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DEFINITION: A service that allows billing of calls to telephone-company issued cards or accounts.
Calling Card ServicesWhite Papers (View All Report Types)
101 - 125 of 266 Matches Previous Page  | Next Page
Gartner: The role of the IT department in mergers and acquisitions
sponsored by ComputerWeekly.com
WHITE PAPER: Mergers and acquisitions (M&As) are among the biggest challenges for enterprises and their IT organisations to navigate. Conventional leadership and management techniques often are not enough.
Posted: 24 Oct 2011 | Published: 13 Jul 2010

ComputerWeekly.com

Get Certified - Avaya Communication Manager
sponsored by Global Knowledge
WHITE PAPER: The Avaya Professional Credential Program is designed to make sure that individuals have the knowledge and skills to successfully sell, design, implement (install), and maintain Avaya products.
Posted: 08 May 2013 | Published: 08 May 2013

Global Knowledge

Getting Started with Cisco Unified Communications Technologies
sponsored by Global Knowledge
WHITE PAPER: The shift from traditional telephony to Unified Communications (or VoIP) requires an understanding of "old world" technologies – and how they relate to "new world" technologies – to ensure success. View now to learn more!
Posted: 07 May 2013 | Published: 10 Apr 2013

Global Knowledge

Global sourcing trends 2011
sponsored by ComputerWeekly.com
WHITE PAPER: At the beginning of each year, we survey Morrison & Foerster’s Global Sourcing Group lawyers in Asia, Europe, and the United States regarding the current state of the world’s outsourcing market and emerging trends likely to shape that market over the next twelve months.
Posted: 24 Oct 2011 | Published: 26 Jan 2011

ComputerWeekly.com

How Can You Meet Business Demands Quickly, with Agility and Flexibility?
sponsored by Red Hat
WHITE PAPER: This whitepaper explains how Red Hat Enterprise Linux can help you leverage the same advanced environment and open source solutions applied by today's most innovative IT organizations, such as Amazon and Facebook, and transition to an infrastructure that is open and flexible.
Posted: 09 Oct 2014 | Published: 09 Oct 2014

Red Hat

How to Align Your Data Center's Physical Infrastructure with ITIL and ITSM
sponsored by nlyte Software
WHITE PAPER: The purpose of this whitepaper is to demonstrate how the alignment of DCIM and ITIL enhances data center operations, and ultimately the IT services provided to businesses.
Posted: 12 Aug 2014 | Published: 15 Jul 2014

nlyte Software

How to Avoid 4 Growth-Defying IT Dilemmas
sponsored by ServiceNow
WHITE PAPER: This whitepaper covers how IT can deliver the services your organization needs to grow without draining more resources and money.
Posted: 29 Apr 2013 | Published: 29 Apr 2013

ServiceNow

How to Deal With a Perfect Storm of Disruption in the Managed Services Business
sponsored by N-able Technologies
WHITE PAPER: This guide explores some practical strategies for adapting your services to the rapid IT changes your customers are facing and how you can continue to provider top-notch services.
Posted: 28 Feb 2014 | Published: 31 May 2013

N-able Technologies

How to Meet the Growing Demands on IT - 4 Steps along the Path
sponsored by Rackspace
WHITE PAPER: This whitepaper details a four step process you must take in order for IT to stay ahead of your growing demands.
Posted: 18 Jun 2014 | Published: 18 Jun 2014

Rackspace

HP Propel, a Solution to Transform IT into a Multi-Supplier Service Broker
sponsored by Hewlett-Packard Company
WHITE PAPER: This exclusive whitepaper covers what IT must do to stay relevant in the age of modern technologies.
Posted: 29 Aug 2014 | Published: 29 Aug 2014

Hewlett-Packard Company

Hybrid IT: The Best of All Worlds
sponsored by CenturyLink Technology Solutions
WHITE PAPER: Download "Best of All Worlds" now and fast-forward your business' agility with a hybrid IT solution.
Posted: 30 May 2014 | Published: 30 May 2014

CenturyLink Technology Solutions

IDC Vendor Analysis - Worldwide Service Desk Management Software
sponsored by ServiceNow
WHITE PAPER: This whitepaper from IDC provides an evaluates the capability of service desk management solutions in facilitating the efficient and effective delivery of IT service and support across a wide range of systems, infrastructures, and device types including those residing on-premises as well as in the cloud.
Posted: 17 Sep 2014 | Published: 17 Sep 2014

ServiceNow

Generating New Revenue Streams and Increasing Network Security: Dynamic Application Awareness and Intrusion Prevention System
sponsored by Juniper Networks, Inc.
WHITE PAPER: This paper examines ways in which dynamic application awareness and intrusion prevention system (IPS) software solutions enable service providers to increase revenue while expanding service flexibility, richness, and reach. The paper then describes the technologies behind these advanced solutions. Read on to learn more.
Posted: 10 Feb 2010 | Published: 10 Dec 2009

Juniper Networks, Inc.

Grow Your Business : HP AllianceOne Partner Program
sponsored by Hewlett-Packard Company
WHITE PAPER: This resource details a partnership program specifically designed for resellers and service providers that offers an integrated set of technical, marketing, sales and collaboration services to help you grow your business and better meet today's customer needs.
Posted: 28 Jun 2013 | Published: 28 Jun 2013

Hewlett-Packard Company

Guidelines for Effective 3rd Party Management on Complex Integration and IP Transformation Programs
sponsored by Alcatel-Lucent
WHITE PAPER: This paper outlines the challenges of introducing next generation technology and defines the roles and responsibilities of a prime integrator. The critical elements of 3rd party engagement and management are also defined.
Posted: 09 Jun 2009 | Published: 09 Jun 2009

Alcatel-Lucent

Hardware Neutral Imaging with ImageX: The Ghost Killer
sponsored by Global Knowledge
WHITE PAPER: Learn how ImageX can help facilitate successful image management and lower the total cost of ownership of your Vista implementation.
Posted: 14 Mar 2007 | Published: 01 Mar 2007

Global Knowledge

Helping Enterprises Succeed: Responsible Corporate Strategy and Intelligent Business Insights
sponsored by SAP America, Inc.
WHITE PAPER: This Executive Insights paper describes how the combination of EPM and GRC solutions is now more critical than ever for business success. This document also discusses how EPM and GRC must be linked to business intelligence tools and supported by comprehensive services to ensure that the data generated is used appropriately.
Posted: 20 Sep 2010 | Published: 20 Sep 2010

SAP America, Inc.

How to Address Your Top Tech Problems
sponsored by AT&T Corp
WHITE PAPER: For companies without full-time IT staff, affordable tech support is especially important. Subscription services like AT&T Tech Support 360SM can be a great solution for wireless network configuration, e-mail, office application and computer performance problems, mobile device setup, virus removal and other troublesome support issues.
Posted: 04 Aug 2010 | Published: 04 Aug 2010

AT&T Corp

HP's Universal CMDB: A Balanced Approach to Unifying IT Operations, Service Desks, and Business Objectives
sponsored by Hewlett-Packard Company
WHITE PAPER: In this white paper, read about the evolution of Configuration Management Database (CMDB) adoption in the market, CMDB solution integration and the overall architecture requirements for CMDB.
Posted: 24 Aug 2007 | Published: 01 Jan 2007

Hewlett-Packard Company

Hybrid Energy: What to consider when tapping into alternative energy at the cell site
sponsored by Emerson Network Power
WHITE PAPER: This whitepaper details the value of hybrid energy sources in making your organization more energy efficient.
Posted: 22 Nov 2013 | Published: 23 Nov 2012

Emerson Network Power

IBM Service Management for the Intelligent Utility Network
sponsored by IBM
WHITE PAPER: The current utilities environment requires companies to decrease costs while increasing the ability to control utility assets. One key challenge is how to take advantage of new technologies to better manage the delivery of service to customers today and into the future. IBM Service Management for the IUN provides a blueprint for getting started.
Posted: 06 Dec 2010 | Published: 06 Dec 2010

IBM

IBM Service Management: Driving growth for Managed ICT Service Providers
sponsored by IBM
WHITE PAPER: Integrated Service Management offerings from IBM are designed to help managed service providers (MSPs) accelerate growth by supporting cost reduction programs, service delivery excellence, and the enablement of new and innovative business models such as cloud-based services.
Posted: 03 Oct 2011 | Published: 03 Oct 2011

IBM

IBM Tivoli Service Request Manager White Paper
sponsored by IBM
WHITE PAPER: This IBM white paper will show you how you can help your organization manage incidents and problems, restore critical services, and minimize service desk calls in this white paper.
Posted: 22 Oct 2010 | Published: 15 Jan 2010

IBM

Identify and Leverage Your Existing Service Life Cycles
sponsored by IBM
WHITE PAPER: This executive brief will illustrate the progression of service management since the 1990s, illuminate the hidden service life cycles and discuss how, once they are visible, we can start to make them work — to improve services and better align IT with business objectives.
Posted: 22 Jul 2010 | Published: 22 Jul 2010

IBM

Impact of Cloud on IT Consumption Models: Top 10 Insights
sponsored by Cisco Systems, Inc.
WHITE PAPER: This whitepaper reviews the conclusions from a survey of IT leaders around the world.
Posted: 08 Nov 2013 | Published: 08 Nov 2013

Cisco Systems, Inc.
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