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Continuing Education White Papers (View All Report Types)
 
Recruit and Build the Right Team for your Service Desk
sponsored by Citrix Online UK
WHITE PAPER: An organization is only as successful as the people who run the Service Desk. Check out this white paper and explore key ways you can recognize the right people to help build your Service Desk team.
Posted: 16 May 2011 | Published: 16 May 2011

Citrix Online UK

Simplifying the Management of Tier 1 ERP Systems for Mid-Sized Companies
sponsored by Oracle Corporation
WHITE PAPER: This white paper will discuss the impact of Tier 1 systems on IT departments in terms of ongoing maintenance, demonstrating that Tier 1 systems make many IT tasks easier, ranging from new-report generation to user training to upgrade management.
Posted: 04 May 2009 | Published: 04 May 2009

Oracle Corporation

Measuring End User Susceptibility and Defenses Against Phishing Attacks with CORE Insight
sponsored by Core Security Technologies
WHITE PAPER: This white paper contains critical information about spear phishing and how to prepare your users and systems from falling for these targeted attacks being masked as trustworthy content.
Posted: 11 Oct 2013 | Published: 11 Oct 2013

Core Security Technologies

3 Key Components of a Risk-Based Security Plan
sponsored by Foundstone, Inc.
WHITE PAPER: This whitepaper takes a look at the different components of an effective security plan, and provides a perspective on how enterprises that are serious about their information security budgets should rethink their security plan.
Posted: 02 Jun 2008 | Published: 02 Jun 2008

Foundstone, Inc.

Implementing a Telecommuting Program
sponsored by Avaya Inc.
WHITE PAPER: This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented.
Posted: 02 Jun 2008 | Published: 01 Jan 2008

Avaya Inc.

SAP ROI through the Care and Nurturing of SAP End Users
sponsored by SAP America, Inc.
WHITE PAPER: This paper reveals how continuous end user training can reduce costs and increase returns on SAP investments. It includes a detailed "end user maturity model" by which clients can assess the expertise levels of their SAP end user base.
Posted: 12 Apr 2010 | Published: 12 Apr 2010

SAP America, Inc.

Virtual Data Center eZine - Volume 4
sponsored by Virtual Data Center eZine - Volume 4
WHITE PAPER: This e-zine issue explains the direct benefits of implementing a SAP virtualization plan. It compares virtualization platforms, highlights common problems, and offers tips to leverage hardware-assisted memory virtualization.
Posted: 20 Aug 2008 | Published: 18 Aug 2008


Warehouse Management Solutions: Embedded or Best-of-Breed?
sponsored by Epicor Software Corporation
WHITE PAPER: Warehouse management solutions (WMS) help increase customer satisfaction, productivity and utilize resources. Learn cost factors and questions to ask that will help you decide between and embedded and stand-alone system.
Posted: 21 Feb 2008 | Published: 01 Jan 2006

Epicor Software Corporation

The 7 Deadly Skills of The Perfect Employee
sponsored by Skillsoft
WHITE PAPER: This resource examines the 7 skills essential to employee success and how to keep your employees productive and satisfied.
Posted: 23 Apr 2012 | Published: 23 Apr 2012

Skillsoft

Planning a Career Path in Cybersecurity
sponsored by Global Knowledge
WHITE PAPER: The need for personnel knowledgeable and experienced in security implementation and management has never been greater, and the need is growing.
Posted: 01 Nov 2013 | Published: 01 Nov 2013

Global Knowledge
 
 
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