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Customer AnalyticsWhite Papers (View All Report Types)
 
Monitoring the Big Picture A Modern Approach for Web Application Monitoring
sponsored by OmniTi
WHITE PAPER: The following white paper examines how to take a broader, deeper, and more coordinated approach to monitoring and offers tips and strategies to do so. Learn what technology is available to help you out, common pain points to be wary of, and more.
Posted: 25 Sep 2014 | Published: 25 Sep 2014

OmniTi

6 Steps to Social Team Collaboration
sponsored by Jive Software
WHITE PAPER: According to a recent Oracle Global Research study, poor customer service can reduce revenues by as much as 20%. How can your business improve customer satisfaction without depleting the budget? View this white paper to learn more about collaboration and how it can drive customer service success.
Posted: 15 Jul 2013 | Published: 15 Jul 2013

Jive Software

e-Spirit and IBM: reinventing content management
sponsored by e-Spirit AG
WHITE PAPER: Access the following white paper to uncover a CMS solution that has been designed to specifically handle the needs of the dynamic content delivery initiative. Discover how you can empower marketing teams with real-time updates, deliver content to any social media facet or website, alleviate IT dissonance, and much more.
Posted: 05 Feb 2014 | Published: 05 Feb 2014

e-Spirit AG

Replatforming Your E-commerce Site: 10 Best Practices For Cross-Channel Retailers
sponsored by OmniTi
WHITE PAPER: The following white paper examines the biggest issues with first-generation e-commerce solutions and offers insight into why replatforming holds the answers to successful growth. Read on to uncover the top 10 best practices for replatforming and more.
Posted: 30 Sep 2014 | Published: 30 Sep 2014

OmniTi

Delivering Better User Experience with Predictive Performance
sponsored by Limelight Networks, Inc.
WHITE PAPER: The following white paper details how to measure your website performance in its entirety in order to make accurate decisions on how to increase the user experience.
Posted: 07 Nov 2013 | Published: 07 Nov 2013

Limelight Networks, Inc.

The Customer Service Balancing Act
sponsored by Jive Software
WHITE PAPER: New social business solutions eliminate the traditional service trade-offs, providing an optimal combination of assisted peer-to-peer support communities, call deflection, selective escalation and productivity-enhancing collaboration. The result? Reduced call volume and faster resolution times, happier customers and lower costs.
Posted: 18 Feb 2014 | Published: 18 Feb 2014

Jive Software

Quicktour Demo: Key Differentiators between Microstrategy and Hyperion
sponsored by MicroStrategy Incorporated
WHITE PAPER: This tour provides an overview of MicroStrategy platform's uniquely powerful enterprise BI capabilities and illustrates the 12 key differentiators between MicroStrategy and Hyperion.
Posted: 26 Nov 2008 | Published: 26 Nov 2008

MicroStrategy Incorporated

Predict Return on Your Natural & Paid Search Marketing Campaigns: A Calculator for ROI Measurement
sponsored by Oneupweb
WHITE PAPER: Read this white paper to gain insight on how to maximize performance of your online campaigns, calculate ROI, and communicate search engine benefits.
Posted: 06 Apr 2007 | Published: 01 Sep 2006

Oneupweb

Advancing Your Digital Marketing Strategy with Webtrends Analytics
sponsored by WebTrends
WHITE PAPER: In the age of social media, web analytics can help you harness data from a variety of channels to construct and implement an effective, integrated marketing strategy. Check out this helpful white paper to learn how you can advance your digital marketing strategy, grow brand loyalty and build revenue through the use of analytics.
Posted: 18 Apr 2013 | Published: 18 Apr 2013

WebTrends

Impactful Email Marketing: Using Behavioral Analytics to Create Relevant Messages
sponsored by Bronto Software
WHITE PAPER: A successful strategy for taking your email marketing/web analytics integration beyond traffic analysis is to use web analytics for gauging effectiveness of email marketing initiatives and determining optimization tactics.
Posted: 06 Oct 2008 | Published: 04 Oct 2008

Bronto Software
 
 
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