Customer Analysis White Papers

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May 26, 2012

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Customer Analysis

Customer Analysis White Papers (View All Report Types)

Circumstances and Customers Have Changed: Has Your Loyalty Program Kept Pace? sponsored by Oracle Corporation WHITE PAPER: This white paper highlights some of the issues that reduce or increase the effectiveness of customer loyalty programs and suggests a solution that offers tips for building a more loyal customer base. Posted: 02 Oct 2009 \| Published: 02 Oct 2009 TOPICS: CRM \| CRM Best Practices \| Customer Loyalty \| Customer Profiles \| Customer Satisfaction \| Customer Service

Winning in Today's Environment: Six Imperatives for the Chief Sales Officer sponsored by Oracle Corporation WHITE PAPER: Download the Oracle CRM White Paper, "Winning in Today's Environment: Six Imperatives for the Chief Sales Officer," to learn how you can deploy several best practices to achieve unparalleled sales success in your organization. Posted: 20 Oct 2009 \| Published: 20 Oct 2009 TOPICS: CRM \| CRM Analytics \| CRM Analytics Software \| CRM Best Practices \| CRM Software \| Customer Profiles \| Dashboards \| Reporting Software \| Sales \| Sales Channels \| Sales Representatives

Making a Single View of the Customer Work sponsored by DataFlux Corporation WHITE PAPER: As many executives embrace the idea of a true “single version of the truth” about their customers, they face the fact that their data warehouse and CRM systems, however successful, haven’t reached this goal. Posted: 16 Jun 2011 \| Published: 16 Jun 2011 TOPICS: Customer Data Integration \| Customer Data Management \| Customer Loyalty \| Customer Profiles \| Customer Retention \| Customer Satisfaction \| Data Analytics \| Data Collection

Top 10 Reasons to Modernize the Desktop sponsored by VMware, Inc. WHITE PAPER: Faced with a growing number of client devices, new user requirements, and the challenges of desktop management, many companies are determining that the conventional PC-centric model is no longer effective. This white paper explores the concept behind desktop modernisation and outlines ten reasons to adopt it. Posted: 27 Apr 2012 \| Published: 27 Apr 2012 TOPICS: Collaboration \| Desktop Management \| Desktop Virtualization \| Hardware \| PC Operating Systems \| Personal Computers \| User Base \| User Experience \| User Needs Assessments

The Authentication Revolution: Phones Become the Leading Multi-Factor Authentication Device sponsored by PhoneFactor WHITE PAPER: This paper will address the key drivers for this market shift and includes real-world case studies from organizations that have made the move to phone-based authentication. It also introduces PhoneFactor, the leading provider of phone-based multi-factor authentication. Posted: 06 Jan 2012 \| Published: 06 Jan 2012 TOPICS: Authentication \| Data Security \| Fraud Protection \| Identification Systems \| Identity Management \| Scalability Testing \| Security Systems \| User Base

From Cold to Client in 5 Easy Steps sponsored by GFI MAX WHITE PAPER: Learn how to grow your managed services business with the use of a strategic marketing plan. This white paper outlines five steps to expand your clientele. Posted: 24 Apr 2012 \| Published: 24 Apr 2012 TOPICS: Business Development \| Business Management \| Channel Management \| Channel Management Software \| Customer Service \| Marketing

Why Consider Serena For Orchestrating IT Service Management: 3 Reasons To Evaluate Serena When Replacing Or Extending Existing Service Desk Solutions sponsored by SERENA Software, Inc. WHITE PAPER: Read this white paper to learn about how Serena is well positioned to help customers that want to re-evaluate, restructure and orchestrate their service delivery processes that cross organizational boundaries as part of a broader ITSM initiative. Posted: 03 Apr 2012 \| Published: 03 Apr 2012 TOPICS: Business IT Alignment \| Business Process Management \| Business Process Management Software \| Business Processes \| Business Service Management \| IT Infrastructure \| IT Management \| IT Service Management \| IT Services \| ITIL

10 Benefits of Configure/Price/Quote software sponsored by Steel Brick WHITE PAPER: This paper explains the benefits of Configure/Price/Quote (CPQ) tools, including faster and more accurate sales engines as well as improving performance and revenue. Posted: 14 Dec 2011 \| Published: 14 Dec 2011 TOPICS: Marketing \| Price Quotes \| Sales \| Sales and Marketing Software

How to Move from Opt-Out to Community Relevance: 31 Keys to Success in the SAP Ecosystem sponsored by JonERP WHITE PAPER: In this resource, find 31 tips for inbound content marketing to the SAP community. This fresh approach to marketing engages prospects on social channels while also attracting search traffic via compelling content. Read more inside to learn how to target the SAP ecosystem and become a relevant vendor in the market. Posted: 18 May 2012 \| Published: 18 May 2012 TOPICS: Marketing \| Sales \| Sales and Marketing Software \| Sales Channels \| Sales Information Systems \| Sales Representatives \| SAP (Product) \| Search Engine Marketing \| Search Engine Optimization

Consolidate Fax to Cut Costs and Ensure Reliable Communications sponsored by OpenText WHITE PAPER: This whitepaper explores how fax consolidation can help business stretch their IT dollars farther while maintaining the services that support their business processes and revenue generation. Posted: 11 Apr 2012 \| Published: 11 Apr 2012 TOPICS: Business Integration \| Business IT Alignment \| Business Management \| Business of Information Technology \| Business Performance Management \| Business Process Management \| Document Imaging \| Document Management \| Document Management Software \| Fax Equipment \| Fax Formats \| Fax Machines \| Fax Server Hardware \| Fax Software \| Information Management \| Network Peripheral Hardware

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