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Consumer Data Privacy White Papers (View All Report Types)
Improving the Patient Experience: Portal Adoption Strategies that Work
sponsored by Medfusion
WHITE PAPER: A patient portal is of little value if patients aren't signing up. Access this exclusive resource to leverage 15 proven strategies to develop your portal adoption action plan. Additionally, view an essential checklist as you formulate your strategies.
Posted: 01 Sep 2016 | Published: 01 Sep 2016


Nine Easy Steps for a Quick Customer Experience Tune-Up
sponsored by SAP America, Inc.
WHITE PAPER: As competitors begin to offer comparable products, the customer experience (CE) becomes the new imperative for ensuring customer loyalty and satisfaction. This white paper provides nine easy steps for a quick customer experience tune-up. Use these helpful tips to start improving your customer experience today.
Posted: 25 Jul 2011 | Published: 25 Jul 2011

SAP America, Inc.

Certifiedmail Managed Service
sponsored by DataMotion
WHITE PAPER: Schalleur, Devine & Surgent (SDS) is a mid‐sized Certified Public Accounting agency with over 30 employees comprised of CPAs and other certified professionals based in Devon, Pennsylvania.
Posted: 09 Feb 2011 | Published: 08 Feb 2011


Financial Services: Creating the Connected Customer Experience
sponsored by Avaya TSG
WHITE PAPER: Success in the financial services industry means creating a connected customer experience in every interaction, in every part of the institution. This guide walks you through each step and the different roles to be played in creating connected customers.
Posted: 30 Jun 2016 | Published: 30 Jun 2016

Avaya TSG

Scalable Data Quality: A Seven Step Plan for Any Size Organization
sponsored by Melissa Data Corp
WHITE PAPER: No matter the size of your business, data quality is an absolute requirement for success. Learn the seven steps you need to develop a plan for data quality - one that scales to your growing business needs.
Posted: 07 Jun 2007 | Published: 01 Jun 2007

Melissa Data Corp

Top Five Security Issues for Small and Medium-Sized Businesses
sponsored by Cisco Systems, Inc.
WHITE PAPER: Small and medium-sized businesses use the Internet and networked applications to reach new customers and serve their existing ones more effectively.
Posted: 22 Feb 2008 | Published: 01 Jan 2006

Cisco Systems, Inc.

How Controlling Access to Privileged Accounts Can Keep Insider Threat from Hurting Your Bottom Line
sponsored by BeyondTrust Corporation
WHITE PAPER: Access control is a necessity. Read this paper to identify a line of identity and access solutions that address these problems inside the perimeter and, ultimately, your enterprise's bottom line and reputation.
Posted: 24 Jul 2014 | Published: 16 Feb 2009

BeyondTrust Corporation

Making Support Social: Turning Customer Engagement Into Customer Success
sponsored by Consona Corporation
WHITE PAPER: Social media is fundamentally changing how businesses and their customers interact. In this paper, learn of some of the broad trends in social media, and then provide specific guidance on how to use social media to deliver support better, faster and cheaper.
Posted: 17 Jun 2011 | Published: 01 May 2010

Consona Corporation

Three Ways Online Anonymity Hurts Businesses and Consumers
sponsored by Gigya
WHITE PAPER: While protecting one's online identity has traditionally been a huge concern for Internet users, consumers and businesses alike are realizing the value of a more open, connected social web. In this white paper, explore three ways that user anonymity can negatively impact ROI for businesses and customer experiences.
Posted: 27 Jan 2014 | Published: 31 Dec 2013


15 Minutes to Complete Data Protection
sponsored by CipherOptics
WHITE PAPER: Increasingly, data is the most important asset a company owns. Protecting this data used to mean costly configurations that resulted in increased latency and network speed. This paper examines ways to protect this valuable data in just 15 minutes.
Posted: 13 Mar 2006 | Published: 31 Dec 2005

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