Enterprise Analysis: An Introduction to Evaluating Your Organization
sponsored by Global Knowledge
WHITE PAPER:
Enterprise analysis by a Business Analyst (BA) is a method used to identify and define why an organizational change is needed. Read this whitepaper to learn the importance of this process to an organization.
Posted: 26 Aug 2010 | Published: 26 Aug 2010
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Is There Life After Requirements? Tools That Support Business Process Improvement
sponsored by Global Knowledge
WHITE PAPER:
So you have a requirements plan. You have elicited functional, non-functional, and quality of service requirements. You have validated and verified them, and your stakeholders are satisfied. Now what? Read this paper to learn more about the tools needed for business process improvements.
Posted: 15 Jul 2010 | Published: 15 Jul 2010
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The Best Strategies for a Successful CRM Strategy Implementation
sponsored by Epicor Software Corporation
WHITE PAPER:
How to have a successful customer relationship management (CRM) implementation.
Posted: 23 May 2011 | Published: 23 May 2011
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2-Layer BPM: Oracle’s Unique Strategy Towards Exceptional Agility and Business Process Efficiencies
sponsored by Oracle Corporation
WHITE PAPER:
A new approach to Business Process Management (BPM) is the use of BPM and SOA together in a layering strategy. This white paper explores the BPM layered concept and offers a case study of how ABN AMRO, one of the world's largest financial institutions, has benefited from its deployment.
Posted: 21 Dec 2009 | Published: 21 Dec 2009
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IT Cost-Saving Initiatives: How to Change Processes, Maximize Resources, and Stay on Track
sponsored by SkillSoft
WHITE PAPER:
This resource highlights some of the best ways to perpetuate cost saving IT-initiatives through effective utilization of resources, motivating employees and change management.
Posted: 18 Apr 2012 | Published: 18 Apr 2012
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Vendor Management: Reduce Complexity for Your Clients
sponsored by ConnectWise
WHITE PAPER:
Learn how developing a vendor management service offering can create a new revenue stream for your business and reduce complexity for your clients. This essential white paper provides seven steps to help you get started.
Posted: 25 Apr 2012 | Published: 25 Apr 2012
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How to Transform Your Business - A Strategic Roadmap for Delivering Value
sponsored by SAP America, Inc.
WHITE PAPER:
Read this white paper to learn how to integrate your operations into a new structure acquired through mergers and acquisitions; align your IT operations into a single platform; enhance customer service; increase the productivity of your global workforce; and bolster supply chain efficiency.
Posted: 14 May 2012 | Published: 14 May 2012
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Compliance in the Corporate World How Fax Server Technology Minimizes Compliance Risks
sponsored by OpenText
WHITE PAPER:
This white paper explores the potential compliance related benefits to adopting fax server technology.
Posted: 11 Apr 2012 | Published: 11 Apr 2012
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Why Buy Vs. Build Serena Service Manager
sponsored by SERENA Software, Inc.
WHITE PAPER:
This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider.
Posted: 04 Apr 2012 | Published: 04 Apr 2012
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Orchestrated Operations Management: 6 Steps to Competitive Dominance where the IT Rubber Meets the Road
sponsored by SERENA Software, Inc.
WHITE PAPER:
IT operations are evolving in a number of ways. Some of the obvious changes include virtualization and the cloud. However, there are 5 less obvious trends that are changing the dynamics of IT operations, each of which is explained in this white paper.
Posted: 03 Apr 2012 | Published: 03 Apr 2012
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