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College Programs White Papers (View All Report Types)
 
The State of Customer Success
sponsored by LogMeIn Rescue
WHITE PAPER: Customer success is spreading rapidly across the tech industry. No one has been able to perfect it yet, but many have taken the right first steps. Access this white paper to learn about top industry trends affecting customer success, top challenges and capabilities, and more.
Posted: 09 Jan 2017 | Published: 12 Apr 2016

LogMeIn Rescue

Using SIPOC to Define ITILĀ® Processes
sponsored by Global Knowledge
WHITE PAPER: This white paper describes a technique for defining processes called SIPOC (Suppliers, Inputs, Process, Outputs, and Customers). SIPOC provides a structured way to define the key elements of any process. SIPOC can be used as a means of defining any of the service management processes presented in ITILĀ® best practices.
Posted: 30 Jun 2015 | Published: 30 Jun 2015

Global Knowledge

Achieving a Next-Gen Business Strategy in the Cloud
sponsored by Infor
WHITE PAPER: This resource discusses deploying a ready-to-run ERP cloud platform. With such a deployment you can achieve streamlined management of, and deep visibility into, every aspect of your business.
Posted: 07 Sep 2016 | Published: 30 Jan 2015

Infor

How the Convergence of Cloud, Big Data, Mobile, and Social Forces Impacts Global Business
sponsored by IBM
WHITE PAPER: This white paper details the results of a survey of IT professionals from around the world regarding the business impact of cloud, big data, mobile, and social forces.
Posted: 16 Jun 2014 | Published: 13 May 2014

IBM

Optimize Spans and Layers to Increase HR Organizational Efficiency
sponsored by MacroMicro
WHITE PAPER: One major challenge CHROs and HR departments face is how to manage spans of control and management layers. Explore the optimal span of control for an organization in order to gain better organizational productivity and discover a strategy designed to facilitate spans and layers analysis and the workforce analytics.
Posted: 15 Jul 2016 | Published: 30 Jun 2016

MacroMicro

How to Use KPIs to Evaluate and Reward Performance
sponsored by IBM
WHITE PAPER: This white paper identifies 6 guidelines for implementing a better way to reward employee performance using KPIs.
Posted: 20 Jul 2016 | Published: 31 Mar 2010

IBM

Best Practices: Eight recommendations for turning engagement measurement into results
sponsored by SuccessFactors
WHITE PAPER: This white paper provides eight recommendations to help you turn employee engagement measurement into business results.
Posted: 28 Feb 2014 | Published: 28 Feb 2014

SuccessFactors

An Assessment Breakthrough That Will Change The Way You Think About Your Workforce
sponsored by IBM
WHITE PAPER: Access this white paper for an assessment breakthrough that will change the way you think about your workforce. Learn about a unique approach to defining workforce culture that reveals your organization's internal values, strengths, and weaknesses.
Posted: 03 Mar 2015 | Published: 31 Jan 2015

IBM

Data Monetization Strategies: Make and Save Money With Data and Analytics
sponsored by Information Builders
WHITE PAPER: Are you sitting on your data with no plan? Do you know how to capitalize on information you already have? This whitepaper dives into the world of profiting from data. Access now to discover 4 essential steps to getting started, as well as challenges to overcome and a discussion on the importance of data integrity.
Posted: 26 Oct 2015 | Published: 26 Oct 2015

Information Builders

How To Foster Greater Collaboration and Support Enterprise Objectives Through Business Networks
sponsored by Basware
WHITE PAPER: 40% of B2B activity in the US, and 20% world-wide, is done electronically through business networks. Access this white paper to learn what business networks are capable of, and discover how to create circles of improved collaboration and support enterprise objectives.
Posted: 15 Nov 2016 | Published: 15 Nov 2016

Basware
 
 
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