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Content Management

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ALSO CALLED: e-Content, eContent Management, Digital eContent, Digital Content Management
DEFINITION: The organization of information into a meaningful set of documents in all formats (includes print and electronic).
Content ManagementWhite Papers (View All Report Types)
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Creating Intelligent Customer Service Experiences
sponsored by Kodak
WHITE PAPER: This informative resource paves a path to profitable customer relations for your organization and offers 5 key recommendations for creating amazing customer experiences.
Posted: 14 May 2014 | Published: 31 Jan 2014

Kodak

The 8 Steps of Intelligent Document Understanding
sponsored by Kodak
WHITE PAPER: This white paper highlights 8 steps of intelligent document understanding, from the digitization of paper documents to extracting data.
Posted: 13 May 2014 | Published: 13 May 2014

Kodak

Input and Response Management (ECM)
sponsored by Kodak
WHITE PAPER: This white paper outlines approaches from real-world practices of companies that are significantly reducing the cost of handling their text-based customer communications.
Posted: 12 May 2014 | Published: 31 Jan 2014

Kodak

VIDEO MARKETING: THE BUYER’S GUIDE TO ONLINE VIDEO PLATFORMS
sponsored by Limelight Networks, Inc.
WHITE PAPER: This buyer's guide gives an introduction to online video platforms and highlights the benefits, challenges and capabilities of such solutions.
Posted: 12 May 2014 | Published: 12 May 2014

Limelight Networks, Inc.

Online Casework Management Application Cuts Costs, Streamlines Processes
sponsored by MSM Software
WHITE PAPER: In this case study, find out how COBSEO (Confederation of British Service and Ex Service Organisations) transitioned to an online case management system with the help of a software design company.
Posted: 12 May 2014 | Published: 31 Dec 2013

MSM Software

Key findings from recent data security survey
sponsored by Informatica
WHITE PAPER: Access this informative resource to discover what environments, policies and procedures you must consider for successful security across your organization, as well as a complete list of key findings from a recent data security survey.
Posted: 08 May 2014 | Published: 08 May 2014

Informatica

Five Best Practices for Maximizing Big Data ROI
sponsored by IBM
WHITE PAPER: Access this exclusive e-paper to uncover 5 best practices for maximizing big data ROI, and find out what's driving more organizations to take an interest in big data.
Posted: 06 May 2014 | Published: 28 Feb 2014

IBM

Keeping customer data secure will keep your reputation safe
sponsored by Informatica
WHITE PAPER: Read this exclusive white paper now to discover the industry-leading data governance, risk management and compliance tool specifically designed to protect your billing and CRM systems.
Posted: 06 May 2014 | Published: 27 Oct 2011

Informatica

Uncover Every Nook and Cranny of SDN Technology
sponsored by NEC Corporation of America
WHITE PAPER: Read this concise white paper to uncover all the ins-and-outs of one organization's SDN technology.
Posted: 02 May 2014 | Published: 04 Oct 2013

NEC Corporation of America

How to Use Big Data to your Advantage
sponsored by NEC Corporation of America
WHITE PAPER: Explore this exclusive white paper now to discover how to use big data to your advantage, and how one vendor is approaching the development of solutions to help organizations on that journey.
Posted: 01 May 2014 | Published: 30 Sep 2012

NEC Corporation of America

The Changing Face of Collaboration in the Enterprise
sponsored by Box
WHITE PAPER: The following IDC white paper explores a robust content collaboration solution that allows for the engagement and ongoing conversation with constituents inside and outside of an organization. Read on to learn more on what this kind of technology can do for you.
Posted: 29 Apr 2014 | Published: 29 Apr 2014

Box

Improving Multichannel Marketing with Optimization
sponsored by SAS
WHITE PAPER: The following white paper explores the importance of optimization when it comes to identifying the most effective channel to reach your customers regardless of location or channel. Also gain access to 7 steps to take to optimize your marketing strategies and much more.
Posted: 29 Apr 2014 | Published: 29 Apr 2014

SAS

Hightail Security: Securing Information in the New World
sponsored by Hightail
WHITE PAPER: The following white paper explores a file sharing solution that gives users the ability to share files easily, while providing IT with the required security infrastructure, comprehensive controls, and data tracking capabilities needed in today's data-driven business environment.
Posted: 28 Apr 2014 | Published: 28 Apr 2014

Hightail

How Digital Asset Management Is Key to Marketing Operations Management
sponsored by SAS
WHITE PAPER: The following white paper explores the importance of digital asset management for success in today's marketing operations. Learn how DAM supports the marketing process, how to handle production and distribution, and much more.
Posted: 24 Apr 2014 | Published: 24 Apr 2014

SAS

Enterprise Data Management in an 'In-Memory' World
sponsored by SAS
WHITE PAPER: The following white paper explores the tactics, best practices, and architecture needed to make sure that your in-memory solution is running as smooth and efficiently as possible.
Posted: 23 Apr 2014 | Published: 23 Apr 2014

SAS

Data Visualization: Charting the Best Course for Your Organization
sponsored by SAS
WHITE PAPER: The following white paper examines how data visualization can help organizations tap into the full value of their information. Also gain insight on key considerations to help guide you to the right choice when selecting a data visualization solution.
Posted: 23 Apr 2014 | Published: 23 Apr 2014

SAS

Challenges in the Effective Use of Master Data Management Techniques
sponsored by SAS
WHITE PAPER: The following white paper explores the challenges that face many companies that are trying to get an effective hold on master data management. Learn which consolidation techniques to use, how to meet consumption needs, and more.
Posted: 22 Apr 2014 | Published: 22 Apr 2014

SAS

Intelligent Imaging 101: Cut Costs, Enhance CRM
sponsored by IBM
WHITE PAPER: The following white paper explores a unique way how businesses can improve the customer experience by revamping outdated document management systems. See how with intelligent document imaging you can quickly and efficiently handle invoices, comply with customer demands, and much more.
Posted: 21 Apr 2014 | Published: 21 Apr 2014

IBM

Content Analytics: The Key to Customer Service and Sales Success
sponsored by IBM
WHITE PAPER: The following white paper examines how organizations are using content analytics to help improve the management of unstructured data. Learn how when properly implemented, this solution can increase sales effectiveness, customer satisfaction, and more.
Posted: 18 Apr 2014 | Published: 18 Apr 2014

IBM

Best Practices in SAS Data Management for Big Data
sponsored by SAS
WHITE PAPER: The following white paper explores what big data means to businesses within respect to a specific industry. Gain access to technology recommendations, how to use them to your advantage, and more.
Posted: 18 Apr 2014 | Published: 18 Apr 2014

SAS

Global Brand Management
sponsored by OpenText
WHITE PAPER: The following white paper explores the business need for a global brand management solution to help distinguish your brand amongst thousands of other companies. Learn about the 3 key process to successful global brand management, the technology to use, and more.
Posted: 06 May 2014 | Published: 06 May 2014

OpenText

10 Steps to a Successful Digital Asset Management Implementation
sponsored by OpenText
WHITE PAPER: The following white paper provides readers with a foundation as to what it takes to get digital asset management initiative up and running. Learn the 10 steps to a successful DAM implementation and much more.
Posted: 06 May 2014 | Published: 06 May 2014

OpenText

It’s Time to Rethink “Enterprise” Software
sponsored by OpenText
WHITE PAPER: The following white paper explores the real state of "enterprise" software solutions in regards to web content management and customer experience management. Learn what these solutions need to include justifying the "enterprise" title. Most importantly, discover how to select the right CEM solutions that fit your needs.
Posted: 06 May 2014 | Published: 01 May 2014

OpenText

Acting Locally, Succeeding Globally
sponsored by OpenText
WHITE PAPER: In this white paper, learn more about the importance of localization, the challenges and benefits of deploying multilingual content, and the tools you'll need to improve your web experience management (WEM) strategy on a global scale.
Posted: 02 May 2014 | Published: 31 Mar 2014

OpenText

Can you deliver the content the mobile user demands?
sponsored by Limelight Networks, Inc.
WHITE PAPER: The following white paper explores the current content delivery challenges facing businesses today, but with a focus on delivering video to mobile devices. Also learn about a technology consideration that can provide your users with a superior digital experience without putting more pressure on available resources.
Posted: 18 Apr 2014 | Published: 18 Apr 2014

Limelight Networks, Inc.
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