Converged Communications White Papers

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May 26, 2012

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Converged Communications

Converged Communications White Papers (View All Report Types)

Using Voice over IP (VoIP) in Mobile Networks sponsored by Global Knowledge WHITE PAPER: While the technology that supports VoIP has been present since the mid-1990s, the ability to quickly alternate between VoIP and circuit-switched networks has come into prominence in the last few years. Access this white paper for a full history and overview of the current mobile communications landscape. Posted: 20 Jun 2011 \| Published: 20 Jun 2011 TOPICS: Fixed Wireless Networks \| Fixed-mobile Convergence \| Mobile Device Management \| Mobile IP \| Network Convergence \| Network Protocols \| Video Telephones \| VoIP

Ovum: CIO trends for 2011 sponsored by ComputerWeekly.com WHITE PAPER: The CIO needs to ensure that the IT function is in a position to help the organization benefit from opportunities that present themselves, creating a flexible IT environment that can exploit existing and emerging technologies to best advantage. Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: IT Management \| IT Management Services \| IT Managers \| IT Services

CW 500 Club – how organisations are sharing IT services to beat the downturn sponsored by ComputerWeekly.com WHITE PAPER: Businesses, charities and local authorities are looking to cut their overheads by sharing their IT infrastructure, CIOs at Computer Weekly’s 500 Club heard last week. Posted: 25 Oct 2011 \| Published: 25 Oct 2011 TOPICS: IT Services \| Outsourcing

CW+ Exclusive EquaTerra research: Taking the pulse of the European outsourcing market sponsored by ComputerWeekly.com WHITE PAPER: EquaTerra is pleased to offer to Computer Weekly readers a custom, European focused edition of the results from its 2Q10 EquaTerra global business and information technology (IT) services Pulse survey. Posted: 24 Oct 2011 \| Published: 24 Oct 2011 TOPICS: IT Outsourcing Services \| IT Service Management \| IT Services \| Outsourcing \| Surveys

Gartner: Five Roles for Government in Cloud Computing sponsored by ComputerWeekly.com WHITE PAPER: As a consequence of tightening budgets and increasing uncertainties, government organizations are looking at how to leverage cloud computing as a model to ensure greater flexibility, lower costs, more-rapid provisioning and greater focus on areas that are more domain-specific. Posted: 24 Oct 2011 \| Published: 24 Oct 2011 TOPICS: Cloud Computing \| Cloud Management \| Governments \| IT Services

Gartner: The role of the IT department in mergers and acquisitions sponsored by ComputerWeekly.com WHITE PAPER: Mergers and acquisitions (M&As) are among the biggest challenges for enterprises and their IT organisations to navigate. Conventional leadership and management techniques often are not enough. Posted: 24 Oct 2011 \| Published: 24 Oct 2011 TOPICS: IT Infrastructure \| IT Management \| IT Services \| Mergers and Acquisitions

SaaS-based Service Management: Tailor to the Business with Ease sponsored by Nimsoft, Inc. WHITE PAPER: Learn how SaaS-based service management can help you eliminate the cost and distraction of platform maintenance, minimize upgrade costs and disruptions, tailor to the business without complex coding, and more. Posted: 04 Jan 2012 \| Published: 04 Jan 2012 TOPICS: Business IT Alignment \| Cloud Computing \| IT Management \| IT Managers \| IT Service Management \| IT Services \| IT Spending \| Software as a Service

Orchestrated Service Management: A new process-driven approach to ITSM that addresses cost, visibility and usability challenges sponsored by SERENA Software, Inc. WHITE PAPER: This whitepaper compares and contrasts Orchestrated Service Management (OSM) systems to the other classes of ITSM systems in use today. It describes these defining characteristics, thereby creating a template for IT leaders to use when evaluating modern ITSM systems. Posted: 04 Apr 2012 \| Published: 04 Apr 2012 TOPICS: Business IT Alignment \| Business of Information Technology \| Business Process Management \| Business Service Management \| IT Best Practices \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Service Management \| IT Services \| ITIL

Technology Industry Survey 2012 sponsored by ComputerWeekly.com WHITE PAPER: This exclusive research reveals what IT professionals really think about technology, their employers, and their careers Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: IT Best Practices \| IT Consulting Services \| IT Industry \| IT Management \| IT Services \| IT Workforce

City University London Policy Challenge Report: Removing barriers to government using SME IT suppliers sponsored by ComputerWeekly.com WHITE PAPER: The present need to radically cut public expenditure provides a once in a generation opportunity to transform the efficiency of the public sector. In order to achieve this, the public sector needs to radically change its current business processes to achieve greater efficiency. Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: IT Services \| Supply Chain Management \| Supply Chains

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