Contact Center Management White Papers

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Still Struggling to Reduce Call Center Costs without Losing Customers?
sponsored by SAP AG
WHITE PAPER: Efficient call centers that also meet customer expectations is a challenge that many organizations face. Discover the key steps to turning your call center into a strategic asset.
Posted: 01 Feb 2008 | Published: 01 Feb 2008
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TOPICS:  Business Intelligence | Call Center Management | Call Center Services | Call Center Software | Contact Center Management | Contact Center Services
SAP AG