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Computer Telephony Applications Software White Papers (View All Report Types)
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Avaya Aura Communication Manager COR/FRL/AAR Simplified
sponsored by Global Knowledge
WHITE PAPER: This white paper provides a useful list of Avaya Site Administration commands that will allow you to control what kind of calls employees are authorized to make and ensure least cost routing of outbound calls to keep phone bills down.
Posted: 21 Mar 2014 | Published: 21 Mar 2014

Global Knowledge

Avoiding Unpleasant ERP Surprises
sponsored by IFS
WHITE PAPER: Prepare your organization for a successful ERP implementation and find out about the consequences of ERP gone wrong.
Posted: 06 Aug 2014 | Published: 06 Aug 2014

IFS

Beat Your Competition in the Race to Power Next-Gen Customer Experiences
sponsored by Mendix
WHITE PAPER: In this white paper, you'll learn how your organization can collaborate with IT to collectively deliver the apps that will power next-generation customer experiences.
Posted: 23 Jul 2015 | Published: 31 Dec 2014

Mendix

Breaking the Rules in BRMS Technology
sponsored by Progress
WHITE PAPER: Read this technology spotlight to examine the key benefits and use cases for business rules engines and learn about a specific offering and its contribution to the BRMS market.
Posted: 24 Jun 2015 | Published: 24 Jun 2015

Progress

Bridging the Gap: Mobile App Design & Development
sponsored by Kony
WHITE PAPER: This white paper explores several reasons why the siloed business environment approach hinders the app design and development processes and how the user experience suffers because of it. Read on to explore how to reduce the friction between developers and designers by employing a mobile first design approach.
Posted: 28 Apr 2015 | Published: 08 Apr 2015

Kony

Bringing Business Communications into the Mobile Future
sponsored by Vodafone/Cisco
WHITE PAPER: Access this white paper to learn how Vodafone solutions can give you a modern communications system that is ready for the future of business.
Posted: 18 Jun 2015 | Published: 26 Dec 2014

Vodafone/Cisco

Bringing Innovative Mobile Applications to the Financial Services Industry
sponsored by Carrington Associates
WHITE PAPER: This white paper details how one electronic payment company was able to successfully develop a mobile platform to streamline business. Read on to learn how you can stay ahead of the competition by bring secure, reliable mobile applications to customers – faster.
Posted: 02 Jul 2015 | Published: 30 Sep 2014

Carrington Associates

Building a Business Case for a Semantic Interoperability Platform
sponsored by Compressus
WHITE PAPER: Read this white paper to learn how data sharing through effective interoperability software can bridge multiple IT systems and share information in concise, actionable formats.
Posted: 09 Apr 2015 | Published: 09 Apr 2015

Compressus

Building a Productive Workforce with the Right UCC Solution
sponsored by Hewlett-Packard Limited
WHITE PAPER: This white paper discusses tips for deploying an HP-empowered Lync UCC solution that improves decision making, increases customer satisfaction and drives business results.
Posted: 11 Jun 2015 | Published: 26 Dec 2014

Hewlett-Packard Limited

Building Data-Driven Internet of Things (IoT) Applications
sponsored by Pivotal
WHITE PAPER: In this white paper, you can learn how to power enterprise transformation to build, evolve, scale, and adapting IoT applications. Access now to learn how cloud and big data tools can advance your software-driven experiences.
Posted: 23 Jul 2015 | Published: 23 Jul 2015

Pivotal

ASG's metaCMDB™ Master or "Citizen" CMDB Containing Critical Enterprise Configuration Information
sponsored by ASG Software Solutions
WHITE PAPER: The sound understanding and visibility of configuration information provided by ASG’s metaCMDB™ is critical for ITIL initiatives and business service management (BSM) implementations, service desk support, and the integration of disparate technologies. Read this paper to find out more.
Posted: 25 May 2010 | Published: 25 May 2010

ASG Software Solutions

Assuring Software Security Through Testing
sponsored by (ISC)2 UK Ltd
WHITE PAPER: This white paper offers key recommendations for software developers to test for quality and security assurance before releasing products to the market.
Posted: 25 Feb 2014 | Published: 25 Feb 2014

(ISC)2 UK Ltd

Attachment Spam - The Latest Trend
sponsored by GFI Software
WHITE PAPER: This white paper explains what makes spam such an unbearable problem and how spamming tactics are evolving daily to beat anti-spam software.
Posted: 18 Mar 2008 | Published: 01 Jan 2007

GFI Software

Automating System i Message and Resource Management
sponsored by Help/Systems
WHITE PAPER: Automated, centralized message control and resource monitoring can help you manage your System i more easily and with fewer staff. This white paper describes some of the tasks you’ll face, some tips to help you get started, and the benefits of automating your system management with Robot/CONSOLE.
Posted: 25 May 2010 | Published: 25 May 2010

Help/Systems

Automating Your Code Review: Moving to a SaaS Model for Application Security
sponsored by Veracode, Inc.
WHITE PAPER: Today’s application has become the enterprise’s ‘‘new perimeter’’. With better network‐level security technology hardening the network perimeter, malicious attackers are now focusing their efforts to strike at the least defended points ‐ the application. Read on to learn about automating code review for greater application security.
Posted: 07 Jun 2010 | Published: 10 Feb 2009

Veracode, Inc.

Balancing Risk and Complexity with Quality Management
sponsored by IBM
WHITE PAPER: This white paper shows you how a combined IBM and Wind River quality management solution can help you deliver higher-quality products to the marketplace faster.
Posted: 21 Mar 2011 | Published: 21 Mar 2011

IBM

Ballarat Grammar Secures BYOD with HP Sentinel SDN
sponsored by Hewlett-Packard Company
WHITE PAPER: In this case study, explore a software-defined networking option that simplifies network monitoring for performance issues and enables a secure IT environment for users.
Posted: 20 Sep 2013 | Published: 31 Aug 2013

Hewlett-Packard Company

Becoming More Energy Efficient
sponsored by IBM Software Group
WHITE PAPER: Watch this short video to learn what defines a true green data center. This initial Business First investigation report will help answer these questions -- what is a green data center and why do I need one?
Posted: 15 Feb 2008 | Published: 14 Feb 2008

IBM Software Group

Best Practices for Open Source and the Cloud
sponsored by Red Hat
WHITE PAPER: This whitepaper takes a careful look at two of today's most popular topics: open source application software and moving to the cloud.
Posted: 18 Sep 2013 | Published: 18 Sep 2013

Red Hat

Best Practices for Planning, Deploying and Managing Enterprise VoIP
sponsored by CA Technologies.
WHITE PAPER: The goal of this white paper is to help the reader gain a better understanding of the challenges presented by VoIP as well as what must be done from a planning and management perspective to successfully deploy VoIP.
Posted: 28 Apr 2008 | Published: 01 Apr 2008

CA Technologies.

Best Practices for Windows Vista Planning, Migration, and Ongoing Management
sponsored by Symantec Corporation
WHITE PAPER: It is vital to ensure PC system and data security during migration to Windows Vista. This white paper highlights considerations that must be addressed over the entire migration process.
Posted: 02 Jul 2007 | Published: 01 Jun 2007

Symantec Corporation

Best Practices in Contract Management: How to Shrink Your Sales Cycle through Smart Contract Management
sponsored by SpringCM
WHITE PAPER: This white paper discusses the seven best practices in contract management. It's time for you to think about how to manage your contracts more effectively, close more deals, and get more cash. Learn how in this paper.
Posted: 16 Apr 2008 | Published: 11 Oct 2010

SpringCM

Beyond Business as Usual: The Mega Shift Toward Social Communications
sponsored by IBM
WHITE PAPER: Discover how integrating social software with communications is transforming the modern workplace, maximizing the potential of human capital, and generating value for businesses worldwide.
Posted: 09 Apr 2013 | Published: 02 Oct 2012

IBM

Bringing the Power of Web 2.0 to the Enterprise
sponsored by OpenText Corporation
WHITE PAPER: The key to Enterprise 2.0 is to bring the worlds of ECM and Web 2.0 together, so that companies can gain the best of both.
Posted: 14 May 2008 | Published: 09 May 2008

OpenText Corporation

Building and Managing a Performance Center of Excellence
sponsored by Hewlett-Packard Company
WHITE PAPER: This white paper contains advice on improving application performance. It also gives 10 tips for building and managing a performance center of excellence.
Posted: 09 Feb 2010 | Published: 09 Feb 2010

Hewlett-Packard Company
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