Business Process Management White Papers

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May 23, 2013

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Business Process Management
ALSO CALLED: Process Management, BPM DEFINITION: Business process management (BPM) is a systematic approach to improving an organization's business processes. BPM activities seek to make business processes more effective, more efficient, and more capable of adapting to an ever-changing environment. BPM is a subset of infrastructure management, the administrative area of concern dealing with maintenance and optimization of an organization's equipment … Definition continues below.
Business Process Management White Papers (View All Report Types)
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Best practices for planning and budgeting sponsored by Prophix Software WHITE PAPER: Access this white paper to discover how you can improve business management through the application and adherence of budgeting and planning best practices. Read on to learn the twelve best practices that have been adopted by leading companies. Posted: 01 Feb 2013 \| Published: 01 Feb 2013 TOPICS: Budgeting \| Business Process Management \| Data Analytics \| Financial Management \| Financial Metrics

Change Is Constant: PMBOK Guide® 5th Edition sponsored by Global Knowledge WHITE PAPER: This white paper outlines the additions and changes that have been made to the latest edition of The Guide to the Project Management Body of Knowledge® (PMBOK), allowing you to strategically plan for project management success. Read on to learn more. Posted: 15 Jan 2013 \| Published: 31 Dec 2012 TOPICS: Business Process Management \| CIOs \| IT Best Practices \| IT Management \| Program Management \| Project Management \| Workforce Planning

ACCOUNTS PAYABLE BUYER’S GUIDE: Questions to ask when choosing an AP automation solution provider sponsored by Esker Inc. WHITE PAPER: Consult this white paper to learn more about automating your accounts payable process. It explains which solution provider will offer the most comprehensive and efficient solution to meet your needs. With this buyer's guide you can find out more information about key topics and the right questions to ask. Posted: 28 Dec 2012 \| Published: 28 Dec 2012 TOPICS: Business Intelligence \| Business Intelligence Software \| Business Process Management \| Business Process Management Software \| Payment Processing

Third-Party Add-Ons Needed to Bridge the Gap with SharePoint sponsored by Kodak WHITE PAPER: While SharePoint is a successful collaboration solution, it is not an all-encompassing ECM strategy. This whitepaper explores how third-party add-on solutions can help you expand your SharePoint framework to enhance productivity and efficiency in your organization. Posted: 27 Dec 2012 \| Published: 21 Dec 2012 TOPICS: Authentication \| Business Process Management \| Collaboration \| Connectors \| Content Management \| Content Management Software \| Data Security \| Enterprise Content Management \| Enterprise Content Management Software \| File Sharing Protocols \| Health Care Applications Software \| Health Care Software \| Records Management \| SharePoint

BPM Patterns & Practices in Industry sponsored by ORACLE APAC WHITE PAPER: This paper reviews common BPM adoption patterns and best-practices across different industries to illustrate the value of BPM. Posted: 26 Dec 2012 \| Published: 26 Dec 2012 TOPICS: Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Process Management Software \| Business Process Modeling

Business evolves: Achieve real-time response with case management sponsored by OpenText WHITE PAPER: In this economy, business leaders need to find a solution for uncertainty and undelivered performance. View this white paper to take a deeper look into adaptive case management to improve knowledge work requirements and provide services beyond traditional technology. Posted: 18 Dec 2012 \| Published: 18 Dec 2012 TOPICS: Business Process Management \| Performance Testing

7 secrets to achieving BPM success sponsored by OpenText WHITE PAPER: Consult this white paper to find out how you can achieve the success you need with business process management. Here, you'll find an outline on reaching the best BPM for your business with just seven easy steps. Posted: 05 Dec 2012 \| Published: 05 Dec 2012 TOPICS: Business Management \| Business Performance Management \| Business Process Management \| Business Process Management Software \| ROI

Case Management: Addressing Unique BPM Requirements sponsored by OpenText WHITE PAPER: View this informative report to learn more about case management and some of the differences from conventional BPM. It provides examples of some of the best case management offerings that are available today and breaks down the positives and negatives of the product. Posted: 05 Dec 2012 \| Published: 05 Dec 2012 TOPICS: Business Process Management \| Business Process Management Software \| Enterprise Content Management \| Enterprise Content Management Software

Building a Business Case for BPM – a Fast Path to Real Results sponsored by OpenText WHITE PAPER: Consult this informative white paper to learn more about the real value of BPM as it's realized from continuous planning and measurement. This resource will help you develop a framework for a business case that helps justify BPM projects. Posted: 05 Dec 2012 \| Published: 05 Dec 2012 TOPICS: Business Process Management \| Business Process Management Software \| ROI

The Modern CIO: Leading the Way sponsored by ServiceNow WHITE PAPER: Top IT leaders and CIOs from around the globe gathered to discuss technology advances and increased business demands. Topics also discussed: selecting new technologies for today's needs, the CIO's strategic role, people's role in IT today and the social enterprise. Posted: 20 Nov 2012 \| Published: 20 Nov 2012 TOPICS: Business Development \| Business IT Alignment \| Business Management \| Business of Information Technology \| Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Process Management Software \| Business Process Reengineering \| Business Processes \| CIOs \| IT Asset Management \| IT Best Practices \| IT Infrastructure \| IT Management \| IT Service Management

Next Gen IT and the Cloud sponsored by ServiceNow WHITE PAPER: Find out how next-gen IT solutions are flexible, intuitive, social and powerful – and how IT in the cloud will help your organization not only keep up with today's complex IT ecosystem, but manage it more efficiently than ever before. Posted: 20 Nov 2012 \| Published: 20 Nov 2012 TOPICS: Business Architectures \| Business Development \| Business IT Alignment \| Business Management \| Business of Information Technology \| Business Process Automation Software \| Business Process Management \| Business Processes \| Business Service Management \| IT Asset Management \| IT Best Practices \| IT Industry \| IT Infrastructure \| IT Management \| IT Managers \| IT Service Management \| IT Services \| IT Systems \| IT Workforce

Runbook Automation: Helping Modern IT Accelerate Business sponsored by ServiceNow WHITE PAPER: Without high levels of automation, virtual machines and cloud services will quickly grow out of control. An evolved approach to automation erases the barriers between people, process and technology and drives more efficiency into the business. Posted: 20 Nov 2012 \| Published: 20 Nov 2012 TOPICS: Business Architectures \| Business Environment \| Business IT Alignment \| Business Management \| Business of Information Technology \| Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Process Management Software \| Business Processes \| Business Service Management \| IT Asset Management \| IT Asset Management Software \| IT Best Practices \| IT Industry \| IT Infrastructure \| IT Management \| IT Service Management

Boost IT Visibility & Value with Service Catalog sponsored by ServiceNow WHITE PAPER: "Many CIOs are being pressured to demonstrate IT value. A service catalog can help you promote your services in a way the business can easily understand. It will become your service management foundation that can boost IT visibility and constantly demonstrate IT value to the business." Posted: 20 Nov 2012 \| Published: 20 Nov 2012 TOPICS: Business Architectures \| Business IT Alignment \| Business Management \| Business of Information Technology \| Business Process Automation \| Business Process Management \| Business Service Management \| CIOs \| IT Asset Management \| IT Best Practices \| IT Infrastructure \| IT Management \| IT Service Management \| IT Services \| IT Systems

The Smart Approach To IT Resource Management sponsored by Innotas WHITE PAPER: This white paper demonstrates why progressive organizations are looking toward effective resource management solutions that provide line-of-business executives with clear visibility into IT departments in order to increase overall efficiency and allocate necessary resources to high-priority projects. Posted: 19 Nov 2012 \| Published: 19 Nov 2012 TOPICS: Business Architectures \| Business Development \| Business IT Alignment \| Business Management \| Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Process Management Software \| Business Processes \| CIOs

IDC MarketScape: Worldwide Business Process Platforms 2011 Vendor Analysis sponsored by ORACLE APAC WHITE PAPER: This IDC study assesses the capabilities of business process platform vendors to support midrange to complex process improvement scenarios. Posted: 03 Oct 2012 \| Published: 02 Oct 2012 TOPICS: Business Process Automation \| Business Process Management \| Business Process Management Software \| Straight-Through Processing

User Experience Management and Business Impact - A Cornerstone for IT Transformation sponsored by Quest Software, now a part of Dell WHITE PAPER: This white paper takes and in-depth look at the importance of User Experience Management (UEM) as it relates to driving IT/business alignment. Learn how CIOs can gain a clearer understanding of their users' needs in the face of technologies like cloud computing. Posted: 10 Sep 2012 \| Published: 10 Sep 2012 TOPICS: Business Intelligence \| Business IT Alignment \| Business Management \| Business of Information Technology \| Business Process Management \| Business Processes \| Business Service Management \| Cloud Computing \| Cloud Management \| IT Best Practices \| IT Management \| IT Managers \| IT Workforce \| User Experience

Industrializing IT Service Delivery sponsored by Hewlett-Packard Limited WHITE PAPER: Discover an innovative application development and management strategy that can enable your enterprise to produce products and processes that meet the expectations of the new generation of the connected and technologically savvy consumer. Posted: 11 Jul 2012 \| Published: 01 Jul 2012 TOPICS: Application Development \| Application Monitoring \| Applications Management \| Business Process Management \| IT Best Practices \| IT Management

Four reasons why you need to consolidate your various ERP packages sponsored by IFS WHITE PAPER: Leveraging multiple enterprise resource planning (ERP) products is costing your organization valuable budget dollars. Discover four reasons to consolidate to a single ERP product, the typical obstacles holding organizations back and how to get around them, and much more. Posted: 09 Jul 2012 \| Published: 01 Jul 2012 TOPICS: Business IT Alignment \| Business Management \| Business Models \| Business Process Management \| Enterprise Resource Management \| ERP \| ERP Software \| Product Management

A Guide for CIOs: Make Your Mark with Business Transformation sponsored by Hewlett-Packard Limited WHITE PAPER: Review this informative white paper to discover the importance of implementing a formal transformation program. Gain insight into 2 business transformation success stories, 9 reasons why you should work with an experienced transformation partner, a simple 5-phase business transformation program, and much more. Posted: 06 Jul 2012 \| Published: 01 Jul 2012 TOPICS: Business Development \| Business IT Alignment \| Business Management \| Business Process Management \| CIOs \| IT Best Practices \| IT Departments \| IT Infrastructure \| IT Management

BPM Patterns and Practices in Industry sponsored by Oracle Corporation UK Ltd WHITE PAPER: This paper reviews common BPM adoption patterns and best-practices across different industries to illustrate the value of BPM. Posted: 18 Sep 2012 \| Published: 18 Sep 2012 TOPICS: Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Process Management Software \| Business Process Modeling \| Business Processes \| Oracle (Product)

How SkillSoft Learning Impacts Performance of Individuals and Organizations sponsored by Skillsoft WHITE PAPER: In late 2010, Skillsoft asked KnowledgeAdvisors, the world's largest learning analytics firm, to conduct an independent study to determine the value that SkillSoft training provides to individuals and organizations. Check out this white paper to explore the results of this study and key findings. Posted: 28 Aug 2012 \| Published: 28 Feb 2011 TOPICS: Business Development \| Business Environment \| Business Metrics \| Business Performance Management \| Business Performance Management Software \| Business Process Management \| Business Process Management Software \| Business Process Modeling \| Business Process Outsourcing \| Business Service Management \| Business Service Management Software \| eLearning \| eLearning Software

Using Case Management to Empower Employees and transform Customer Service sponsored by Kofax, Inc. WHITE PAPER: This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience. Posted: 24 Aug 2012 \| Published: 24 Aug 2012 TOPICS: Business of Information Technology \| Business Process Management \| CRM \| CRM Best Practices \| CRM Services \| CRM Software \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| IT Best Practices \| IT Management

Expanding Active Decision-Making: The Power of Integrating Business Rules and Events sponsored by Red Hat and JBoss WHITE PAPER: This white paper demonstrates how using JBoss Enterprise BRMS, business analysts, developers, and integrators can create and manage rules and events in a single product using a shared set of authoring tools. Posted: 05 Jul 2012 \| Published: 05 Jul 2012 TOPICS: Business Architectures \| Business Integration \| Business IT Alignment \| Business of Information Technology \| Business Process Automation \| Business Process Management \| Business Service Management \| SOA \| SOA Governance

A FIRST LOOK AT ORACLE BPM SUITE 11G sponsored by Oracle Corporation WHITE PAPER: Read this white paper to explore the advanced features and capabilities offered in Oracle's BPM Suite 11g and discover the advantages it can offer your organization. Posted: 03 Jul 2012 \| Published: 25 Jun 2012 TOPICS: Business Process Automation \| Business Process Management \| Business Process Modeling \| Business Processes \| IT Management \| IT Service Management \| SOA

Oracle BPM Suite 11g: BPM without Barriers sponsored by Oracle Corporation WHITE PAPER: This white paper introduces Oracle's latest Business Process Management Suite and discusses how its next-generation features can help you optimize process efficiency and simplify management tasks. Posted: 03 Jul 2012 \| Published: 25 Jun 2012 TOPICS: Application Integration \| Business Process Automation \| Business Process Management \| Business Process Management Software \| Business Service Management \| SOA

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BUSINESS PROCESS MANAGEMENT DEFINITION (continued): … and core operations.A business process is a set of coordinated tasks and activities, conducted by both people and equipment, that will lead to accomplishing a specific organizational goal. The Business Process Management Initiative (BPMI), a non-profit organization, exists to promote the standardization of common business processes, as a means of furthering e-business and business-to-business (B2B) development. To this end, the organization has developed the Business Process Modeling Language (BPML), an Extensible Markup Language (XML)-based metalanguage for modeling business processes.Getting …
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