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Business Process Management

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ALSO CALLED: Process Management, BPM
DEFINITION: Business process management (BPM) is a systematic approach to improving an organization's business processes. BPM activities seek to make business processes more effective, more efficient, and more capable of adapting to an ever-changing environment. BPM is a subset of infrastructure management, the administrative area of concern dealing with maintenance and optimization of an organization's equipment  … 
Definition continues below.
Business Process Management White Papers (View All Report Types)
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Today's State of Work: The Productivity Drain
sponsored by ServiceNow
WHITE PAPER: This resource presents the results from interviews with nearly 1,000 managers at companies across the globe. Read on to learn 3 reasons why administrative duties takes up so much time and to discover a solution that can make work IT processes more productive.
Posted: 04 Mar 2016 | Published: 04 Mar 2016

ServiceNow

Legacy ITSM Systems Leave Businesses in the Lurch
sponsored by ServiceNow
WHITE PAPER: This resource explains why legacy ITSM systems aren't able to meet today's challenges. Learn how obsolete service management systems are preventing you from being able to allocate more of the IT budget toward innovative projects, harness the talents of the millennial workforce, and more.
Posted: 03 Mar 2016 | Published: 31 Dec 2015

ServiceNow

A Strategy for Superior IT Service Management
sponsored by ServiceNow
WHITE PAPER: Access this brief resource to learn about an IT service model that automates the flow of work, streamlining the delivery of services at record pace. Discover how you can consolidate resource data into a single system of record, quickly build business applications with pre-built services and templates, and much more.
Posted: 03 Mar 2016 | Published: 31 Dec 2015

ServiceNow

Cloud Technology: Frictionless Business Growth
sponsored by Infor
WHITE PAPER: With cloud computing becoming increasingly reliable and secure, it's time for your organization to explore setting on-premise IT adrift. Access this white paper and uncover ways to allocate resources for cloud-based business growth.
Posted: 26 Feb 2016 | Published: 26 Feb 2016

Infor

Expand Your Business with an ERP Platform for Growth
sponsored by Infor
WHITE PAPER: Access this white paper to determine if your organization requires a redesign to streamline operations, reduce costs, and improve quality of service. Uncover questions to ask to help you get started.
Posted: 25 Feb 2016 | Published: 25 Feb 2016

Infor

Buyer’s Guide: Capacity Planning Tool Checklist
sponsored by TeamQuest Corporation
WHITE PAPER: In this white paper, see and a side-by-side comparison and descriptions of 6 capacity planning tool technology types. There are options for accuracy, scalability, automation, and 3 more.
Posted: 19 Feb 2016 | Published: 19 Feb 2016

TeamQuest Corporation

Pricing E-book: 5 Proven Tips for Maximizing Profits with BPM
sponsored by ConnectWise
WHITE PAPER: In this white paper, discover 5 best practices for determining a price-point to maximize profitability, including: know the difference between cost and value, prove your worth, and 3 more. Additionally, learn how a business management platform can assist you in putting these best practices to work.
Posted: 20 Jan 2016 | Published: 20 Jan 2016

ConnectWise

Service Desk Management: 5 Tips to Increase the Efficiency of Your Service Team
sponsored by ConnectWise
WHITE PAPER: In this white paper, explore 5 tips you can implement before your service desk ticketing gets too bogged down, including: evaluate your dispatch strategy, keep resources billable, and 3 more. Additionally, explore the benefits of the cloud and services automation when it comes to leveraging these tips.
Posted: 20 Jan 2016 | Published: 20 Jan 2016

ConnectWise

Safely Retiring Windows Server 2003
sponsored by Acronis
WHITE PAPER: In this white paper, learn about the risks you will face if you do not retire Windows Server 2003, including: inconsistency in implementation, no reference point or ability to rollback, and more. Additionally, learn what you need to do to overcome these risks and perform as seamless migration.
Posted: 18 Jan 2016 | Published: 30 Jun 2015

Acronis

University of Aberdeen Rapidly Improves Technology Replacement Program
sponsored by Acronis
WHITE PAPER: In this white paper, learn how the University of Aberdeen overcame the challenge of maintaining a consistent environment across its 1,700 PCs. Additionally, learn the business benefits they saw after leveraging an application deployment option.
Posted: 18 Jan 2016 | Published: 31 Dec 2015

Acronis

Still Migrating from Windows Server 2003? A Guide to Best Practices and Tips
sponsored by Acronis
WHITE PAPER: In this white paper, learn the six biggest reasons to start planning to move away from Windows Server 2003. Additionally, learn about migration challenges, as well as best practices for executing a smooth migration, including: backup your original environment, convert backup to a standby virtual machine, and 3 more.
Posted: 18 Jan 2016 | Published: 31 Dec 2014

Acronis

Operating a Next-Generation Utility: Driving Performance through Enterprise Asset Management
sponsored by Infor
WHITE PAPER: From aging infrastructures to outdated business systems, you need a way to systematically and efficiently turn these challenges around before they further impede organizational performance. Access this white paper and learn ways to benefit from integrated enterprise asset management (EAM.)
Posted: 13 Jan 2016 | Published: 13 Jan 2016

Infor

IBM COGNOS BUSINESS INTELLIGENCE 10.2.2 ICON REFERENCE GUIDE
sponsored by Global Knowledge
WHITE PAPER: Use this invaluable guide as a key to master all the different icons in IBM Cognos Business Intelligence 10.2.2. Icons are sorted by their location within the suite and their functionality.
Posted: 24 Dec 2015 | Published: 24 Dec 2015

Global Knowledge

Enable your Digital Value Chain with In-Memory Computing
sponsored by SAP
WHITE PAPER: This white paper discusses how to create innovative business models, optimize business processes, and improve agility to avoid missing sales and profits in the digital era. By learning how to simplify these strategies, you can run your business in real-time.
Posted: 04 Dec 2015 | Published: 04 Dec 2015

SAP

Leading the Emerging Composable Enterprise
sponsored by MuleSoft
WHITE PAPER: This white paper outlines how moving to a composable enterprise model can help your business process gain the support of on-demand services from the cloud and APIs. Read on to learn about this next-generation business model can help drive innovation and boost efficiency.
Posted: 01 Dec 2015 | Published: 01 Dec 2015

MuleSoft

How to Measure Your IT Department for Better Service Delivery
sponsored by Global Knowledge
WHITE PAPER: From resource availability to necessary improvements, measurements are the key to successfully understanding how your organization is performing. This paper will give you guidance on why measuring is important, how to get started, what types of metrics are available, what should be measured, and how to go about initiating improvements.
Posted: 20 Nov 2015 | Published: 20 Nov 2015

Global Knowledge

How to Overcome Analytical Bias to Become a Stronger Decision Maker
sponsored by Global Knowledge
WHITE PAPER: Learn how to become a critical thinker by separating facts from assumptions to make consistent, high-quality decisions.
Posted: 20 Nov 2015 | Published: 20 Nov 2015

Global Knowledge

A Convenient Way to Manage Portal Access
sponsored by Global Knowledge
WHITE PAPER: Managing users' access to an organization's resources via portals is convenient with IBM's WebSphere Portal Scripting Interface. Compare tools available to the portal administrator and identify some use cases where IBM's Portal Scripting Interface may be the ideal choice. Review basic commands and find out how to create custom scripts.
Posted: 20 Nov 2015 | Published: 20 Nov 2015

Global Knowledge

Opportunity On Demand: The Rise of the Composable Enterprise
sponsored by MuleSoft
WHITE PAPER: This white paper explains just what a composable enterprise is and gives advice for adopting the composable model in your organization. Read on to learn how you can revitalize your business for the pace and demands of the 21st century.
Posted: 19 Nov 2015 | Published: 19 Nov 2015

MuleSoft

What You Need to Know Before Implementing Infrastructure as a Service (IaaS)
sponsored by Global Knowledge
WHITE PAPER: In this white paper, get an overview of IaaS options, and learn the advantages and disadvantages of the different options available. Additionally, find out what you need to know before implementing IaaS, and what to consider during implementation.
Posted: 18 Nov 2015 | Published: 18 Nov 2015

Global Knowledge

ITIL® Implementation: Where to Begin
sponsored by Global Knowledge
WHITE PAPER: Read this white paper to gain the understanding you need to implement ITIL with instructions and tips for important steps such as internal employee communications, determining potential pain points and methods for evaluating your existing processes.
Posted: 16 Oct 2015 | Published: 16 Oct 2015

Global Knowledge

How to Provide Efficient & Exceptional Service
sponsored by ConnectWise
WHITE PAPER: In this white paper, learn 8 best practices that can empower your team to deliver exceptional services to your customers, including: treat everything as a ticket, automate service workflows, leverage remote monitoring, and 5 more.
Posted: 20 Jan 2016 | Published: 20 Jan 2016

ConnectWise

Information, Technology and Innovation in Business Management, Part 1: Schumpeter's Gale
sponsored by IBM
WHITE PAPER: In this white paper, learn about the role and impact of information technology on management to date, and which of these recent developments will combine to have a transformative impact in the near future. Additionally, learn what to keep in mind when selecting a business analytics software option.
Posted: 16 Dec 2015 | Published: 30 Sep 2014

IBM

Improving Planning, Budgeting and Forecasting with Advanced Analytics
sponsored by IBM
WHITE PAPER: This report, based on a survey of 167 organizations of all sizes, uncovers the challenges organizations face when using performance data, the steps needed to create a base-line budget. Access now and you'll also find tactics for taking planning to the next level through advanced analytics, as well as the benefits of predictive business solutions.
Posted: 16 Dec 2015 | Published: 29 Aug 2014

IBM

Internet of Things (IoT) Reports and Videos
sponsored by SAP
WHITE PAPER: Access this resource portal to find a rich collection of Internet of Things (IoT) reports and videos revealing the technological, economic, and social impacts of the hyper-connected economy.
Posted: 19 Nov 2015 | Published: 19 Nov 2015

SAP
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BUSINESS PROCESS MANAGEMENT DEFINITION (continued): …  and core operations.A business process is a set of coordinated tasks and activities, conducted by both people and equipment, that will lead to accomplishing a specific organizational goal. The Business Process Management Initiative (BPMI), a non-profit organization, exists to promote the standardization of common business processes, as a means of furthering e-business and business-to-business (B2B) development. To this end, the organization has developed the Business Process Modeling Language (BPML), an Extensible Markup Language (XML)-based metalanguage for modeling business processes.Getting … 
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