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Convergence White Papers (View All Report Types)
The CIO's Guide to Mobile Unified Communications
sponsored by BlackBerry
WHITE PAPER: Read this white paper to learn about the cost, productivity and reachability issues associated with increased enterprise mobility and the benefits and future directions of Mobile UC.
Posted: 29 Jul 2010 | Published: 28 Jul 2010


The CIO's Guide to Fixed Mobile Convergence
sponsored by BlackBerry
WHITE PAPER: Organizations seeking solutions that provide high-performance access while addressing security needs can leverage fixed mobile convergence (FMC) systems to enhance communication. This document explores why your organization should implement an FMC solution, the benefits of FMC and considerations for methods of implementation.
Posted: 06 Apr 2010 | Published: 07 Apr 2010


Building a Unified Enterprise Mobility Strategy
sponsored by Motorola, Inc.
WHITE PAPER: This paper outlines a step-by-step approach to developing a unified enterprise mobility strategy, enabling a more cost-effective and efficient delivery of network connectivity to a larger mobile workforce.
Posted: 29 Jun 2007 | Published: 01 May 2007

Motorola, Inc.

Questions to Ask Your Colocation Provider
sponsored by Colt Data Centre Services
WHITE PAPER: This white paper looks at some of the questions IT managers have asked when looking for a colocation provider and gives you insight into what questions will help you choose your own.
Posted: 02 Sep 2015 | Published: 02 Sep 2015

Colt Data Centre Services

IT Stress Test: Diagnosing Your Service Management Problems
sponsored by ServiceNow
WHITE PAPER: This resource provides a quick and easy interactive stress test to help you diagnose the causes of your biggest IT headaches. Take the test now to learn how can proactively improve your organization rather than simply fix what's broken.
Posted: 07 Mar 2016 | Published: 31 Dec 2015


Migrate to SIP with Confidence
sponsored by Level 3 Communications, Inc.
WHITE PAPER: It's important to enable reliability and security for conversations with customers, colleagues and partners in order to ensure clear and concise communication across all platforms. Download this infographic to learn how SIP can help you optimize your voice communication network.
Posted: 15 Mar 2016 | Published: 30 Dec 2015

Level 3 Communications, Inc.

Smarter Service Management: A CIO's Perspective
sponsored by Matrix42
WHITE PAPER: This white paper discusses the modern CIO's top IT challenges, as well as how you can transform outdated IT service management (ITSM) practices to overcome them.
Posted: 03 Mar 2016 | Published: 31 Dec 2015


The Service Desk Dilemma
sponsored by Matrix42
WHITE PAPER: This white paper explores how you can add more automation and flexibility to the service desk to make the IT team's work easier across system boundaries. Learn how this modern ITSM strategy can help you achieve faster incident resolution, full integration between systems, and more.
Posted: 03 Mar 2016 | Published: 31 Dec 2015


FlexPod Datacenter with Microsoft SQL Server 2014
sponsored by NetApp
WHITE PAPER: This informational brief offers an innovative solution that allows you to reduce the complexity of your business application environment, create highly available application infrastructure to protect against compromise, and deliver a simplified, standardized and trusted approach for the use and management of your IT resources.
Posted: 28 Sep 2016 | Published: 01 Jul 2015


Buyer's Guide: IT Service Support Management Tools
sponsored by ServiceNow
WHITE PAPER: This Gartner resource compares leading IT service support management vendors, evaluating the pros and cons of each option. Read on to determine which vendor fits your organization's needs.
Posted: 10 Mar 2016 | Published: 26 Aug 2015

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