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CDI White Papers (View All Report Types)
 
Give digital a business focus
sponsored by Hewlett-Packard Limited
WHITE PAPER: Businesses need a way to consolidate this data to unify communications and deliver a seamless experience across multiple channels.For many organizations, the solution lies in outsourcing. Discover if outsourcing is right to manage your multichannel communications data in this informative white paper.
Posted: 21 Apr 2015 | Published: 31 Mar 2014

Hewlett-Packard Limited

Improve the Patient Journey With Omni-Patient
sponsored by Information Builders
WHITE PAPER: This informative paper examines the challenges healthcare organizations are currently facing when it comes to providing high-quality patient care. Discover the major barriers hindering their success in this area and discover a tool to help overcome these challenges.
Posted: 30 Apr 2013 | Published: 30 Apr 2013

Information Builders

Top 5 Salesforce Integration Patterns: Practices for Integrating Salesforce
sponsored by MuleSoft
WHITE PAPER: This white paper discusses one system that helps integrate enterprise applications to unleash the true potential of the Salesforce model. Access now to find out how your entire enterprise can capitalize on and benefit from Salesforce integration patterns.
Posted: 22 Jan 2015 | Published: 22 Jan 2015

MuleSoft

Aberdeen Report: Understanding the Complexity of B2B Integration: Insights for Mid-Market Leaders“
sponsored by IBM
WHITE PAPER: Coordinating with partners across multiple channels and sites isn't easy, however, gaps can lead to poor sales performance and lost business due to unhappy customers or suppliers. Explore this analyst report from the Aberdeen Group to learn how mid-market enterprises can improve collaboration with multi-channel and real-time data integration.
Posted: 15 Jul 2013 | Published: 30 Jun 2012

IBM

The Challenges of Customer Data Integration (CDI)
sponsored by DataFlux Corporation
WHITE PAPER: Learn how to implement a successful customer data integration (CDI) program, discover challenges and data quality best practices.
Posted: 05 Jul 2007 | Published: 01 Jul 2007

DataFlux Corporation

Client Case Study: London Borough of Brent
sponsored by IBM
WHITE PAPER: This paper discusses how Brent used IBM to supply the customer data integration and master data management (MDM) to consolidate back-end systems to reduce administration costs, improve customer service and minimise benefit fraud.
Posted: 28 Jul 2011 | Published: 28 Jul 2011

IBM

The State of Customer Analytics: Taking a Proactive Approach to Loyalty and Retention
sponsored by IBM
WHITE PAPER: In today's highly competitive market, it is more important than ever to provide top-tier customer service, and successful businesses know the key to this is leveraging a customer analytics initiative.  Read this resource to learn the ins and outs of customer analytics and the tools you'll need to implement a successful analytics program.
Posted: 11 Apr 2013 | Published: 31 Dec 2012

IBM

CRM Your Salespeople Will Love
sponsored by Oracle Corporation
WHITE PAPER: Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.
Posted: 26 Sep 2007 | Published: 01 Sep 2007

Oracle Corporation

The Business Case for Desktop Integration: A practical solution with rapid ROI
sponsored by Cicero Inc.
WHITE PAPER: This paper describes the relationship between desktop integration and customer experience, the business benefits of building a logically integrated structure, and the best architecture for achieving the maximum benefits. It examines two successful implementations where desktop application integration has produced measurable results.
Posted: 10 Jun 2009 | Published: 10 Jun 2009

Cicero Inc.

Case Management: Combining Knowledge with Process
sponsored by Singularity
WHITE PAPER: Case Management is critical to the work of many organizations but is often paper-driven and plagued by delay and poor visibility. In this white paper we define case management in more detail and show how a Business Process Management approach with support for knowledge intensive processes provides the most appropriate solution to Case Management.
Posted: 16 Mar 2009 | Published: 16 Mar 2009

Singularity
 
 
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