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Configuration Management Data Base White Papers (View All Report Types)
 
Goodbye Manual Processes, Hello Productivity
sponsored by ServiceNow
WHITE PAPER: Learn how automation is the key to saving time and boosting satisfaction. This eBook, "Accelerate Service Delivery with Automation," will help you reclaim lost productivity. Download now to learn best practices for transforming your ITSM into a modern, reliable experience.
Posted: 01 Aug 2016 | Published: 01 Aug 2016

ServiceNow

Buyer's Guide: IT Service Support Management Tools
sponsored by ServiceNow
WHITE PAPER: This Gartner resource compares leading IT service support management vendors, evaluating the pros and cons of each option. Read on to determine which vendor fits your organization's needs.
Posted: 10 Mar 2016 | Published: 26 Aug 2015

ServiceNow

How ASG's MetaCMDB Strategy Enables More Effective BSM
sponsored by ASG Software Solutions
WHITE PAPER: This white paper looks at two of the most fundamental and conflicted concepts surrounding these requirements: BSM and the CMDB system, focusing on CMDB requirements as they support a BSM strategy, and highlighting ASG's offerings in that context.
Posted: 22 Feb 2010 | Published: 22 Feb 2010

ASG Software Solutions

Service Catalog and the CMDB: Partner in Improving IT Service Quality and Controlling Costs
sponsored by Enterprise Management Associates (EMA)
WHITE PAPER: In this informative research report, noted ITSM expert Hank Marquis discusses the benefits of considering the Service Catalog and the CMDB as partners that work together to improve IT service quality, control IT costs, and align IT with the..
Posted: 09 Aug 2007 | Published: 01 May 2007

Enterprise Management Associates (EMA)

Automated Network Lifecycle Management-- Unifying Fault, Performance, and Configuration Management to Increase Uptime, Reduce Costs, and Minimize Human Error
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Learn about the benefits of state-of-the-art network fault management, performance management, and configuration management systems and the integration that brings them together.
Posted: 16 Dec 2008 | Published: 12 Dec 2008

Hewlett Packard Enterprise

ITIL Version 3.0 -- What It Means to You
sponsored by Global Knowledge
WHITE PAPER: As the IT industry standardizes its operations to solve business problems in the most efficient, effective, economical, and equitable way, ITIL v3 becomes a critical tool.
Posted: 06 Jul 2006 | Published: 01 Jul 2006

Global Knowledge

Unified Physical Infrastructure‚Ą† Solutions for the Data Center A Service Management Approach to IT Physical Infrastructure Management
sponsored by Panduit
WHITE PAPER: This white paper discusses how a DCIM solution based on the Unified Physical InfrastructureSM (UPI) approach brings visibility to the physical infrastructure components that support mission critical services. Armed with this solution, data center stakeholders have a more powerful service management toolset and so much more
Posted: 05 Oct 2010 | Published: 01 Sep 2010

Panduit

Apply the ITIL Framework with Confidence
sponsored by TechExcel
WHITE PAPER: This whitepaper explains how ITIL provides the foundation for quality IT service management. It actively supports corporate goals by offering services that are based on efficient principles and adequately fulfilling business requirements.
Posted: 12 Mar 2007 | Published: 01 Mar 2007

TechExcel

IDC: Gaining Business Value through IT Services Management
sponsored by Hewlett Packard Enterprise
WHITE PAPER: IT organizations are continuously working to improve IT operations and to better align IT with business needs. Read about three HP customers that are implementing solutions that improve IT compliance, increase ROI and support higher availability.
Posted: 03 Oct 2006 | Published: 01 Feb 2006

Hewlett Packard Enterprise

Improve IT Visibility, Avoid Change Failures
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This informative white paper introduces an IT service management (ITSM) tool that automates the mapping of applications, infrastructure components, and their dependencies, resulting in a simplified approach to change and configuration management.
Posted: 02 Jun 2014 | Published: 31 Dec 2012

Hewlett Packard Enterprise
 
 
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