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CKOs

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ALSO CALLED: CKO, Knowledge Officers, Chief Knowledge Officers
DEFINITION: Chief Knowledge Officer (CKO) is a corporate title for the person responsible for overseeing knowledge management within an organization. The CKO position is related to, but broader than, the CIO position. The CKO's job is to ensure that the company profits from the effective use of knowledge resources. Investments in knowledge may include employees, processes and intellectual property; a CKO can  … 
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CKOsWhite Papers (View All Report Types)
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15 Most Popular IT and Business Certifications for 2014
sponsored by Global Knowledge
WHITE PAPER: This report reviews the 15 most popular certifications according to our more than 12,000 North American respondents to our annual IT Skills and Salary Survey. For each certification, you'll find a brief description, the average salary, and some insight into why it is popular.
Posted: 30 Apr 2014 | Published: 30 Apr 2014

Global Knowledge

2014 Workplace Trends and Salary Guide
sponsored by Randstad
WHITE PAPER: Access this guide to get a look at the current state of business. You'll learn about the most challenging issues facing businesses today and get insight into how to handle them. You'll also explore salary trends specific to IT positions for geographic markets across the United States.
Posted: 30 Sep 2014 | Published: 30 Sep 2014

Randstad

A Better Way to Manage Desktops: HP Workplace Management Services
sponsored by Hewlett-Packard Limited
WHITE PAPER: Enterprises need to give employees a full, flexible and configurable managed desktop environment to meet diverse business requirements and user productivity needs. Find out how HP can help.
Posted: 02 Sep 2014 | Published: 29 Aug 2014

Hewlett-Packard Limited

Beyond Work-Life Balance
sponsored by Hewlett-Packard Limited
WHITE PAPER: This white paper takes an uncommon look at how – thanks to mobile and cloud technologies – the world of work is changing and why. Specifically, it focuses on ways IT leaders can be proactive about building a work environment that's ready for the future.
Posted: 12 Nov 2012 | Published: 12 Nov 2012

Hewlett-Packard Limited

CW+ XpertHR: Computer staff salary survey
sponsored by ComputerWeekly.com
WHITE PAPER: Although pay levels are unlikely ever again torise as fast as they did at the end of the 1990s when fears about the “millennium bug” stoked thefires of an already over-heated job market – or to fall as fast as they did when the bug failed to bite– employers are acutely aware of the need to keep a close eye on short- and long-term pay trends.
Posted: 24 Oct 2011 | Published: 13 Jul 2010

ComputerWeekly.com

CW+: MWD Strategic Insight: Understanding your requirements: online communities and team workspaces
sponsored by ComputerWeekly.com
WHITE PAPER: An increasing number of organisations are considering how online communities and team workspaces can help them be more collaborative both internally and externally with customers and partners. If you’re thinking about, or have already started developing a strategy for an online community.
Posted: 21 Oct 2011 | Published: 01 Sep 2010

ComputerWeekly.com

How to tie learning to business impact
sponsored by ComputerWeekly.com
WHITE PAPER: Many organisations implement “learning engagements,” or training programmes, to increase employee satisfaction, realise better team performance, and improve communication.
Posted: 21 Oct 2011 | Published: 09 Dec 2010

ComputerWeekly.com

IDC Vendor Analysis - Worldwide Service Desk Management Software
sponsored by ServiceNow
WHITE PAPER: This whitepaper from IDC provides an evaluates the capability of service desk management solutions in facilitating the efficient and effective delivery of IT service and support across a wide range of systems, infrastructures, and device types including those residing on-premises as well as in the cloud.
Posted: 17 Sep 2014 | Published: 17 Sep 2014

ServiceNow

Improving Collaboration and Trimming Infrastructure Costs in a Hybrid Environment
sponsored by IBM
WHITE PAPER: This white paper describes how IBM SmartCloud services helped Brunswick Corporation, an employer of 16,000 worldwide, to cost-effectively support a variety of mobile devices, and also enabled them to move email, meeting, and other capabilities to the cloud while keeping other applications in-house.
Posted: 30 Sep 2014 | Published: 29 Nov 2013

IBM

IT jobswatch – trends in media IT recruitment
sponsored by ComputerWeekly.com
WHITE PAPER: This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of 2010 the IT jobs market for permanent staff being recruited by media organisations is up by 1.8%. This is the sixth consecutive quarter that has seen higher demand.
Posted: 20 Oct 2011 | Published: 15 Mar 2011

ComputerWeekly.com

IT pay and bonus prospects in 2011
sponsored by ComputerWeekly.com
WHITE PAPER: ROBERT WALTERS SURVEYED APPROXIMATELY 200 PROFESSIONALS WORKING IN THE IT SECTOR.  THE RESULTS SHOW THAT A HIGH PROPORTION HAVE VERY MODEST SALARYAND BONUS EXPECTATIONS.
Posted: 21 Oct 2011 | Published: 15 Feb 2011

ComputerWeekly.com

Key IT Influencers in the Banking, Finance, and Insurance Industries in 2014
sponsored by Sungard
WHITE PAPER: Written in conjunction with industry leaders across Banking, Finance, and Insurance, the BFI Key Influencers Report sets out to promote conversation on the future of IT by talking to those industry professionals who help to shape it.
Posted: 24 Sep 2014 | Published: 24 Sep 2014

Sungard

Case Study: Modernizing Job Scheduling, IT Infrastructure Application & Workflow at Ocean Spray Cranberries
sponsored by ORSYP
WHITE PAPER: This case study highlights how one company created a service-oriented data centre to modernise and automate IT operations, infrastructure, processes and service delivery. Learn how your organisation can reduce hardware requirements and maintenance costs, replace or consolidate legacy products, automate disaster recovery processes and more.
Posted: 28 Jun 2012 | Published: 27 Jun 2012

ORSYP

Cloud & Outsourcing - Why Partnering Strategies Matter
sponsored by IBM
WHITE PAPER: Explore how outsourcing motivations have changed and why you should adapt your sourcing strategies to keep up.
Posted: 13 Sep 2013 | Published: 31 May 2013

IBM

Extending Reach and Ensuring Effectiveness of Leadership Development: The Role of Technology-Based Learning
sponsored by Skillsoft
WHITE PAPER: This paper discusses leadership development and the role of technology-based learning in leadership development programs.
Posted: 18 Apr 2012 | Published: 01 Apr 2010

Skillsoft

Five Things Your IT Resources Should Be Telling You - And Aren't
sponsored by Unisys
WHITE PAPER: This whitepaper describes the types of information IT managers should expect to gain from leading-edge IT resource governance tools.
Posted: 22 Jan 2009 | Published: 22 Jan 2009

Unisys

Gartner Middle East CIO Leadership Forum
sponsored by Gartner
WHITE PAPER: Join Gartner analysts from 28 February to 1 March in Dubai, industry thought leaders and a select group of your peers to find new answers to new questions - and learn how your IT leadership can create and follow the path to world class best practice.
Posted: 28 Jan 2011 | Published: 28 Jan 2011

Gartner

How to overcome roadblocks to legacy software replacement: a guide for IT leaders
sponsored by MSM Software
WHITE PAPER: This whitepaper gathers together the views of IT leaders from a recent survey of IT leaders and identifies the most typical roadblocks encountered when attempting to modernize legacy systems – as well as how they address those challenges.
Posted: 16 Jun 2014 | Published: 16 Jun 2014

MSM Software

How Web Security Improves Productivity and Compliance
sponsored by Webroot
WHITE PAPER: This resource describes how the value of secure web gateways doesn't need to be limited to web protection. Inside, learn how your organization can strategically use this security technology to improve productivity, reduce costs, increase compliance, and more.
Posted: 15 May 2013 | Published: 31 Dec 2012

Webroot

How Web Security Improves Productivity and Compliance
sponsored by Webroot
WHITE PAPER: This resource describes how the value of secure web gateways doesn't need to be limited to web protection. Inside, learn how your organization can strategically use this security technology to improve productivity, reduce costs, increase compliance, and more.
Posted: 30 May 2013 | Published: 31 Dec 2012

Webroot

Impact of Cloud on IT Consumption Models: Top 10 Insights
sponsored by Cisco Systems, Inc.
WHITE PAPER: This whitepaper reviews the conclusions from a survey of IT leaders around the world.
Posted: 08 Nov 2013 | Published: 08 Nov 2013

Cisco Systems, Inc.

Implementing Best Practices: The Dell Management Console and ITIL
sponsored by Dell and Symantec
WHITE PAPER: The Dell™ Management Console Powered by Altiris™ from Symantec™ provides a comprehensive management platform based on standardized IT Infrastructure Library (ITIL) processes—facilitating the adoption of industry best practices and helping streamline and simplify IT management in enterprise data centers.
Posted: 15 Oct 2009 | Published: 01 Mar 2009

Dell and Symantec

Innovation in Governance, Risk and Compliance
sponsored by CA Technologies.
WHITE PAPER: The nature of enterprise risk associated with IT is becoming more varied and complex each year. This paper discusses how companies can respond how companies can respond to growing regulation and increasingly complex business service architectures.
Posted: 26 Jun 2008 | Published: 01 Oct 2007

CA Technologies.

Is Your Outsourcing Strategy Under Your Control?
sponsored by SearchDataCenter.com
WHITE PAPER: Proactive planning and evaluation can prevent common problems with IT outsourcing providers, keeping your data safe and ensuring your outsourcing venture is cost-effective.
Posted: 09 Oct 2013 | Published: 09 Oct 2013

SearchDataCenter.com

Keep Users Happy by Integrating IT Operations and IT Support
sponsored by BMC Software, Inc.
WHITE PAPER: This white paper discusses the need to bridge the gap between sides of an IT staff and how it can help a business.
Posted: 08 Oct 2013 | Published: 09 Oct 2012

BMC Software, Inc.
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CKOS DEFINITION (continued): … Chief Knowledge Officer (CKO) is a corporate title for the person responsible for overseeing knowledge management within an organization. The CKO position is related to, but broader than, the CIO position. The CKO's job is to ensure that the company profits from the effective use of knowledge resources. Investments in knowledge may include employees, processes and intellectual property; a CKO can help an organization maximize the return on investment (ROI) on those investments.Furthermore, a CKO can help an organization to:Maximize the return on investment (ROI) in knowledge. Maximize benefits from intangible assets, such as branding and customer relationships. Repeat successes and analyze and learn from failures.Promote best practices.Foster innovation. Avoid the loss of knowledge that can result from loss of personnel.See also CEO and others.
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