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Clear Box Testing White Papers (View All Report Types)
Forrester: The Myth of White Box Network Switches
sponsored by Cisco Systems, Inc.
WHITE PAPER: Vendors are making dramatic claims about white box switches. Find out what Forrester says the truth is on the subject.
Posted: 24 Jul 2015 | Published: 24 Jul 2015

Cisco Systems, Inc.

Optimizing Application Monitoring
sponsored by GroundWork, Inc.
WHITE PAPER: After studying dozens of designs for application monitoring, it has been found that the optimal solution is often achieved through simple synthetic transaction monitors.
Posted: 07 Mar 2008 | Published: 01 Jan 2006

GroundWork, Inc.

The CIO Mandate: Engaging Customers with Business Technology
sponsored by NetSuite
WHITE PAPER: In this Forrester report, learn how technology-fueled, customer disruption continues to accelerate the pace of business, and what you can do to get IT up to speed. Three different yet parallel modes of engaging customers are outlined, as well as five customer engagement core concepts that will help your business succeed.
Posted: 01 Nov 2015 | Published: 18 Mar 2015


Proactively Support Your IT Needs with a Technical Support Service Provider
sponsored by IBM
WHITE PAPER: This white paper discusses the important qualities a technical support provider should have, including flexibility, responsiveness, consistency, and more. Read on to see how choosing a technical support provider that focuses on quality and adding value to your organization will enhance your IT infrastructure and help you mitigate business risks.
Posted: 10 Nov 2015 | Published: 31 Jul 2012


Compete Big by Achieving Business Outcomes with Improved IT Infrastructure
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Access this white paper to find out how eight different companies drove significant business benefits by deploying converged infrastructure technologies.
Posted: 04 Nov 2015 | Published: 27 Feb 2015

Hewlett Packard Enterprise

Service Delivery Refresh Delivers High ROI, Efficiency
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This case study explores how a leading telecom provider in Ireland restructured their reactive IT service management (ITSM) framework to one that is proactive. Learn how this new automated service delivery model achieved significant savings, better customer service ratings, and more.
Posted: 18 Nov 2015 | Published: 31 Dec 2013

Hewlett-Packard Enterprise

Leverage Mobile Video Streaming to Deliver Support Personnel
sponsored by Citrix GoToAssit SeeIt
WHITE PAPER: In this white paper, you will learn how to leverage the video capabilities present in mobile devices to deliver customer services and deploy support personnel faster than ever before. Access this paper to deliver less downtime, faster time-to-issue resolution, and reduced service and support costs.
Posted: 24 Nov 2015 | Published: 31 Jul 2015

Citrix GoToAssit SeeIt

Camera Streaming Takes the "Hard" Out of Remote Hardware Support
sponsored by Citrix GoToAssit SeeIt
WHITE PAPER: In this white paper, you will learn how to expand your support reach using live camera streaming. Read on to get an exclusive look at 5 mobile streaming use cases and open up opportunities for improved customer service and new lines of business.
Posted: 24 Nov 2015 | Published: 24 Nov 2015

Citrix GoToAssit SeeIt

Manage and Protect your Business with SaaS-Based Server Security
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This brief outlines how to integrate your server and security strategies. Discover how the right combination can bring you enhanced productivity, collaboration, and security.
Posted: 16 Nov 2015 | Published: 29 Nov 2013

Hewlett Packard Enterprise

How to Optimize Sourcing for Hybrid IT
sponsored by IBM
WHITE PAPER: This research report delves into how and why multiple-source, hybrid IT is developing and accelerating, and explores how you can manage it for best business and IT results.
Posted: 06 Nov 2015 | Published: 06 Nov 2015

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