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Change and Configuration Management

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Change and Configuration ManagementWhite Papers (View All Report Types)
 
Avoid the Pitfalls of SLA Management: A Lesson for SaaS Providers
sponsored by Tenzing Managed IT Services
WHITE PAPER: Service Level Agreement (SLA)  management is a challenging part of delivering business services over the internet. Read this whitepaper to learn the importance of proper SLA management practices, and how the success of a SaaS company depends on it.
Posted: 28 Jun 2010 | Published: 28 Jun 2010

Tenzing Managed IT Services

Why Business Rules?: A Case for Business Users of Information Technology
sponsored by IBM
WHITE PAPER: This whitepaper explains how business people are allowed to directly define how their business rules are being executed with a BRMS; and, perhaps more important, how it facilitates change in an easy, safe and reliable manner.
Posted: 07 Jul 2011 | Published: 01 Sep 2009

IBM

Understanding ITIL® Service Portfolio Management: An Approach For Implementing Effective Service Lifecycle Management
sponsored by BMC Software, Inc.
WHITE PAPER: IT executives and their teams need a comprehensive and accurate view of IT services. A service catalog includes all relevant details about your services, including which service level agreements (SLAs) are associated with it, who is able to request it, how much it costs, and how to fulfill it. This paper describes the IT Infrastructure...
Posted: 17 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

Tools for Team Development: Why Vendors are Finally Getting it Right
sponsored by Microsoft
WHITE PAPER: This is an important moment in the evolution of development tools and they have more to offer than they did ten years ago. This analyst white paper reviews today's software development tools and how they are now able to help optimize the end-to-end development process.
Posted: 04 Mar 2009 | Published: 01 Dec 2008

Microsoft

Network Configuration & Change Management for Dummies
sponsored by EMC
WHITE PAPER: This easy-to-read guide details what’s going on with network configuration and change management (NCCM), and why efficient and effective handling of related processes is so important to The IT organization and end users—in enterprises, large-scale organizations, and even service providers.
Posted: 16 Jun 2011 | Published: 16 Jun 2011

EMC

Manage the transition to cloud and focus on the business
sponsored by Fujitsu America, Inc.
WHITE PAPER: The switch to cloud computing is not as simple as it seems and must be handled carefully in order to minimize disruptions to normal business processes. Access this exclusive resource to learn how to engineer a smooth transition to the cloud and integrate with traditional IT systems.
Posted: 07 Nov 2011 | Published: 04 Nov 2011

Fujitsu America, Inc.

Solutions for Small to Medium Data Centers
sponsored by APC by Schneider Electric
WHITE PAPER: APC® by Schneider Electric enables you to adapt your data center to the changing needs of a business. With the same InfraStruXure® HD-Ready architecture, you can start out with a low-density data center, and later scale up to high density as needed without picking up the phone to call for more capacity, engineering or quotes.
Posted: 23 Oct 2009 | Published: 23 Oct 2009

APC by Schneider Electric

Managing Change Effectively with ERP: The Impact On 5 Key Business Functions
sponsored by Infor
WHITE PAPER: This white paper examines the impact of using disparate systems versus an integrated ERP system on your manufacturing operations. The detailed charts on the following pages provide insight into how the inefficiencies associated with change management today can be easily and cost-effectively eliminated.
Posted: 04 Dec 2009 | Published: 03 Dec 2009

Infor

Accelerating Return on Investment through B2B Outsourcing
sponsored by Crossgate
WHITE PAPER: In the past, companies relied on software, developers, and consultants to adapt internal technology to fit their business. By outsourcing B2B to integrate suppliers and operations, companies can reduce ongoing infrastructure costs, reduce the amount of staff required to perform daily tasks, and most importantly, create organizational agility.
Posted: 18 Feb 2010 | Published: 18 Feb 2010

Crossgate

The New Face of IT Service Management: Aligning Business, Development and Operations Teams for Strategic Advantage
sponsored by IBM
WHITE PAPER: This research shows that a lack of trust in IT's ability to deliver business value is one of the biggest hurdles that enterprises face in bringing IT and business closer together.
Posted: 13 Feb 2009 | Published: 13 Feb 2009

IBM
 
 
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