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| Dec 2, 2009 |
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IT Management >
Systems Operations >
Security >
Data Security >
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ALSO CALLED:
Sensitive Personal Data,
Online Customer Privacy,
Data Privacy,
Personal Data Privacy,
Customer Data Privacy,
Consumer Data Privacy,
Privacy,
Consumer Privacy
DEFINITION: Consumer privacy, also known as customer privacy, involves the handling and protection of sensitive personal information that individuals provide in the course of everyday transactions. This involves the exchange or use of data electronically or by any other means, including telephone, fax, written correspondence, and even direct word of mouth.With the advent and evolution of the World Wide Web and
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Definition continues below.
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Customer Privacy White Papers
(View All Report Types)
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4 Matches
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Web Self-Service: The Cornerstone of Multi-Channel Customer Experience Management
sponsored by IntelliResponse
WHITE PAPER:
In today’s highly competitive economic climate, there is no margin for error when it comes to attracting and retaining customers. Businesses must now offer more channels of communication, more customer options, and faster responses than ever before.
Posted: 02 Dec 2009 | Published: 02 Dec 2009
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Security in the Call Center: Verifying Customer Identities without the Inconvenience
sponsored by RSA, The Security Division of EMC
WHITE PAPER:
Is securing the Call Center possible without impacting the customer experience? This paper discusses the advantages and benefits of using knowledge-based authentication (KBA) to bolster Call Center security over other solutions.
Posted: 25 Sep 2009 | Published: 25 Sep 2009
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The business impact of data security regulations: Featuring Massachusetts
sponsored by Sophos Inc.
WHITE PAPER:
This article discusses some aspects of a new regulation -- 201 CMR 17:00 -- and offers suggestions on how data security best practices can help with compliance. Companies should discuss the regulation in detail with their legal consul to examine how it affects their unique circumstances and the best course of action to be taken.
Posted: 11 Aug 2009 | Published: 11 Aug 2009
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PCI DSS Compliance in the UNIX/Linux Datacenter Environment
sponsored by BeyondTrust Corporation
WHITE PAPER:
Read this whitepaper to discover a solution that enables IT organizations to create a secure access control infrastructure through granular authorization and "delegation" of the UNIX/Linux root or super user password to users based on their role and duties in the organization.
Posted: 17 Feb 2009 | Published: 17 Feb 2009
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CUSTOMER PRIVACY DEFINITION (continued): … other electronic methods of mass communications, consumer privacy has become a major issue. Personal information, when misused or inadequately protected, can result in identity theft, financial fraud, and other problems that collectively cost people, businesses, and governments millions of U.S. dollars per year. In addition, Internet crimes and civil disputes consume court resources, confound legislators and police departments, and produce untold personal aggravation.The World Wide Web Consortium (W3C) sponsors the Platform for Privacy Preferences Project (P3P), which provides an automated method … Customer Privacy definition sponsored by SearchDataManagement.com, powered by WhatIs.com an online computer dictionary
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