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The Value of ITILĀ® Certification
sponsored by Global Knowledge
WHITE PAPER: This white paper discusses the true value of ITIL certifications to both businesses and individuals. Inside, discover real-world examples of how ITIL certification brought forth specific organizational improvements while proving to be a worthwhile individual investment.
Posted: 05 Feb 2013 | Published: 05 Feb 2013

Global Knowledge

Virtual Data Center eZine - Volume 4
sponsored by Virtual Data Center eZine - Volume 4
WHITE PAPER: This e-zine issue explains the direct benefits of implementing a SAP virtualization plan. It compares virtualization platforms, highlights common problems, and offers tips to leverage hardware-assisted memory virtualization.
Posted: 20 Aug 2008 | Published: 18 Aug 2008


Next-Generation Mainframe Computing
sponsored by CA Technologies.
WHITE PAPER: This white paper provides insight into the current state of the mainframe. Discover three challenges affecting the future of these technologies and learn how to successfully overcome them.
Posted: 15 Jul 2011 | Published: 15 Jul 2011

CA Technologies.

Addressing Common Contact Center and Enterprise Business Issues with Speech Analytics
sponsored by Verint Systems
WHITE PAPER: As a solution to contact center issues, this paper suggests Speech analytics, which gives organizations the ability tap into existing recorded customer interactions to gain actionable intelligence for improving business performance.
Posted: 03 Apr 2008 | Published: 01 Apr 2008

Verint Systems

Learning & development: Can it really help to motivate and engage staff?
sponsored by Skillsoft
WHITE PAPER: This white paper discusses the importance of training and development initiatives in keeping employees engaged and motivated despite tough economic times.
Posted: 23 Apr 2012 | Published: 23 Apr 2012

Skillsoft

Under the Spotlight the Transition of Environmental Risk Management
sponsored by SAP America, Inc.
WHITE PAPER: In March 2008, the Economist Intelligence Unit surveyed 320 executives from around the world about their attitudes to environmental risk management. Read about their findings in this paper.
Posted: 18 Sep 2008 | Published: 18 Sep 2008

SAP America, Inc.

The 7 Deadly Skills of The Perfect Employee
sponsored by Skillsoft
WHITE PAPER: This resource examines the 7 skills essential to employee success and how to keep your employees productive and satisfied.
Posted: 23 Apr 2012 | Published: 23 Apr 2012

Skillsoft

Seven Steps for Effective Leadership Development
sponsored by Oracle Corporation
WHITE PAPER: This white paper discusses the technology that can be deployed to extend talent management practices across the enterprise with a focus on leadership positions.
Posted: 03 Jan 2014 | Published: 03 Jan 2014

Oracle Corporation

How to measure successful internal talent mobility
sponsored by Oracle Corporation
WHITE PAPER: This resource reveals everything HR professionals, IT professionals, and business leaders need to know about internal talent mobility. With a strong internal mobility program, you can leverage your existing employee base to achieve corporate goals, shifting resources where they're best suited while keeping your employees engaged and content.
Posted: 03 Apr 2014 | Published: 31 Oct 2013

Oracle Corporation

Thirty-One Best Practices for the Service Desk
sponsored by GoToAssist
WHITE PAPER: This paper discusses about the thirty one best practices which can serve as the starting point for various evaluation and improvement process.
Posted: 20 May 2008 | Published: 28 Jun 2005

GoToAssist
 
 
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