Chapter 11 White Papers

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Using Case Management to Empower Employees and transform Customer Service
sponsored by Kofax, Inc.
WHITE PAPER: This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience.
Posted: 24 Aug 2012 | Published: 24 Aug 2012

Kofax, Inc.

Smarter Products - The Building Blocks for a Smarter Planet
sponsored by IBM
WHITE PAPER: IBM offers the first integrated software platform dedicated to the delivery of smarter products, with our portfolio of software, hardware and services, IBM can help companies create and manage smarter products for a smarter planet. Read on to learn more.
Posted: 06 Oct 2009 | Published: 01 May 2009

IBM

Virtual and Superior: How to Build Teams that Get Things Done
sponsored by Citrix
WHITE PAPER: This white paper highlights tips and best practices for CIOs looking for more effective ways to cut risk and create value in virtual environments through better teamwork.
Posted: 12 Sep 2012 | Published: 12 Sep 2012

Citrix

 The Social Business - Advent of a new age
sponsored by IBM
WHITE PAPER: This white paper discusses the ins and outs of social businesses, uncovering what it means, the value it brings, and what you should expect for the future.
Posted: 23 Jun 2011 | Published: 22 Jun 2011

IBM

Building an ESB without Limits
sponsored by IBM Software Group
WHITE PAPER: This white paper dives deeper into the area, to answer why you need one in an SOA, and what the ESB will do for you.
Posted: 05 Dec 2007 | Published: 01 May 2007

IBM Software Group

Achieving Value in Healthcare Through Efficiency and Effectiveness
sponsored by DellEMC and Intel®
WHITE PAPER: this white paper demonstrates how, by reforming health care delivery, implementing appropriate technology, and reshaping the medical establishment which supports efficiency and effectiveness, America can provide the best value in health care services for its citizens.
Posted: 20 Jun 2012 | Published: 20 Jun 2012

DellEMC and Intel®

Cost Basis Basics: Preparing for the New Reporting Requirement
sponsored by Advent Software, Inc
WHITE PAPER: January 1, 2011 may have seemed very far away when the Emergency Economic Stabilization Act was signed into law in October 2008. As the date gets closer, however, many investment managers are still looking for guidance on the bill’s cost basis reporting provision—the first phase of which kicks in on that date. Read this paper to find out more.
Posted: 10 Jun 2010 | Published: 10 Jun 2010

Advent Software, Inc

Cloudonomics: The Economics of Cloud Computing
sponsored by Rackspace Hosting
WHITE PAPER: In this paper we detail these four mechanisms and introduce several case studies and examples to show the increased economic value that Cloud Computing brings to an organization.
Posted: 11 Feb 2011 | Published: 11 Feb 2011

Rackspace Hosting

Oracle Accelerate - Not Just Smart but Timely
sponsored by Oracle Corporation
WHITE PAPER: This paper gives you an overview of how Ovum has helped penetrate the upper-midmarket. Even when the slowing growth of the market hasn't.
Posted: 24 Sep 2009 | Published: 01 Mar 2009

Oracle Corporation

Using ICD-10 Codes and Electronic Health Records to Achieve Value
sponsored by DellEMC and Intel®
WHITE PAPER: This white paper demonstrates how adopting ICD-10 and EHRs can provide information that would be useful to streamlining administrative burdens that plague both health plans and providers.
Posted: 20 Jun 2012 | Published: 20 Jun 2012

DellEMC and Intel®