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This guide counts down four easy steps to help you cut through the market for customer support applications and identify the tool that meets your business needs.
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Access this paper to learn about the key advantages cloud can offer, the many types of cloud deployment options and the main challenges organizations face when implementing cloud today. In addition, get recommendations for moving forward with your cloud strategy, including how to choose a trustworthy provider.
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This white paper explains the basics behind vendor neutral archives (VNAs). Click through to uncover the short- and long-term benefits, as well as get information of what to consider before making the investment.
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Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system.
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This essential resource highlights key criteria to consider when evaluating managed network service providers for the private cloud. Discover how a MPLS-enabled, all-optical network provider can help you meet performance-sensitive application needs and SLAs.
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The data warehouse DBMS market is undergoing a transformation, including many acquisitions, as vendors adapt data warehouses to support the modern business intelligence and analytic workload requirements of users. This document compares 16 vendors, including IBM & Netezza, to help customers find the right one for their needs.
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In addition to implementing strategic initiatives, IT has the basic function of keeping workers productive. With many enterprises migrating to Microsoft Windows 7, it is important to consider a backup provider that supports Microsoft’s latest platform. Read this white paper to learn more.
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This Magic Quadrant is a snapshot of the overall market that ranks vendors against each other, according to competitive criteria. Vendors in any quadrant, as well as those not ranked on the Magic Quadrant, may be appropriate for your enterprise's needs and budget.
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This resource takes an in-depth look at the videoconferencing (VC) vendor marketplace, as well as must-have VC capabilities and features. Also inside, find a side-by-side comparison of VC vendor strengths and weaknesses.
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Not every HR cloud application is made equal, but how can you identify the right software-as-a-service (SaaS) HR strategy? This resource counts down seven questions that savvy CIOs and business leaders need to ask HR SaaS application vendors in order to find success.