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Contracting White Papers (View All Report Types)
A New Definition of Workforce Management
sponsored by Interactive Intelligence, Inc.
WHITE PAPER: The following white paper provides readers with a practical guide on how to improve your strategic workforce planning. Access now and learn how to utilize data capture and storage to promote a more effective WFM approach, how to properly address forecasting, staff planning, and more.
Posted: 27 Jul 2015 | Published: 27 Jul 2015

Interactive Intelligence, Inc.

Workday and MGM Resorts International: Engaging Employees in World-Class Customer Service
sponsored by Workday
WHITE PAPER: Read this white paper to learn which Human Capital Management and Payroll system MGM deployed and how it improved employee engagement.
Posted: 10 Jul 2015 | Published: 21 May 2014


Controlling Content: An Ongoing HR Challenge
sponsored by OnBase by Hyland
WHITE PAPER: Access now to learn how an ECM solution gives HR departments the tools they need to quickly retrieve necessary information and update employees with new policies on the fly.
Posted: 22 Sep 2015 | Published: 22 Sep 2015

OnBase by Hyland

Using SIPOC to Define ITILĀ® Processes
sponsored by Global Knowledge
WHITE PAPER: This white paper describes a technique for defining processes called SIPOC (Suppliers, Inputs, Process, Outputs, and Customers). SIPOC provides a structured way to define the key elements of any process. SIPOC can be used as a means of defining any of the service management processes presented in ITILĀ® best practices.
Posted: 30 Jun 2015 | Published: 30 Jun 2015

Global Knowledge

Case Study: Commerce Bank Unifies HR Processes
sponsored by Workday
WHITE PAPER: This white paper explains how a Human Capital Management System, which integrates everything from payroll and benefits to time tracking, helped Commerce Bank's HR team enjoy a more strategic role and increased employee engagement.
Posted: 09 Jul 2015 | Published: 09 Jul 2015


The Agile Business Analyst: How Much Is Enough?
sponsored by Global Knowledge
WHITE PAPER: The principles in this white paper help you introduce greater predictability into your own Agile requirements activities, both individually and across your organization.
Posted: 11 Jul 2014 | Published: 11 Jul 2014

Global Knowledge

SuccessFactors Key Workforce Metrics Report
sponsored by SAP
WHITE PAPER: This white paper details one software-as-a-service human capital management option, as well as key workforce metrics, including retention rate, staffing rate, and more.
Posted: 24 Sep 2015 | Published: 31 Dec 2014


Take Your Cyber Career to the Next Level
sponsored by Mission Critical Institute
WHITE PAPER: This document describes how the online resources at Concordia St. Paul University can help you take steps to advance your cybersecurity career.
Posted: 23 Jun 2015 | Published: 23 Jun 2015

Mission Critical Institute

Aberdeen Group: Future-Proof Workforce Management in the Public Sector
sponsored by Workday
WHITE PAPER: This research paper from the Aberdeen Group shows that the need to improve planning for future workforce needs and control labor costs are the top drivers of a workforce management technology investment. Continue on to learn how the right strategies and tools will help you future proof your organization in order to ensure ongoing success.
Posted: 04 Mar 2015 | Published: 04 Mar 2015


The Technology of the Business Data Lake
sponsored by Pivotal
WHITE PAPER: This white paper discusses an approach other than enterprise data warehouses (EDWs) to meet organizations reporting and operational needs.
Posted: 05 May 2014 | Published: 31 Dec 2013

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