Companies White Papers

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Choosing the Perfect Customer Support App
sponsored by Desk.com (A Salesforce Company)
WHITE PAPER: This guide counts down four easy steps to help you cut through the market for customer support applications and identify the tool that meets your business needs.
Posted: 05 Mar 2014 | Published: 05 Mar 2014

Desk.com (A Salesforce Company)

Cloud Computing: Resiliency is the Key to Success
sponsored by SunGard Availability Services
WHITE PAPER: Access this paper to learn about the key advantages cloud can offer, the many types of cloud deployment options and the main challenges organizations face when implementing cloud today. In addition, get recommendations for moving forward with your cloud strategy, including how to choose a trustworthy provider.
Posted: 18 Jan 2012 | Published: 18 Jan 2012

SunGard Availability Services

Understanding the Vendor Neutral Archive: How to Approach a VNA for Immediate and Longer-Term Benefit
sponsored by BridgeHead Software
WHITE PAPER: This white paper explains the basics behind vendor neutral archives (VNAs). Click through to uncover the short- and long-term benefits, as well as get information of what to consider before making the investment.
Posted: 10 Apr 2014 | Published: 28 Feb 2013

BridgeHead Software

Ten Critical Success Factors for CRM: Lessons Learned from Successful Implementations
sponsored by Oracle Corporation
WHITE PAPER: Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system.
Posted: 16 Jan 2007 | Published: 01 Aug 2006

Oracle Corporation

Creating a Secure Private Network for Cloud Computing
sponsored by MegaPath Inc.
WHITE PAPER: This essential resource highlights key criteria to consider when evaluating managed network service providers for the private cloud. Discover how a MPLS-enabled, all-optical network provider can help you meet performance-sensitive application needs and SLAs.
Posted: 23 May 2012 | Published: 22 May 2012

MegaPath Inc.

Magic Quadrant for Data Warehouse Database Management Systems (Gartner)
sponsored by Teradata
WHITE PAPER: The data warehouse DBMS market is undergoing a transformation, including many acquisitions, as vendors adapt data warehouses to support the modern business intelligence and analytic workload requirements of users. This document compares 16 vendors, including IBM & Netezza, to help customers find the right one for their needs.
Posted: 11 Apr 2011 | Published: 11 Apr 2011

Teradata

Migrating to Windows 7: How to Select a Provider for PC Online Backup and Recovery
sponsored by Iron Mountain
WHITE PAPER: In addition to implementing strategic initiatives, IT has the basic function of keeping workers productive. With many enterprises migrating to Microsoft Windows 7, it is important to consider a backup provider that supports Microsoft’s latest platform. Read this white paper to learn more.
Posted: 26 Jan 2011 | Published: 26 Jan 2011

Iron Mountain

Magic Quadrant for Mobile Data Protection
sponsored by Sophos
WHITE PAPER: This Magic Quadrant is a snapshot of the overall market that ranks vendors against each other, according to competitive criteria. Vendors in any quadrant, as well as those not ranked on the Magic Quadrant, may be appropriate for your enterprise's needs and budget.
Posted: 14 Apr 2011 | Published: 13 Apr 2011

Sophos

Vendor Landscape: Video Conferencing
sponsored by Avaya
WHITE PAPER: This resource takes an in-depth look at the videoconferencing (VC) vendor marketplace, as well as must-have VC capabilities and features. Also inside, find a side-by-side comparison of VC vendor strengths and weaknesses.
Posted: 12 Aug 2013 | Published: 12 Aug 2013

Avaya

Looking under the hood: Answers to top questions CIOs ask cloud-based HR vendors
sponsored by SAP
WHITE PAPER: Not every HR cloud application is made equal, but how can you identify the right software-as-a-service (SaaS) HR strategy? This resource counts down seven questions that savvy CIOs and business leaders need to ask HR SaaS application vendors in order to find success.
Posted: 14 Aug 2013 | Published: 14 Aug 2013

SAP