Converged Communications

WHITE PAPER: This whitepaper details the benefits of mobile unified communications (UC) and Fixed-Mobile Convergence (FMC) for mobile workers and identifies the trends and challenges you should pay attention to in order to balance user needs with business objectives. View now to learn more!

Posted: 21 Feb 2013 | Published: 21 Feb 2013

WHITE PAPER: While the technology that supports VoIP has been present since the mid-1990s, the ability to quickly alternate between VoIP and circuit-switched networks has come into prominence in the last few years. Access this white paper for a full history and overview of the current mobile communications landscape.

Posted: 20 Jun 2011 | Published: 20 Jun 2011

WHITE PAPER: Read this white paper to learn about the cost, productivity and reachability issues associated with increased enterprise mobility and the benefits and future directions of Mobile UC.

Posted: 29 Jul 2010 | Published: 28 Jul 2010

WHITE PAPER: This paper outlines a step-by-step approach to developing a unified enterprise mobility strategy, enabling a more cost-effective and efficient delivery of network connectivity to a larger mobile workforce.

Posted: 29 Jun 2007 | Published: 01 May 2007

WHITE PAPER: Organizations seeking solutions that provide high-performance access while addressing security needs can leverage fixed mobile convergence (FMC) systems to enhance communication. This document explores why your organization should implement an FMC solution, the benefits of FMC and considerations for methods of implementation.

Posted: 06 Apr 2010 | Published: 07 Apr 2010

WHITE PAPER: Read this white paper to learn about new virtual private cloud services that can help you meet the pressing demands of your end-users without overstretching your budget.

Posted: 06 Jul 2012 | Published: 06 Jul 2012

WHITE PAPER: There are many articles devoted to what is hot in the IT industry, so we won't rehash them here. Instead, we will focus on skills that are going away. If these skills are all you have, soon you may be in an unemployment line. If these skills are the most recent ones you have, NOW is the time to update your skill set and prepare for the future.

Posted: 08 May 2013 | Published: 08 May 2013

WHITE PAPER: This EMA analyst report explores the latest service management tools and technologies and examines the influence of the cloud, convergence and consumerization on the ITSM market.

Posted: 02 May 2013 | Published: 02 May 2013

WHITE PAPER: Explore this MSP research report to gain a better understanding of the key trends in the managed service industry, the core business challenges for MSPs and the latest software tools that can help you enhance service offerings and customer satisfaction.

Posted: 17 Apr 2013 | Published: 17 Apr 2013

WHITE PAPER: This white paper discusses the true value of ITIL certifications to both businesses and individuals. Inside, discover real-world examples of how ITIL certification brought forth specific organizational improvements while proving to be a worthwhile individual investment.

Posted: 05 Feb 2013 | Published: 05 Feb 2013