Configuration Management Data Base

WHITE PAPER: Gain insight into ITIL's CMDB, the drivers for adoption, potential pitfalls on the road to CMDB success, and best-practices guidance to organizations undertaking a CMDB initiative.

Posted: 09 Oct 2006 | Published: 01 Feb 2007

WHITE PAPER: This white paper looks at two of the most fundamental and conflicted concepts surrounding these requirements: BSM and the CMDB system, focusing on CMDB requirements as they support a BSM strategy, and highlighting ASG's offerings in that context.

Posted: 22 Feb 2010 | Published: 22 Feb 2010

WHITE PAPER: This whitepaper explains how ITIL provides the foundation for quality IT service management. It actively supports corporate goals by offering services that are based on efficient principles and adequately fulfilling business requirements.

Posted: 12 Mar 2007 | Published: 01 Mar 2007

WHITE PAPER: The sound understanding and visibility of configuration information provided by ASG’s metaCMDB™ is critical for ITIL initiatives and business service management (BSM) implementations, service desk support, and the integration of disparate technologies. Read this paper to find out more.

Posted: 25 May 2010 | Published: 25 May 2010

WHITE PAPER: In this informative research report, noted ITSM expert Hank Marquis discusses the benefits of considering the Service Catalog and the CMDB as partners that work together to improve IT service quality, control IT costs, and align IT with the..

Posted: 09 Aug 2007 | Published: 01 May 2007

WHITE PAPER: For organizations that start small, and do it right, the gains achieved with their initial CMDB population will serve as a foundation for optimal data management results in other departments and other service areas. Read this paper to learn how.

Posted: 08 Feb 2010 | Published: 08 Feb 2010

WHITE PAPER: Operational costs increase with every technology implementation. Automated process driven management can help lower these costs and improve IT efficiencies. Read this white paper to learn about the benefits of ITIL-based process automation.

Posted: 01 Nov 2006 | Published: 01 Nov 2006

WHITE PAPER: Many organizations are in the midst of implementing ITIL. But are they putting the appropriate operational processes into place? Learn how automating operational processes with run book automation software can help organizations better benefit from ITIL.

Posted: 28 Aug 2007 | Published: 01 Aug 2007

WHITE PAPER: This paper outlines the maturity steps involved in the progression towards proactive Business Service Management (BSM) and explains how ASG's metaCMDB helps secure its seamless adoption.

Posted: 22 Feb 2010 | Published: 22 Feb 2010

WHITE PAPER: As the IT industry standardizes its operations to solve business problems in the most efficient, effective, economical, and equitable way, ITIL v3 becomes a critical tool.

Posted: 06 Jul 2006 | Published: 01 Jul 2006