BtoC

WHITE PAPER: This white paper examines research that reveals how sales and marketing professionals who use collaboration and Sales 2.0 tools gain a competitive advantage over their peers who do not use them.

Posted: 19 Sep 2008 | Published: 19 Sep 2008

WHITE PAPER: Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term.

Posted: 04 Jan 2012 | Published: 04 Jan 2012

WHITE PAPER: This white paper takes an exclusive look at how pharmaceutical and medical device companies are overcoming their order processes challenges by making smart use of their technology, understanding the true cost of manual transactions, and automating their processes.

Posted: 18 May 2012 | Published: 18 May 2012

WHITE PAPER: This white paper offers an overview of key considerations for implementing a strategy to automate fax and email orders (plus EDI, web and other order sources) into your enterprise resource planning (ERP) system.

Posted: 18 May 2012 | Published: 18 May 2012

WHITE PAPER: Read this white paper to learn about how Serena is well positioned to help customers that want to re-evaluate, restructure and orchestrate their service delivery processes that cross organizational boundaries as part of a broader ITSM initiative.

Posted: 03 Apr 2012 | Published: 03 Apr 2012

WHITE PAPER: Read this white paper to understand the principles of sales order processing (SOP) software automation and important questions to ask during your selection process to choose the most appropriate vendor.

Posted: 12 Apr 2012 | Published: 12 Apr 2012

WHITE PAPER: Microsoft Dynamics CRM enables organizations to improve customer service, effectively manage marketing and communications, and increase sales productivity, ultimately driving increased profits and reduced costs.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: Lustratus Research, a leading analyst, compares business process management (BPM) from Pegasystems, TIBCO & IBM to uncover the best approach to process improvement in terms of total cost of ownership, risk of investment, time to value, and overall value.

Posted: 03 Nov 2011 | Published: 03 Nov 2011

WHITE PAPER: At the end of 2010, 89% of business-to-business invoices distributed within Europe were still submitted in hardcopy paper form. And until recently, significant barriers have existed to implementing invoice automation. Access this report, however, to learn why the time for invoice automation has now arrived.

Posted: 15 Feb 2012 | Published: 15 Feb 2012

WHITE PAPER: Download this white paper for deep insight into the release of Oracle BPM Suite 11gR1 and the capabilities it has to improve your organizations business process management (BPM) needs. Read this now and discover the power of developing rule sets directly within the suite, the breakdown of each product and its capabilities and more.

Posted: 14 Mar 2012 | Published: 14 Mar 2012