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Computer Communications Networks White Papers (View All Report Types)
 
Making the Case for Probes as an Effective UC Diagnostics Tools
sponsored by Nectar Corp
WHITE PAPER: Learn how probes can help to obtain specific UC information from the network to effectively diagnose and remediate communications problems.
Posted: 13 Feb 2017 | Published: 30 Dec 2016

Nectar Corp

Reduce the Time it Takes to Resolve IT Issues and Restore IT Services With Communication Integration
sponsored by EverBridge Inc.
WHITE PAPER: In this white paper discover a program that lets you connect the right on-call personnel with the right information to get restoration done faster. Learn how you can get detailed report and incident notifications and responses, manage group and shift calendars from one place, and more.
Posted: 20 Feb 2017 | Published: 20 Feb 2017

EverBridge Inc.

Ovum: Business tips for using SMS and web chat
sponsored by ComputerWeekly.com
WHITE PAPER: Web chat and SMS offer ways for enterprises to broaden channel support and personalize customer service without spending on complex solutions. While both solutions offer business benefits via customer outreach and support capabilities, they are currently two separate solutions.
Posted: 21 Oct 2011 | Published: 21 Feb 2011

ComputerWeekly.com

The Essential Guide To Workplace Modernization Through Next-Generation Unified Communications
sponsored by Cisco Systems, Inc.
WHITE PAPER: In this e-book, learn the opportunities and challenges of digital transformation, as well as the key UC technologies and deployment models that lead to successful initiatives.
Posted: 17 Feb 2017 | Published: 31 Jan 2017

Cisco Systems, Inc.

Tools, Tips & Resources for Sharing Ideas, Leading Teams & Getting Things Done
sponsored by Citrix Online Go To Meeting
WHITE PAPER: In this white paper, uncover 4 key principles behind successful collaboration: With the right tools, leaders, and specific goals, your team could be underway to enabling business productivity and partnerships.
Posted: 06 Jan 2014 | Published: 06 Jan 2014

Citrix Online Go To Meeting

Revolutionizing Patient Care Through Communications
sponsored by Avaya
WHITE PAPER: Learn how you can improve the efficiency and productivity of nurses providing patient care, as well as how they work with each other, physicians and other staff. This allows professionals to spend more time providing “hands-on” care to patients, and less time on coordination of that care.
Posted: 02 Sep 2011 | Published: 02 Sep 2011

Avaya

The Role of Session Manager in Applying Features to Calls via Sequenced Applications, Part 1
sponsored by Global Knowledge
WHITE PAPER: Access this exclusive paper to find out how the Communication Manager, once defined as an Entity within the Avaya Aura Session Manager, can be configured as a feature server within a sequenced application.
Posted: 17 Dec 2013 | Published: 17 Dec 2013

Global Knowledge

The Critical Role of the Network in Supporting Cloud-Based Solutions
sponsored by Cisco Systems, Inc.
WHITE PAPER: This paper focuses on how a communication service provider (CSP) can leverage the investment it has made in deploying a next generation network (NGN) to capitalize on the growing market for Software-as-as-Service (SaaS) solutions.
Posted: 23 Nov 2011 | Published: 23 Nov 2011

Cisco Systems, Inc.

Collaboration Is the next Game Changer in Customer Service
sponsored by Cisco
WHITE PAPER: This exclusive paper discusses how collaboration is emerging as the next big game changer for customer service, providing practical examples and key insights into how four companies implemented collaboration technologies and used them to transform their customer service environments.
Posted: 12 Jun 2014 | Published: 12 Jun 2014

Cisco

“How Will the Migration from IPv4 to IPv6 Impact Voice and Visual Communication?”
sponsored by Polycom, Inc.
WHITE PAPER: This white paper discusses the video solutions available today and provide a snapshot of the current video market.
Posted: 18 Oct 2011 | Published: 18 Oct 2011

Polycom, Inc.
 
 
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