Service. Smarter. Redefining commerce in the age of the customer
sponsored by IBM
WHITE PAPER:
Access this white paper to discover how a better, smarter approach to commerce can eliminate the potential for unhappy customers and improve your reputation and brand. In today’s highly competitive marketplace, ensuring your customers are satisfied with your services is worth the extra effort.
Posted: 21 May 2012 | Published: 21 May 2012
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Powering the Cross-Channel Customer Experience with Oracle’s Complete Commerce
sponsored by Oracle Corporation
WHITE PAPER:
Read this white paper and gain an understanding of Complete Commerce and how it can change the way you interact with your customers. Complete Commerce can help you unify your customer's experience, personalize their journey, maximize engagement and optimize the execution along the way.
Posted: 01 Mar 2012 | Published: 01 Mar 2012
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Differentiate Your Company with Complete CRM
sponsored by Oracle Corporation
WHITE PAPER:
This white paper will expand on what Oracle defines as Complete CRM – how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and economic circumstances to realize greater value from CRM.
Posted: 10 Jun 2009 | Published: 10 Jun 2009
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Three disruptive forces combine for breakthrough innovation - Viewpoint
sponsored by Hewlett-Packard Limited
WHITE PAPER:
By exploiting the disruptive forces and trends discussed in this resource, you will be able to transform the customer experience, improve the customer’s sentiment about your organization, and turn customers into advocates.
Posted: 09 Mar 2012 | Published: 09 Mar 2012
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Enhance Customer Loyalty through Higher Responsiveness
sponsored by Oracle Corporation
WHITE PAPER:
The user experience associated with web applications relies in large part on the availability and management of their session data, its persistence, and its management. This white paper focuses on the topic of data availability and management for mission-critical web applications.
Posted: 03 Jun 2011 | Published: 03 Jun 2011
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Enhance Customer Loyalty through Higher Responsiveness
sponsored by Oracle Corporation
WHITE PAPER:
The user experience associated with web applications relies in large part on the availability and management of their session data, its persistence, and its management. This white paper focuses on the topic of data availability and management for mission-critical web applications.
Posted: 18 Sep 2009 | Published: 18 Sep 2009
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Making a Single View of the Customer Work
sponsored by DataFlux Corporation
WHITE PAPER:
As many executives embrace the idea of a true “single version of the truth” about their customers, they face the fact that their data warehouse and CRM systems, however successful, haven’t reached this goal.
Posted: 16 Jun 2011 | Published: 16 Jun 2011
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Transforming the Customer Experience: How Four Contact Centers Did It Successfully
sponsored by inContact
WHITE PAPER:
If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.
Posted: 16 Sep 2011 | Published: 16 Sep 2011
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Create Enduring Customer Relationships
sponsored by Oracle Corporation
WHITE PAPER:
Read this white paper to learn how investing in a new loyalty solution or improving your existing one will enable you to truly differentiate your business around the customer experience and drive lasting relationships.
Posted: 21 Mar 2011 | Published: 21 Mar 2011
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HP Enterprise Applications Services for Microsoft Dynamics CRM: Flexible CRM solutions to transform your organization and optimize the customer experience
sponsored by Hewlett-Packard Limited
WHITE PAPER:
HP Enterprise Applications Services for Microsoft Dynamics provides a comprehensive enterprise CRM solution based on Microsoft’s market-leading Dynamics CRM software application. Read this white paper to learn more about this technology suite and how it can help you reduce risks, lower costs and accelerate growth while improving productivity.
Posted: 06 Jan 2012 | Published: 06 Jan 2012
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