Customer Relationship Management White Papers (View All Report Types)
 
Seamless Service and Commerce Drives online conversions
sponsored by Oracle Corporation
WHITE PAPER: Access this exclusive white paper to learn more about seamless service and commerce, to drive your online sales through outstanding customer support. Read on to get 5 best practices for delivering seamless service and commerce.
Posted: 12 Mar 2015 | Published: 12 Mar 2015

Oracle Corporation

Five Customer Imperatives to Strengthen Customer Relationships
sponsored by IBM
WHITE PAPER: This white paper discusses a specific set of best practices your organization can follow in order to ensure that your company maximizes the value of your customer data and sustains higher levels of revenues and profits.
Posted: 10 Mar 2015 | Published: 10 Mar 2015

IBM

Use Analytics to Engage the Empowered Customer
sponsored by Hewlett-Packard Limited
WHITE PAPER: Access this content-packed white paper to understand how analytics services provide an end-to-end solution that offers rapid time-to-value for chief marketing officers and sales leaders. Read on and achieve new, profitable customers.
Posted: 03 Apr 2015 | Published: 30 May 2014

Hewlett-Packard Limited

Building a Data-Focused Sales Organization
sponsored by Pros.
WHITE PAPER: To learn how your organization can take advantage of CRM platforms to create a data-driven sales strategy access this white paper now. Read on to get 5 top tips for improving your sales through data analytics.
Posted: 01 May 2015 | Published: 01 May 2015

Pros.

The Role of APIs in Media & Entertainment
sponsored by Apigee
WHITE PAPER: This resource discusses the imperative of delivering the right experience to the right device at the right time in today's rapidly changing digital landscape. Read on to explore 4 ways in which APIs are enabling media/entertainment companies to satisfy customers and stay ahead of the competition.
Posted: 26 May 2015 | Published: 26 May 2015

Apigee

Equal Learning Opportunity for All: Open Captioning for Video Content Improves Accessibility and Efficiency
sponsored by D2L Corporation
WHITE PAPER: Access this white paper to understand the need for a flexible learning platform that encourages collaboration, while allowing for easy integration with other educational technologies. Discover different systems that bolster learning management across entire collegiate infrastructures.
Posted: 02 Apr 2015 | Published: 02 Apr 2015

D2L Corporation

All-In-One Contact Centers For Today's Customer Experience Initiatives
sponsored by Genesys
WHITE PAPER: This white paper examines the critical qualities today's organizations should look for in a contact center solution, including the tools and capabilities it should provide.
Posted: 06 May 2015 | Published: 06 May 2015

Genesys

Lose Paper and Gain Compliance with Digitized Mortgage Origination
sponsored by Nuance
WHITE PAPER: This white paper explores how to transform the mortgage origination process into a faster, more compliant, and better customer experience. Learn the benefits you will reap by eliminating the risks of using paper and digitizing all required documents in mortgage lending.
Posted: 08 May 2015 | Published: 31 Dec 2014

Nuance

Case Study: How Easy Taxi Delivered Better User Experiences
sponsored by HERE
WHITE PAPER: This brief case study presents map-related challenges faced by rideshare app companies and their customers. Discover features that enable these companies with a reliable mapping strategy, along with their inherent benefits
Posted: 13 May 2015 | Published: 13 May 2015

HERE

When Business is the App, The App is the Business. Volume 1
sponsored by Maas360 by IBM
WHITE PAPER: Access this guide to explore the appification of the enterprise, including IT's role as the great enabler of app-led employee productivity and collaboration, enterprise growth and customer engagement.
Posted: 07 Mar 2015 | Published: 07 Mar 2015

Maas360 by IBM
 
 
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