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CDI White Papers (View All Report Types)
 
Why Should Organizations Use Business Process Management?
sponsored by Microsoft
WHITE PAPER: Business process management (BPM) can be a vague term with no set definition – so what is it and how exactly does it benefit your organization. This white paper defines BPM and explores its different parts. Find out how to get a single, centralized view and management platform for all of your processes and operations.
Posted: 10 May 2017 | Published: 10 May 2017

Microsoft

While Retailers Face Disruption, High-Performers Offer a Blueprint for Growth
sponsored by Salesforce.com
WHITE PAPER: The following report is based on a survey of 300 executives in the retail industry. Discover the steps high-performers are taking to focus on geographic expansion, strategic partnerships, and new formats to drive growth.
Posted: 20 Feb 2017 | Published: 20 Feb 2017

Salesforce.com

Maximizing Moments of Truth: Optimizing Customer Interactions
sponsored by SAS
WHITE PAPER: The following resource reveals the 5 types of customer data you should be collecting and analytics strategies that automate marketing campaigns, optimize customer engagement, and more.
Posted: 07 Sep 2016 | Published: 07 Sep 2016

SAS

Five Ways CRM Tools Improve Constituent Relationships
sponsored by Infor
WHITE PAPER: When it comes to customer relationships, engagement equals empowerment. Access this white paper to explore five ways CRM tools can help you improve the relationship you have with your customers.
Posted: 08 Sep 2016 | Published: 31 Dec 2015

Infor

Getting Closer to Your Customers in a Big Data World
sponsored by Trillium Software
WHITE PAPER: While it might be easier than ever to collect data about your customers, it needs to be complete and accurate for it to help an organization. Inside, learn more about the different sources of this data, which data points are critical in obtaining, and tips for customer 360 success.
Posted: 18 May 2017 | Published: 18 May 2017

Trillium Software

How to retain customer loyalty in the competitive retail market
sponsored by Infor CRM
WHITE PAPER: Read this now to learn how single-view software could enhance your customer relationship interactions with more insightful data.
Posted: 16 Jan 2012 | Published: 16 Jan 2012

Infor CRM

Making the Most of Customer Data Using CRM Analytics
sponsored by SearchCRM
WHITE PAPER: Explore this expert e-book for advice on choosing a CRM platform that suits your needs, and learn how to construct a well-defined plan to put social media analytics into a broader enterprise context.
Posted: 02 Apr 2013 | Published: 02 Apr 2013

SearchCRM

Best practice guide:What it takes to deliver a single view of the customer
sponsored by IPL
WHITE PAPER: This white paper intends to provide the reader with insight into how to ease the burden of compliance, become more customer-centric, offer improved products and services and make better-informed decisions by creating a single view of your most important information. Access now and learn how to enable these benefits in your own business.
Posted: 09 Feb 2015 | Published: 09 Feb 2015

IPL

CRM for Industrial Manufacturing
sponsored by Infor
WHITE PAPER: Industrial manufacturers are struggling to maintain profit and achieve any significant growth. This CRM solution designed for industrial manufacturers enables you to identify key data trends and deliver the best products and services possible.
Posted: 29 Jun 2016 | Published: 29 Jun 2016

Infor

All SaaS Is Not Created Equal
sponsored by Oracle Corporation
WHITE PAPER: Read this guide to learn five areas to consider when choosing a SaaS CRM solution.
Posted: 06 Jun 2011 | Published: 31 Jan 2010

Oracle Corporation
 
 
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