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Business Process Management

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ALSO CALLED: Process Management, BPM
DEFINITION: Business process management (BPM) is a systematic approach to improving an organization's business processes. BPM activities seek to make business processes more effective, more efficient, and more capable of adapting to an ever-changing environment. BPM is a subset of infrastructure management, the administrative area of concern dealing with maintenance and optimization of an organization's equipment  … 
Definition continues below.
Business Process ManagementWhite Papers (View All Report Types)
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Smart Process Applications Evaluation, Q2 2013
sponsored by OpenText
WHITE PAPER: This Forrester Wave report aims to help CIOs find the right smart process app vendor partners for improving this full spectrum of human-based processes. Read today to explore Forrester's key takeaways after conducting a 15-criteria evaluation of twelve software vendors.
Posted: 13 May 2013 | Published: 24 Apr 2013

OpenText

Manage IT services efficiently. Serve Business effectively
sponsored by Hewlett-Packard Company
WHITE PAPER: This white paper introduces a new approach to managing business operations, called business service management (BSM). Building upon the goal of consolidating every element of service - infrastructure, applications, transactions, end-user experience, virtualization, cloud service - BSM allows you to keep up with changes in a dynamic IT environment.
Posted: 08 May 2013 | Published: 31 Mar 2013

Hewlett-Packard Company

Performance Management in Financial Services Isn’t Only for Executives
sponsored by Information Builders
WHITE PAPER: Sponsored by Information Builders, this Ventana research paper explains how performance management can improve operations while aligning processes with strategy and goals.
Posted: 03 May 2013 | Published: 31 Dec 2012

Information Builders

Achieving a Single View of the Citizen With Information Management
sponsored by Information Builders
WHITE PAPER: This resource explores how creating a single view of the citizen by consolidating and synchronizing data can empower government agencies to support enhanced, information-based decision-making, improve operational performance, and more.
Posted: 03 May 2013 | Published: 31 Dec 2012

Information Builders

Healthcare Performance Management Isn’t Only for Executives
sponsored by Information Builders
WHITE PAPER: Sponsored by Information Builders, this Ventana research paper can help your organization understand and apply healthcare performance management across the entire set of patient and provider processes.
Posted: 02 May 2013 | Published: 31 Dec 2012

Information Builders

A New Era of IT
sponsored by Information Builders
WHITE PAPER: This resource explores how combining the right business intelligence (BI) platform with an expert integrated system will allow you to reorient and optimize IT practices for cloud computing, resulting in better performance, scalability, reliability, and more.
Posted: 02 May 2013 | Published: 31 Dec 2012

Information Builders

Developing an Information Strategy in the Financial Services Industry
sponsored by Information Builders
WHITE PAPER: In this resource, financial services organizations will learn how they can use five key actions to develop a successful information strategy in order to improve processes, boost productivity, enhance decision-making, and more.
Posted: 01 May 2013 | Published: 31 Dec 2012

Information Builders

Thinking Beyond Traditional BPM: Managing the Customer Lifecycle in an Information-Rich Environment
sponsored by OpenText
WHITE PAPER: Today, monitoring the myriad content and processes that make up the complete customer relationship requires more than legacy enterprise applications can provide. This white paper discusses the shortcomings of traditional BPM, and how an emerging breed of packaged applications offers greater targeted functionality with a shorter deployment time.
Posted: 19 Apr 2013 | Published: 19 Apr 2013

OpenText

Aberdeen Group - Asset Management: Using Analytics to Drive Predictive Maintenance
sponsored by IBM
WHITE PAPER: View this resource to gain an analyst's perspective on how to use analytics to drive predictive maintenance. The uncertainty around economic recovery is keeping businesses operational budgets tight. This study shows that predictive asset management must take into account the environment around the asset as well as the asset itself.
Posted: 15 Apr 2013 | Published: 15 Apr 2013

IBM

Expanding Active Decision-Making: The Power Of Integrating Business Rules And Events
sponsored by Red Hat
WHITE PAPER: This resource describes how business rules management systems (BRMS) can help you incorporate real-time awareness into your applications and implement high levels of automation, while also simplifying application development, shortening development cycles, and more.
Posted: 25 Feb 2013 | Published: 31 Dec 2012

Red Hat

Run SAP Services Fact Sheet
sponsored by Hewlett-Packard Limited
WHITE PAPER: Consult this informative white paper to learn more about how you can manage your SAP ecosystem more efficiently and effectively. Learn how implementing application lifecycle management standards helps deliver value-added support to lower the total cost of operations.
Posted: 21 Feb 2013 | Published: 21 Feb 2013

Hewlett-Packard Limited

Change Is Constant: PMBOK Guide® 5th Edition
sponsored by Global Knowledge
WHITE PAPER: This white paper outlines the additions and changes that have been made to the latest edition of The Guide to the Project Management Body of Knowledge® (PMBOK), allowing you to strategically plan for project management success. Read on to learn more.
Posted: 15 Jan 2013 | Published: 31 Dec 2012

Global Knowledge

Third-Party Add-Ons Needed to Bridge the Gap with SharePoint
sponsored by Kodak
WHITE PAPER: While SharePoint is a successful collaboration solution, it is not an all-encompassing ECM strategy. This whitepaper explores how third-party add-on solutions can help you expand your SharePoint framework to enhance productivity and efficiency in your organization.
Posted: 27 Dec 2012 | Published: 21 Dec 2012

Kodak

7 secrets to achieving BPM success
sponsored by OpenText
WHITE PAPER: Consult this white paper to find out how you can achieve the success you need with business process management. Here, you'll find an outline on reaching the best BPM for your business with just seven easy steps.
Posted: 05 Dec 2012 | Published: 05 Dec 2012

OpenText

Building a Business Case for BPM – a Fast Path to Real Results
sponsored by OpenText
WHITE PAPER: Consult this informative white paper to learn more about the real value of BPM as it's realized from continuous planning and measurement. This resource will help you develop a framework for a business case that helps justify BPM projects.
Posted: 05 Dec 2012 | Published: 05 Dec 2012

OpenText

Beyond Work-Life Balance
sponsored by Hewlett-Packard Limited
WHITE PAPER: This white paper takes an uncommon look at how – thanks to mobile and cloud technologies – the world of work is changing and why. Specifically, it focuses on ways IT leaders can be proactive about building a work environment that's ready for the future.
Posted: 12 Nov 2012 | Published: 12 Nov 2012

Hewlett-Packard Limited

IBM Sterling Supply Chain Visibility - Optimize your supply chain network through real-time, end-to-end visibility
sponsored by IBM
WHITE PAPER: Consult this resource to learn how greater visibility into the supply chain can help you effectively combat efficiency and performance challenges and pave the way for business success.
Posted: 07 May 2013 | Published: 31 Jul 2011

IBM

Disclosure Management for budgeting, planning and forecasting -- the next frontier?
sponsored by IBM
WHITE PAPER: This resource explains how disclosure management can lead to significant productivity gains when used for statutory reporting, and evaluates the viability of this strategy as an option for improving budgeting, planning, and forecasting (BPF) financial processes.
Posted: 26 Apr 2013 | Published: 31 Oct 2012

IBM

Transforming Customer Experience: The Convergence of Social, Mobile and Business Process Management
sponsored by ORACLE APAC
WHITE PAPER: In order to stay ahead in today's competitive business environment, organizations need business processes that allow them to adapt quickly to evolving markets, customer needs and other variables. View this white paper to learn how you can improve your approach to business process management (BPM.)
Posted: 25 Apr 2013 | Published: 25 Apr 2013

ORACLE APAC

Unified management supports the convergence of healthcare assets
sponsored by IBM
WHITE PAPER: This white paper demonstrates how enterprise asset management can help improve clinical outcomes while lowering the cost of care and ensuring compliance. View now to learn how health IT leaders can more easily manage the increasingly sophisticated assortment of devices, tools and technologies that make high-quality health care possible.
Posted: 24 Apr 2013 | Published: 24 Apr 2013

IBM

Smart Process Applications: Accelerating Time to Value
sponsored by OpenText
WHITE PAPER: The growing popularity of technology trends such as mobile computing, social media, the cloud, and others calls for a new generation of adaptable, flexible applications.  Check out this white paper to learn how "smart process applications" can provide the benefits of traditional packaged applications, but with added collaborative abilities.
Posted: 19 Apr 2013 | Published: 19 Apr 2013

OpenText

Handbook: Architecting an Agile Enterprise
sponsored by SearchCIO.com
WHITE PAPER: This white paper takes an in-depth look at the relationship between Agile business practices and mobile computing. Inside, learn more about the balancing act many modern businesses face when trying to provide a quick turnaround for mobile applications on a limited budget.
Posted: 22 Jan 2013 | Published: 22 Jan 2013

SearchCIO.com

BPM Patterns and Practices in Industry
sponsored by Oracle Corporation UK Ltd
WHITE PAPER: This paper reviews common BPM adoption patterns and best-practices across different industries to illustrate the value of BPM.
Posted: 18 Sep 2012 | Published: 18 Sep 2012

Oracle Corporation UK Ltd

How SkillSoft Learning Impacts Performance of Individuals and Organizations
sponsored by Skillsoft
WHITE PAPER: In late 2010, Skillsoft asked KnowledgeAdvisors, the world's largest learning analytics firm, to conduct an independent study to determine the value that SkillSoft training provides to individuals and organizations. Check out this white paper to explore the results of this study and key findings.
Posted: 28 Aug 2012 | Published: 28 Feb 2011

Skillsoft

Using Case Management to Empower Employees and transform Customer Service
sponsored by Kofax, Inc.
WHITE PAPER: This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience.
Posted: 24 Aug 2012 | Published: 24 Aug 2012

Kofax, Inc.
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BUSINESS PROCESS MANAGEMENT DEFINITION (continued): …  and core operations.A business process is a set of coordinated tasks and activities, conducted by both people and equipment, that will lead to accomplishing a specific organizational goal. The Business Process Management Initiative (BPMI), a non-profit organization, exists to promote the standardization of common business processes, as a means of furthering e-business and business-to-business (B2B) development. To this end, the organization has developed the Business Process Modeling Language (BPML), an Extensible Markup Language (XML)-based metalanguage for modeling business processes.Getting … 
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