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Computer-Aided Design Services White Papers (View All Report Types)
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Ovum: CIO trends for 2011
sponsored by ComputerWeekly.com
WHITE PAPER: The CIO needs to ensure that the IT function is in a position to help the organization benefit from opportunities that present themselves, creating a flexible IT environment that can exploit existing and emerging technologies to best advantage.
Posted: 21 Oct 2011 | Published: 21 Feb 2011

ComputerWeekly.com

Powering Up Digital Transformation with a 5-pillar Strategy
sponsored by Commvault
WHITE PAPER: Read on to examine the 5 pillars of digital transformation planning, including how to obtain buy-in from key influencers, conduct careful analysis of budget needs, and more. Discover here how to bring real digital-based business value to your organization.
Posted: 09 May 2017 | Published: 31 Dec 2016

Commvault

SAM and the Software Catalog
sponsored by Snow Software
WHITE PAPER: The following exclusive white paper will show readers how to establish and maintain a software catalog for the purpose of ensuring that your software estate remains relevant and fit for its business purpose. View now to learn more, including SAM tools that can help automate many data collection and population tasks.
Posted: 13 Oct 2017 | Published: 31 Dec 2016

Snow Software

Service Desk Success: An Opportunity for Differentiation
sponsored by MicroFocus
WHITE PAPER: Learn how to formulate an effective approach to service desk management that will assist you in differentiating your service offerings from your competitors. Read on to ensure resources are aligned with business requirements, line management achieves control over the change management process, and more.
Posted: 15 Nov 2017 | Published: 31 Dec 2016

MicroFocus

Shadow IT Guide: Protect Data and Avoid Compliance Violations
sponsored by Globalscape
WHITE PAPER: Are you sure that employees are only using IT-sanctioned ways of transferring data? If the answer is "no," then your sensitive data may be vulnerable. In this guide from Globalscape, you'll learn: what shadow IT is and its drawbacks, how to identify signs of a shadow IT problem, how to reduce shadow IT, and more.
Posted: 07 Nov 2016 | Published: 31 Oct 2016

Globalscape

Software Development Patterns and Processes for Continuous Application Modernization
sponsored by Red Hat
WHITE PAPER: This white paper illustrates three specific software development patterns with which you can modernize existing apps. Read on to use these techniques to help establish a practice for continuous modernization, to extend the life of existing apps, and to determine when it is necessary to rewrite from scratch.
Posted: 30 Oct 2017 | Published: 31 Dec 2016

Red Hat

Part the Clouds: Find the True Business Value
sponsored by Dell, Inc. and Intel®
WHITE PAPER: A company-wide journey to the cloud can be very complex and is accomplished in multiple stages, with many intermediate goals to meet. This white paper discusses how one provider offers the right hardware, software and services to smooth your transition and ensure an optimal cloud experience.
Posted: 21 Nov 2011 | Published: 21 Nov 2011

Dell, Inc. and Intel®

People and Processes: Keys to IT as a Service Success
sponsored by VMware, Inc.
WHITE PAPER: ITaaS has transformed how businesses operate, making them more efficient and smarter.  Learn the eight things you can do as a CIO to accelerate the benefits of ITaaS in your workplace.
Posted: 01 Aug 2013 | Published: 01 Aug 2013

VMware, Inc.

Pragmatic ITIL: Bridging the Gulf between Theory and Practice
sponsored by Nimsoft, Inc.
WHITE PAPER: While the consensus around the benefits of ITIL is virtually universal, ITIL initiatives run the gamut – both in terms of costs and benefits. Learn how your service management platform can play a huge role in the degree to which you realize the potential benefits of ITIL in your organization.
Posted: 04 Jan 2012 | Published: 04 Jan 2012

Nimsoft, Inc.

Questions to Ask Your Colocation Provider
sponsored by Colt Data Centre Services
WHITE PAPER: This white paper looks at some of the questions IT managers have asked when looking for a colocation provider and gives you insight into what questions will help you choose your own.
Posted: 02 Sep 2015 | Published: 02 Sep 2015

Colt Data Centre Services

Realizing integrated interconnected service chain
sponsored by IBM
WHITE PAPER: Access this resource to explore how multi-sourcing and the cloud are changing the role of IT, and how you can realize an integrated, dynamic service chain that benefits the whole enterprise.
Posted: 17 Jul 2013 | Published: 30 Jun 2012

IBM

Removing the Barriers to IT Governance: How On-Demand Software Changes the Game
sponsored by Innotas
WHITE PAPER: IT governance has a well-deserved reputation for being extremely complicated, expensive, and time-consuming. But today’s CEOs and governing boards expect accountability, strategic alignment, cost saving, and contributions to overall growth from IT departments, all of which can be facilitated by IT governance.
Posted: 03 Sep 2009 | Published: 01 Sep 2009

Innotas

Reshaping IT in a Consumer Driven Era
sponsored by CA Technologies.
WHITE PAPER: Mobile applications, smartphones, tablets, public cloud services, and social networking represent a new wave of technology adoption — one that significantly blurs the lines between business and personal domains. By unifying APM, IM, and SOM technologies, a successful service assurance implementation can focus an IT staff on business services.
Posted: 20 Jan 2012 | Published: 01 Oct 2011

CA Technologies.

Rethinking People Costs in Enterprise IT
sponsored by Rackspace
WHITE PAPER: This white paper explores how to assess your IT people spend and position IT as a central driver of business growth.
Posted: 15 Oct 2014 | Published: 12 Aug 2014

Rackspace

SaaS Takes Center Stage in 2014
sponsored by IBM
WHITE PAPER: Learn how subscription-based business applications are expected to make an even bigger impact in 2014 and beyond in this informative infographic.
Posted: 02 Oct 2014 | Published: 29 Jul 2013

IBM

SaaS-based Service Management: Tailor to the Business with Ease
sponsored by Nimsoft, Inc.
WHITE PAPER: Learn how SaaS-based service management can help you eliminate the cost and distraction of platform maintenance, minimize upgrade costs and disruptions, tailor to the business without complex coding, and more.
Posted: 04 Jan 2012 | Published: 04 Jan 2012

Nimsoft, Inc.

Samsung SDS automates data center operations
sponsored by Hewlett Packard Enterprise
WHITE PAPER: To achieve high-quality while maintaining, low-cost operations, many organisations are starting to automate their data centre processes. This case study explains how one company decided on a standardisation approach and realised their system management and automation goals, including enhanced productivity, reduced costs, and more.
Posted: 20 Dec 2011 | Published: 14 Dec 2011

Hewlett Packard Enterprise

SAP Implementation and Operation in Integrated Environments
sponsored by VMware, Inc.
WHITE PAPER: Access this detailed technical brief to learn how creating a dynamic infrastructure can advance business performance and reduce operational efforts.
Posted: 31 Oct 2011 | Published: 31 Oct 2011

VMware, Inc.

Seeing the Big Picture: A Corporate Guide to Better Decisions through IT
sponsored by SAP America, Inc.
WHITE PAPER: Executives at small and midsize companies are making critical business decisions every day based on the information available to them. This information can come from a variety of sources: opinions from peers and colleagues; a personal sense of intuition or business judgment; or data derived internally or externally to the organisation.
Posted: 28 Sep 2009 | Published: 28 Sep 2009

SAP America, Inc.

Selling Solutions: How to Use the Pain Chain to Sell Technical Solutions
sponsored by ConnectWise
WHITE PAPER: This resource explores selling solutions for IT service providers. Learn about what a Pain Chain is, how it works, and how to use it as a successful sales strategy. When used correctly, the Pain Chain becomes a useful tool that can help strengthen your relationship with your clients.
Posted: 03 Jan 2012 | Published: 03 Jan 2012

ConnectWise

Serena Service Manager
sponsored by SERENA Software, Inc.
WHITE PAPER: This white paper gives an overview of the IT service management (ITSM) market and provides criteria for for successful vendor assessment and product implementation.
Posted: 10 Aug 2011 | Published: 31 Jul 2011

SERENA Software, Inc.

Service Catalog and the CMDB: Partner in Improving IT Service Quality and Controlling Costs
sponsored by Enterprise Management Associates (EMA)
WHITE PAPER: In this informative research report, noted ITSM expert Hank Marquis discusses the benefits of considering the Service Catalog and the CMDB as partners that work together to improve IT service quality, control IT costs, and align IT with the..
Posted: 09 Aug 2007 | Published: 01 May 2007

Enterprise Management Associates (EMA)

Service Desk Management: 5 Tips to Increase the Efficiency of Your Service Team
sponsored by ConnectWise
WHITE PAPER: In this white paper, explore 5 tips you can implement before your service desk ticketing gets too bogged down, including: evaluate your dispatch strategy, keep resources billable, and 3 more. Additionally, explore the benefits of the cloud and services automation when it comes to leveraging these tips.
Posted: 20 Jan 2016 | Published: 20 Jan 2016

ConnectWise

Service-Oriented Configuration Management
sponsored by Pangea Systems
WHITE PAPER: This whitepaper details the core functionality and key benefits of service-oriented configuration management and offers up a four-step approach for implementation.
Posted: 26 Jun 2014 | Published: 10 Jun 2010

Pangea Systems

Showing the Value of Your Services and Becoming a Trusted Advisor
sponsored by Solarwinds MSP
WHITE PAPER: This informative guide explores 7 key tips for MSP success and how you can provide top-tier services.
Posted: 25 Apr 2014 | Published: 25 Apr 2014

Solarwinds MSP
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