Consumer Market

WHITE PAPER: Consumer spending patterns undergo significant changes during an economic downturn. This paper presents the results of a worldwide study to assess how the current recession is affecting consumer spending. This information can help operators recognize the areas of greatest revenue potential in the months ahead and adjust accordingly.

Posted: 15 Oct 2009 | Published: 15 Oct 2009

BROCHURE: Infor CRM Epiphany helps you make the most of customer interactions and improve your sales, marketing, and service operations in order to increase loyalty, enhance brand preference, and boost profitability.

Posted: 28 Jul 2009 | Published: 28 Jul 2009

CASE STUDY: In this case study of American Airlines, details are given of their choice to utilize SPSS to manage their customer information. Read on to see how an intensely competitive marketplace led American to chose SPSS.

Posted: 01 May 2009 | Published: 01 May 2009

WHITE PAPER: The product portfolio decisions you make today will determine whether your company is relevant tomorrow. To increase the chances of marketing a successful product, organizations must deliver products and services to the consumers they value the most, and they must provide those deliverables when their consumers want them. Read on to learn more.

Posted: 24 Jul 2009 | Published: 24 Jul 2009

PODCAST: Multi-screen is the next step beyond Triple Play. Triple Play allows consumers to experience media on their mobile, their TV, and their PC. Multi-screen allows content to be consumed seamlessly. Listen to this podcast and see how both consumers and service providers benefit from this evolutionary step in multimedia presentations.

Posted: 09 Jun 2009 | Premiered: 09 Jun 2009

WHITE PAPER: Read this paper to learn how Event-triggered marketing has seen five times the response rate of non-timed mass-marketing campaigns and how your company can take advantage of event-based marketing by using Infor CRM Epiphany Outbound Marketing suite.

Posted: 22 Jul 2009 | Published: 22 Jul 2009

VIDEO: Consumers today tend to use a wide variety of communications devices and are expecting to get video content delivery to any screen. This videocast discusses a new multi-screen solution and how it can support these market needs.

Posted: 24 Sep 2009 | Premiered: 24 Sep 2009

VIDEO: See how Alcatel-Lucent helps service providers turn subscribers into audiences, dramatically increasing the value of advertising and content offers while enhancing the consumer experience on the screen of their choice.

Posted: 20 Nov 2009 | Premiered: 20 Nov 2009

VIDEO: Charles Bahr of Alcatel-Lucent Multimedia Solutions Marketing and Christophe Senot of Bell Labs demonstrate the technologies that can be combined to create a personalized content and advertising experience across any screen.

Posted: 20 Nov 2009 | Premiered: 20 Nov 2009

WEBCAST: Most organizations have database discovery and maintenance plans, but surprisingly lack a database security plan. A piecemeal approach to securing the database is costly, inefficient, and creates gaps in protection and regulatory issues. View this webcast for tips from Forrester on how to design a comprehensive database security plan.

Posted: 23 Oct 2009 | Premiered: 23 Oct 2009

WHITE PAPER: The best products to offer are those that provide a high level of value for both you and your customer. Companies with successful product portfolios often utilize a systematic process to effectively guide which projects are selected. This whitepaper explains how you can take advantage of a value-driven approach to product portfolio management.

Posted: 13 May 2009 | Published: 13 May 2009

WHITE PAPER: Mobile internet access and the explosive demand for high bandwidth services on mobile devices have created a pivotal point for service providers. Those providers that can meet the new demands while increasing efficiency will be able to increase their market share, while those that are not will lose ground. Read on to learn how to keep up.

Posted: 21 Sep 2009 | Published: 21 Sep 2009

WHITE PAPER: This paper presents an overview and introduction to reverse logistics and how to manage reverse logistics in the CPG industry in an efficient manner.

Posted: 27 Jul 2009 | Published: 27 Jul 2009

WHITE PAPER: Your small business has distinct needs that differ from either consumers or larger businesses. Here are ten steps to help you to protect your data if your resources are limited?

Posted: 16 Nov 2009 | Published: 16 Nov 2009

WHITE PAPER: This paper explores the idea that to effectively compete today and into the next generation, high-tech manufacturers must rethink their customer relationship management (CRM) strategies. Read on to learn the three strategies high-tech manufacturers must do if they want to be profitable tomorrow and in the years to come.

Posted: 23 Oct 2009 | Published: 23 Oct 2009

ANALYST REPORT: This paper is aimed at helping senior management address its product ROI in a manner that can be directly applied to their everyday management practices. In this report, EMF presents a methodology for calculating the ROI for a development based on the direct cost of development, associative costs, extrinsic costs and a process for estimating risk.

Posted: 13 May 2009 | Published: 13 May 2009

SCREENCAST: SWP is a new software product from Symantec's Endpoint Virtualization group. SWP separates (virtualizes) the user's profile (user data, settings and personality) from the underlying operating system allowing users to easily roam from device to device, work on two sessions simultaneously, or access their profile in the context...

Posted: 29 Oct 2009 | Premiered: 29 Oct 2009

SOFTWARE LISTING: HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care ...

Posted: 22 Feb 2008 | Published: 22 Feb 2008

ANALYST REPORT: Organizations have long known that implementing their records management initiatives is challenging. People and processes are both important elements, but choosing the right records management solution can be the difference between success and failure. Read on to learn about selecting the right records management solution for your organization.

Posted: 02 Nov 2009 | Published: 02 Nov 2009

WEBCAST: While netbooks enable easy use of internet and web-based applications at a low price, the computing device still has many limitations in terms or processing power, storage and applications capabilities. Watch this webcast to learn the pros and cons of netbooks and other larger format notebook systems.

Posted: 02 Dec 2009 | Premieres: 02 Dec 2009

WHITE PAPER: Internet crime is easy to commit, highly lucrative, and largely under-policed. The cyber crime economy is a vibrant, worldwide market that is spreading at an alarmingly dangerous rate. This whitepaper will cover trends behind internet vulnerabilities as well as the methods and solutions available today to help combat this pandemic.

Posted: 25 Nov 2009 | Published: 25 Nov 2009

WEBCAST: Quebec organizations, compared to others in Canada, display much higher satisfaction with their IT effectiveness. They continually place a high priority on IT process improvement and the establishment of procedures for management and oversight of IT operations.

Posted: 12 Nov 2009 | Premieres: 12 Nov 2009

EDITORIAL RESOURCE GUIDE: This E-Guide explains the changes in traditional network management and how Web 2.0, SOA, IMS and other application-heavy delivery platforms are changing the management requirements.

Posted: 05 Aug 2008 | Published: 05 Aug 2008

WHITE PAPER: This whitepaper looks at the ecological impact of a business's entire IT infrastructure and provides the CIO with a holistic prospective to a business's carbon footprint.

Posted: 18 Feb 2009 | Published: 18 Feb 2009

WHITE PAPER: Open source is recognized for its ease of use, high performance, and affordability, especially amidst turbulent economic conditions. The high value of open source, coupled with economic and organizational pressure, represents a "perfect storm" for CIOs, giving them the opportunity to deploy high-performing, cost-effective open source solutions.

Posted: 19 Jun 2009 | Published: 19 Jun 2009