Computer Telephony Services White Papers

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May 26, 2012

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Computer Telephony Services

Computer Telephony Services White Papers (View All Report Types)

SIP: Enhancing Communication sponsored by NACR WHITE PAPER: This whitepaper discusses what SIP is, the challenge of implementing it, and how it can help your enterprise meet your communications needs. Posted: 10 Feb 2012 \| Published: 10 Feb 2012 TOPICS: Collaboration \| Internet Engineering Task Force \| Mobile Workers \| PBX \| PSTN \| SIP \| Unified Messaging \| Videoconferences \| VoIP

The Lync Server Dial Plan: An Introduction to Preparing for Implementation sponsored by Global Knowledge WHITE PAPER: Access this resource for an overview of the configuration requirements that enforce calling privileges and call route selection, and discover how a voice policy is implemented. Posted: 29 Sep 2011 \| Published: 29 Sep 2011 TOPICS: Communications Systems \| Instant Messaging \| PSTN \| SIP \| Telecom Provisioning \| Telephony Systems

Virtualizing a Windows Active Directory Domain Infrastructure sponsored by Global Knowledge WHITE PAPER: This white paper focuses on best practices for implementing an enterprise Active Directory infrastructure using virtualization technology. We will discuss how to perform a full migration of your physical AD infrastructure to a virtualized environment. Posted: 09 Oct 2009 \| Published: 09 Oct 2009 TOPICS: Active Directory \| Directory Assistance Services \| Directory Service Protocols \| Directory Services \| Server Consolidation \| Server Management \| Server Virtualization \| Virtual Machine \| VM

ManageIQ Enterprise Cloud Management: A unified management solution for deploying and managing highly reliable, secure and elastic cloud services within your enterprise sponsored by ManageIQ WHITE PAPER: This essential resource explores how a unified cloud management platform can help you monitor, optimize and streamline IT operations to accelerate service delivery and maximize resource utilization. Posted: 08 May 2012 \| Published: 08 May 2012 TOPICS: Cloud Computing \| Cloud Management \| IT Services \| Private Cloud \| Service Level Management \| Workload Automation

Anticipate IT issues before they impact your business sponsored by Hewlett-Packard Limited WHITE PAPER: In today's dynamic IT environments containing innumerable applications, CIOs are constantly searching for better ways to anticipate problems and take care of them before they negatively impact the business. Learn 5 key features and benefits of predictive analytics that can help. Posted: 08 Mar 2012 \| Published: 08 Mar 2012 TOPICS: Application Performance Management \| Application Performance Management Software \| Business Intelligence \| Business Intelligence Software \| IT Service Management \| IT Services \| Predictive Analytics \| Predictive Analytics Software \| Predictive Performance Management

CW+ Exclusive EquaTerra research: Taking the pulse of the European outsourcing market sponsored by ComputerWeekly.com WHITE PAPER: EquaTerra is pleased to offer to Computer Weekly readers a custom, European focused edition of the results from its 2Q10 EquaTerra global business and information technology (IT) services Pulse survey. Posted: 24 Oct 2011 \| Published: 24 Oct 2011 TOPICS: IT Outsourcing Services \| IT Service Management \| IT Services \| Outsourcing \| Surveys

SaaS-based Service Management: Tailor to the Business with Ease sponsored by Nimsoft, Inc. WHITE PAPER: Learn how SaaS-based service management can help you eliminate the cost and distraction of platform maintenance, minimize upgrade costs and disruptions, tailor to the business without complex coding, and more. Posted: 04 Jan 2012 \| Published: 04 Jan 2012 TOPICS: Business IT Alignment \| Cloud Computing \| IT Management \| IT Managers \| IT Service Management \| IT Services \| IT Spending \| Software as a Service

HP Service Health Analyzer: Decoding the DNA of IT performance problems sponsored by Hewlett-Packard Limited WHITE PAPER: CIOs today must have complete visibility into the health of their business services in order to adapt and survive in today's increasingly complex IT environment. Learn how you can leverage an analytics solution that can enable proactive solutions to problems with your applications and infrastructure as they arise. Posted: 06 Mar 2012 \| Published: 06 Mar 2012 TOPICS: Application Performance Management \| IT Service Management \| IT Services \| Predictive Analytics \| Predictive Analytics Software \| Predictive Performance Management

CW 500 Club – how organisations are sharing IT services to beat the downturn sponsored by ComputerWeekly.com WHITE PAPER: Businesses, charities and local authorities are looking to cut their overheads by sharing their IT infrastructure, CIOs at Computer Weekly’s 500 Club heard last week. Posted: 25 Oct 2011 \| Published: 25 Oct 2011 TOPICS: IT Services \| Outsourcing

Evaluation of managed print service suppilers sponsored by ComputerWeekly.com WHITE PAPER: In Quocirca’s evaluation of major providers of Managed Print Services (MPS) in Europe, Quocirca found that Xerox and HP lead the pack, due to their global scale and broad service capabilities. The analysis also showed that Ricoh and Lexmark have gained considerable ground, demonstrating effective maturity and service delivery excellence. Posted: 24 Oct 2011 \| Published: 24 Oct 2011 TOPICS: Communications Networks \| Communications Software \| IT Services \| Networking \| Networking Hardware \| Outsourcing

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