Customer Information Management Software

WHITE PAPER: Read this white paper to explore 5 key strategies to enhance customer satisfaction and discover how to leverage enterprise resource planning (ERP) technology to meet this objective.

Posted: 15 Mar 2012 | Published: 15 Mar 2012

WHITE PAPER: Creating a single view of customer information starts with correct data. Read this paper to learn 10 steps that assist with improving data quality.

Posted: 21 Nov 2011 | Published: 21 Nov 2011

WHITE PAPER: This brief paper details IBM's options for asset management, beginning with long and short-term planning and continuing through deployment, monitoring, calibration and tracking. Read this now and learn why maintenance staff no longer must wait until a tenant complains or equipment actually breaks down to become aware of an issue.

Posted: 27 Apr 2012 | Published: 27 Apr 2012

WHITE PAPER: Success depends on healthy and accurate forecasts. A rolling forecasting approach is typically helpful in developing or restoring your forecasting practices to full health. This paper from IBM offers up six principals that should be mainstays in your forecasting blueprint and also outlines an example of successful rolling forecasts in practice.

Posted: 09 May 2012 | Published: 09 May 2012

WHITE PAPER: While Agile development is designed to increase efficiency, it can also introduce risk as testing cycles get condensed and serious bugs can get overlooked. In this whitepaper, learn how Coverity can help you assure the quality, security and safety of your code in Agile or hybrid development environments.

Posted: 28 Nov 2011 | Published: 28 Nov 2011

WHITE PAPER: Data management technology is on the verge of a new era – and users who commit to its architectural innovations earlier will gain disproportionate rewards in performance, scalability, flexibility and cost. Read this white paper for a description of Oracle’s Exadata V2 solution, also known as the Sun Oracle Database Machine.

Posted: 08 Oct 2010 | Published: 08 Oct 2010

WHITE PAPER: This is the first in an annual series of reports highlighting trends in the structural quality of business applications regarding characteristics such as robustness, performance, securit y, and changeability.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: Combining distributed data management software with your desktop virtualization project can help you overcome common storage challenges and gain benefits such as data consolidation, improved storage utilization and simplified management. Explore a unified data and storage platform in this exclusive resource.

Posted: 12 Apr 2012 | Published: 12 Apr 2012

WHITE PAPER: This essential white paper presents a data management system that bridges the gap between your physical and virtual IT environments. Learn how your organisation can protect its virtual servers and applications, create a reliable cloud and more.

Posted: 16 May 2012 | Published: 16 May 2012

WHITE PAPER: Read this white paper to learn about a unique data protection and recovery solution that provides the management, monitoring, and automation software to create synchronized standby databases that protect data from failures and other disasters.

Posted: 20 Dec 2010 | Published: 20 Dec 2010