Cable Telephony Services

WHITE PAPER: An intriguing triple-play is emerging - the combination of video communications, managed services and unified communications - to create a new approach to inter- and intra-company collaboration and operational excellence.

Posted: 12 Nov 2009 | Published: 12 Nov 2009

WHITE PAPER: Skype usage is continuing to gain ground in enterprises with over 250 million downloads worldwide. Management therefore needs to decide whether the benefits overcome the drawbacks and set appropriate policies within the organization. Read this paper for more details.

Posted: 14 May 2009 | Published: 14 May 2009

WHITE PAPER: This Wainhouse Research application brief explores the costs of audio conferencing – specifically whether organizations consider cost to be a problem and what they're doing to control it.

Posted: 10 Sep 2009 | Published: 10 Sep 2009

WHITE PAPER: Frequently, organizations that operate contact centers are faced with the challenge of working with inadequate telephony equipment. Frustrations range from having to get a few more years out of telephone equipment to having disparate systems. Read this white paper to learn about how contact centers can resolve these telecommunications complexities.

Posted: 03 Dec 2009 | Published: 03 Dec 2009

WHITE PAPER: In an effort to drive profitability and rein in costs, businesses are continually seeking to improve operational capabilities. Primary to this objective are today’s burgeoning network infrastructures which are continually being asked to do more.

Posted: 08 Sep 2009 | Published: 08 Sep 2009