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Computer Science EducationWhite Papers (View All Report Types)
 
2014 IT Skills and Salary Report
sponsored by Global Knowledge
WHITE PAPER: Access this informative resource today to uncover findings from the 2014 IT Skills and Salary Survey. Analyzing results and trends from more than 16,000 participants, this data offers some very interesting insight into the state of today's IT and business landscape.
Posted: 18 Mar 2014 | Published: 18 Mar 2014

Global Knowledge

CW+: Open Group technical document: IT Specialist Certification (ITSC) Conformance Requirements
sponsored by ComputerWeekly.com
WHITE PAPER: The Open Group IT Specialist Certification Program (the Program) is designed to validate the existence of those qualities and skills in a professional that enable the effective development, implementation, and operation of IT solutions.
Posted: 20 Oct 2011 | Published: 21 Oct 2010

ComputerWeekly.com

Cisco Certifications
sponsored by Global Knowledge
WHITE PAPER: In the Cisco networking industry, there is a certification track for you, from the start of your career, through the advanced levels of network design and architecture. Click through to explore more.
Posted: 20 Mar 2014 | Published: 20 Mar 2014

Global Knowledge

Best Practices for a Successful Upgrade Project
sponsored by HCL Technologies Ltd.
WHITE PAPER: Upgrades help businesses to maintain a competitive edge in the market. Yet, upgrades pose their own set of challenges. This white paper lists the best practices that should be followed when upgrading to achieve maximum reliability.
Posted: 10 Jul 2008 | Published: 16 May 2008

HCL Technologies Ltd.

Adoption Readiness Tool (ART) Training and Services
sponsored by Hewlett-Packard Limited
WHITE PAPER: Well-trained users are more productive and more successful in carrying out their roles. This whitepaper looks at what companies can do to build custom training and documentation.
Posted: 12 Nov 2013 | Published: 01 Jan 2013

Hewlett-Packard Limited

How to Keep Your Talent on Top Form
sponsored by Skillsoft
WHITE PAPER: This resource discusses how to keep your talent in top form and create future leaders for your company.
Posted: 19 Apr 2012 | Published: 19 Apr 2012

Skillsoft

Thirty-One Best Practices for the Service Desk
sponsored by GoToAssist
WHITE PAPER: This paper discusses about the thirty one best practices which can serve as the starting point for various evaluation and improvement process.
Posted: 20 May 2008 | Published: 28 Jun 2005

GoToAssist

Best Practices in Performance Management: Monitor, Measure and Manage the End User Experience
sponsored by Knoa Software
WHITE PAPER: This report is the result of a study taken by 87% of IT executives on the best way to manage the service of business critical applications to measure performance at the end-user level. Read this to learn the best practices in performance management.
Posted: 09 Sep 2008 | Published: 09 Sep 2008

Knoa Software

Measuring End User Susceptibility and Defenses Against Phishing Attacks with CORE Insight
sponsored by Core Security Technologies
WHITE PAPER: This white paper contains critical information about spear phishing and how to prepare your users and systems from falling for these targeted attacks being masked as trustworthy content.
Posted: 11 Oct 2013 | Published: 11 Oct 2013

Core Security Technologies

CA White Paper: Getting Started with a Project Management Office (PMO)
sponsored by CA Technologies.
WHITE PAPER: This paper contains practical insights and best practices for better IT project delivery. It details ways of moving from an ad-hoc approach to a more effective process by implementing a project management office (PMO).
Posted: 20 Mar 2008 | Published: 01 Sep 2007

CA Technologies.
 
 
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