The Fast Track to Service Management Success: Software as a Service
| sponsored by Cisco Systems, Inc.
WHITE PAPER:
This paper begins with a discussion of the challenges that SMBs face in managing and supporting the IT solutions they need to run their businesses and examines the obstacles they face trying to effectively meet service management objectives.
Posted: 04 Sep 2008 | Published: 04 Sep 2008
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Software-as-a-Service: A Comprehensive Look at the Total Cost of Ownership of Software Applications
| sponsored by Cisco Systems, Inc.
WHITE PAPER:
This white paper helps in better understanding all the different cost factors and includes a simplified calculator that will help influencers and decision makers to better estimate the true TCO of a SaaS versus a traditional software deployment.
Posted: 04 Sep 2008 | Published: 04 Sep 2008
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Leveraging Real-Time Web Collaboration to Improve Your Sales Process
| sponsored by Cisco Systems, Inc.
WHITE PAPER:
Recent advances in Internet infrastructure technology and maturity of technologies supporting collaboration over the Internet have resulted in new methods for sales organizations to interact with their customers, collaborate with sales team members.
Posted: 04 Sep 2008 | Published: 04 Sep 2008
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Sales Performance Optimization: 2007 Survey Results and Analysis
| sponsored by Cisco Systems, Inc.
WHITE PAPER:
This report represents the summary findings of our thirteenth annual survey of challenges impacting sales performance today.
Posted: 04 Sep 2008 | Published: 04 Sep 2008
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The New Competitive Advantage: Web Collaboration Reaches the Tipping Point PDF File Name
| sponsored by Cisco Systems, Inc.
WHITE PAPER:
Web collaborative solutions have matured beyond the era of experimentation and are the tool of choice for millions of knowledge workers across the globe to accelerate business processes and improve business decisions.
Posted: 04 Sep 2008 | Published: 04 Sep 2008
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Designed to Manage Lean Principles
| sponsored by Epicor Software Corporation
WHITE PAPER:
Lean thinking is now increasingly being applied to all areas within the organization - from sales and marketing to engineering and production through to finance and post sale service.
Posted: 03 Sep 2008 | Published: 03 Sep 2008
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The RMA Model: Managing Inventory outside the Four Walls
| sponsored by Clear Spider Inc.
WHITE PAPER:
Clear Spider provides an easy to use Return Merchandise Authorization (RMA) application that eliminates many of the problems involved in managing returns. This paper discusses how customers have benefited from the use of the RMA system.
Posted: 01 Sep 2008 | Published: 20 Aug 2008
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The CMI Model: Managing Inventory outside the Four Walls
| sponsored by Clear Spider Inc.
WHITE PAPER:
Customer Managed Inventory (CMI) is a business model that allows organizations to: access, control and replenish inventory from their manufacturers or suppliers. Read this paper and learn about Clear Spider's CMI technology.
Posted: 01 Sep 2008 | Published: 01 Sep 2008
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The VMI Model: Managing Inventory outside the Four Walls
| sponsored by Clear Spider Inc.
WHITE PAPER:
Vendor Managed Inventory (VMI) is a business model that allows supplier/manufacturer organizations to access, control, and replenish inventory for their customers. Clear Spider is the industry leader in VMI technology.
Posted: 01 Sep 2008 | Published: 20 Aug 2008
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White Paper: The Windows Mobile Netbook for the Enterprise with Low TCO
| sponsored by Celio Corp / REDFLY Mobile Companion
WHITE PAPER:
The Windows Mobile smartphone is easily deployed with a wide array of productivity tools allowing the mobile user to quickly respond to customer requests, stay up-to-date on the latest company information or access remote desktops.
Posted: 29 Aug 2008 | Published: 29 Aug 2008
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Productivity 101: Four Things You Need to Know
| sponsored by Cisco Systems, Inc.
WHITE PAPER:
Highly productive companies invest in a wireless strategy that extends productivity to factory and sales floors, conference rooms, lunch areas, remote offices--anywhere the job needs to get done.
Posted: 28 Aug 2008 | Published: 28 Aug 2008
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Managed Customer Correspondence for Financial Services
| sponsored by EMC Corporation
WHITE PAPER:
Aite Group surveyed people who were either within five years of retiring or within five years of having been retired. Read this survey to learn their preferences of technology requirements for meeting on-demand document management capabilities.
Posted: 21 Aug 2008 | Published: 15 Aug 2008
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From Cold to Hot: Lead Nurturing Programs That Generate Sales
| sponsored by Vtrenz, Inc
WHITE PAPER:
This white paper explains the importance of lead nurturing–in the lead management process. It discusses best practices for nurturing leads in today's competitive business environment, and offers advice for implementing a lead-nurturing program.
Posted: 20 Aug 2008 | Published: 20 Aug 2008
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Customer Relationship Management Sales Enablement: User Acceptance Means More Sales
| sponsored by Sage (UK) Limited
WHITE PAPER:
This paper will outlines how sales enablement is a central component of a successful customer relationship management strategy and distinguishes sales enablement from traditional sales force automation.
Posted: 14 Aug 2008 | Published: 14 Aug 2008
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Customer Relationship Management - Integration for a Customer Centric View
| sponsored by Sage (UK) Limited
WHITE PAPER:
This white paper provides a valuable list of factors for executive management, IT decision makers and sales professionals to consider when planning a successful CRM integration project.
Posted: 14 Aug 2008 | Published: 14 Aug 2008
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Customer Relationship Management - Fast Return on Investment (ROI) in Sage CRM SalesLogix Implementations
| sponsored by Sage (UK) Limited
WHITE PAPER:
This report explains how a wide range of Sage CRM SalesLogix customers define ROI and the return they are achieving with their Sage CRM SalesLogix implementations.
Posted: 14 Aug 2008 | Published: 14 Aug 2008
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On-demand or On-premise CRM: 10 Things to Consider before Making Your Decision
| sponsored by Sage (UK) Limited
WHITE PAPER:
This whitepaper examines the 10 most important considerations associated with CRM selection and discusses how both on-demand and on-premise deployments impact upon them.
Posted: 14 Aug 2008 | Published: 14 Aug 2008
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Marketing Transformation - How to Lead the Revolution
| sponsored by Extraprise Group, Inc.
WHITE PAPER:
This Report begins by considering the pressures, internal and external, that are driving the transformation of marketing and its impact on global business.
Posted: 10 Aug 2008 | Published: 01 Jan 2004
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Why B2C Database Marketing Firms Don't Understand B2B Companies
| sponsored by Extraprise Group, Inc.
WHITE PAPER:
This whitepaper explains why B2C-oriented database marketing firms lack an understanding of how the data they manage and discover are really used. It also addresses how B2B marketers need a complex process to make their efforts more productive.
Posted: 10 Aug 2008 | Published: 01 Aug 2008
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QlikView - Using Complementary Business Intelligence Software with SAP
| sponsored by QlikTech, Inc.
WHITE PAPER:
This white paper supplies important background information for making investment decisions in a SAP environment. QlikView should be as considered an attractive alternative any time users are looking for fast, uncomplicated, and affordable analytics.
Posted: 10 Aug 2008 | Published: 01 Nov 2005
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Extraprise CRM Support Survey Report
| sponsored by Extraprise Group, Inc.
WHITE PAPER:
This white paper summarizes the results of the survey that was conducted at the Oracle Applications User Group's COLLABORATE 08 conference in April 2008.
Posted: 10 Aug 2008 | Published: 01 Aug 2008
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Bridging the Gap in CRM Application Support
| sponsored by Extraprise Group, Inc.
WHITE PAPER:
The inefficient methods for supporting a CRM environment are costing clients millions of dollars. This paper discusses new models that ease the cost and time burden for the client while providing a more-intimate client-vendor relationship.
Posted: 10 Aug 2008 | Published: 01 Aug 2008
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Achieved Closed-Loop B2B Marketing
| sponsored by Extraprise Group, Inc.
WHITE PAPER:
Database marketing's time is now, and as companies realize its importance the number of constituents will grow, meaning the database should be at the forefront of all new initiatives.
Posted: 10 Aug 2008 | Published: 01 Jan 2006
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That Was Then This Is Now: The New Rules of Email Marketing
| sponsored by Silverpop Systems Inc.
WHITE PAPER:
In this new era of CAN-SPAM legislation, overflowing inboxes and ever-increasing customer expectations, many of the practices that worked for emailers in the past simply won't work anymore. This paper reviews the new rules of email marketing.
Posted: 08 Aug 2008 | Published: 01 Jan 2004
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Taming Transactional Email: Tips to Gain Control and Determine If Outsourcing Makes Sense
| sponsored by Silverpop Systems Inc.
WHITE PAPER:
This white paper reviews the key steps necessary to implement a transactional email marketing campaign. It also recommends methods to ease the pain of implementation while improving the results.
Posted: 08 Aug 2008 | Published: 01 Jan 2007
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