Learning from BPM Leaders: Benefits, Prerequisites and the Impact of Successful BPM Initiatives
sponsored by SAP AG
WHITE PAPER:
The experiences of BPM leaders have created, for CIOs just beginning the implementation process, a road map to success: improved business and IT communication, an overall refresh of roles and responsibilities and greater process flexibility - those that do BPM right reap the ultimate reward of business innovation: competitive advantage.
Posted: 05 Jun 2009 | Published: 05 Jun 2009
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Migrating to the New Dell Management Console
sponsored by Dell, Inc. and Intel
WHITE PAPER:
Read this white paper to learn how the Dell™ Management Console Powered by Altiris™ from SymantecTM centralizes multiple aspects of systems management into a single easy-to-use tool.
Posted: 19 May 2009 | Published: 19 May 2009
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The Top 3 Cost-Cutting Mistakes CIOs Make And How to Avoid Them
sponsored by Rally Software Development Corp.
WHITE PAPER:
The current economic downturn has resulted in contraction of IT Department budgets and a mandate to allocate resources to only the most critical projects, then execute flawlessly. In these tough times, it is imperative for CIOs to deliver more value from as IT budgets fall..
Posted: 03 Apr 2009 | Published: 03 Apr 2009
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Changes to the PMBOK® Guide, 4th Edition, and What You Should Know
sponsored by Global Knowledge
WHITE PAPER:
In December 2008, PMI® (Project Management Institute) released the 4th edition version of 'A Guide to the Project Management Body of Knowledge® (PMBOK® Guide)',the Project Management Institute's (PMI's) collection of published “generally recognized good practices” (according to PMI's 4th edition FAQs).
Posted: 16 Mar 2009 | Published: 16 Mar 2009
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Essentials of CRM for Wealth Management Empower Advisors with Client-centric Tools
sponsored by Pivotal CRM, a CDC Software solution
WHITE PAPER:
In this white paper, learn how wealth management firms can use client relationship management (CRM) strategies and technology to build relationships as trusted advisors, maximize share of wallet, and increase productivity.
Posted: 20 Feb 2009 | Published: 20 Feb 2009
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Best Practices and State of the Art Tools for Modern GUI Creation
sponsored by Instantiations
WHITE PAPER:
GUI building tools allow developers to spend less time and money creating Java GUIs, because they can focus on creating application-specific functionality rather than coding the low-level logic required for GUIs to run.
Posted: 04 Feb 2009 | Published: 04 Feb 2009
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Making Quality a Deliverable in Eclipse-Based Java Development
sponsored by Instantiations
WHITE PAPER:
CodePro AnalytiX as part of a continuous or nightly-build process, seamlessly integrate it into any Eclipse-based Java development environment, or use a combination of the two implementation approaches.
Posted: 04 Feb 2009 | Published: 04 Feb 2009
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Symantec NetBackup OpenStorage Best Practices Guide: Data Domain Deduplication Storage
sponsored by Data Domain
WHITE PAPER:
In this guide, OpenStorage best practices are examined and discussed to assist in eliminating the bottlenecks associated with deployment and functional testing of the solution.
Posted: 30 Jan 2009 | Published: 30 Jan 2009
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Channel Sales Management: New Applications for High-Tech Vendors
sponsored by SAP AG
WHITE PAPER:
Channel management is a pressing issue for high-tech manufacturers that sell through partners. IDC believes that companies that leverage channels partners should begin to integrate channel management into broader corporate infrastructure applications that include the supply chain and potentially PLM applications.
Posted: 26 Jan 2009 | Published: 26 Jan 2009
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Business Intelligence: Actionable Insights for Business Decision Makers
sponsored by SAP AG
WHITE PAPER:
To gain greater business insight and transparency, organizations urgently require a new generation of business intelligence tools and applications that allows cross-enterprise, interenterprise and external data to be integrated and analyzed.
Posted: 26 Jan 2009 | Published: 26 Jan 2009
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Best Practices in the Call Center: A Customer Touch-Point Methodology
sponsored by Oracle Corporation
WHITE PAPER:
One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.
Posted: 26 Jan 2009 | Published: 26 Jan 2009
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Seven Tips for Profiting from Lean Times with CRM
sponsored by Oracle Corporation
WHITE PAPER:
With their rapid speed of deployment, integrated analytics and built-in best practices, on-demand CRM solutions can quickly vault a sales organization ahead of its rivals. And because of their flexible licensing structure, on-demand solutions can be deployed selectively, enabling businesses to deploy only as much CRM as they need.
Posted: 26 Jan 2009 | Published: 26 Jan 2009
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Best Practices for a Data Warehouse on Oracle Database 11g
sponsored by Oracle Corporation
WHITE PAPER:
In order to ensuring the EDW will get the optimal performance and will scale as your data set grows you need to get three fundamental things correct, the hardware configuration, the data model and the data loading process.
Posted: 19 Jan 2009 | Published: 19 Jan 2009
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Four Common ERP Implementation Mistakes
sponsored by IFS
WHITE PAPER:
Here are four common mistakes an implementation leader and team can make, and suggestions on how to avoid them.
Posted: 12 Jan 2009 | Published: 12 Jan 2009
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eGuide: Making IT Automation a Reality
sponsored by Hewlett-Packard Company
WHITE PAPER:
This expert E-Guide offers beginner tips and real-life examples for automation planning and deployment, you'll also learn proven techniques to avoid or resolve common pitfalls, so you can reap all of the perks of IT automation.
Posted: 31 Dec 2008 | Published: 31 Dec 2008
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Enabling Sustainable Compliance Management across the Organization
sponsored by IBM
WHITE PAPER:
This paper discusses the growing tide of data security standards and regulations and the need for a sustainable security compliance strategy.
Posted: 22 Dec 2008 | Published: 22 Dec 2008
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Securing Loyalty: Insurance Carrier Strategies for Optimizing Agent Retention and Productivity
sponsored by CSSI
WHITE PAPER:
Today, technology provides tremendous, previously untapped opportunities for a carrier to enhance the experience of channel members and ensures greater productivity. This paper describes the challenges carriers face in the area of loyalty and the ways technology enables carriers to address common agent frustrations in unprecedented ways.
Posted: 15 Dec 2008 | Published: 15 Dec 2008
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Dell Storage Solutions Guide for Microsoft Hyper-V
sponsored by Dell and Microsoft
WHITE PAPER:
This guide primarily focused on storage arrays based on their support for key virtualization features, such as high availability and virtual machine migration.
Posted: 11 Dec 2008 | Published: 11 Dec 2008
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Dell Networking Solutions Guide for Microsoft Hyper-V
sponsored by Dell and Microsoft
WHITE PAPER:
This solutions guide details the four available networking configurations, and the advantages and disadvantages of each with an emphasis on typical Dell system configuration and the hardware offerings.
Posted: 11 Dec 2008 | Published: 11 Dec 2008
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Dell High Availability Solutions Guide for Microsoft Hyper-V
sponsored by Dell and Microsoft
WHITE PAPER:
This Dell High Availability Solutions Guide for Microsoft Hyper-V introduces different options to implement HA for Hyper-V environments.
Posted: 11 Dec 2008 | Published: 11 Dec 2008
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Getting Started with Microsoft Windows Server 2008 Hyper-V on Dell Servers
sponsored by Dell and Microsoft
WHITE PAPER:
This article provides an introduction to Hyper-V virtualization, discusses the overall architecture and underlying technologies, and offers guidance on best practices for deployment on Dell PowerEdge servers.
Posted: 11 Dec 2008 | Published: 11 Dec 2008
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SharePoint Customization Best Practices
sponsored by Global Knowledge
WHITE PAPER:
This white paper explores how to change some of the default user experiences by customizing elements of both the Look and Feel and the site Navigation. Many additional "out of the box" customization elements are available.
Posted: 10 Dec 2008 | Published: 10 Dec 2008
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WPA2 Security: Choosing the Right WLAN Authentication Method for Homes and Enterprises
sponsored by Global Knowledge
WHITE PAPER:
This paper will explore the authentication methods available with WPA2 (Wi-Fi Protected Access 2) and identify several important best practices to consider when deploying a wireless network at home or in the enterprise.
Posted: 10 Dec 2008 | Published: 10 Dec 2008
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Hot Aisle Vs. Cold Aisle Containment
sponsored by APC
WHITE PAPER:
This paper examines hot and cold air containment and highlights the reasons why hot aisle containment emerges as the preferred best practice.
Posted: 20 Nov 2008 | Published: 20 Nov 2008
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Take the Maturity of Your Systems and Software Development Process to the Next Level with ALM
sponsored by IBM
WHITE PAPER:
This white paper introduces the steps that organizations must take to improve their systems and software development processes, by implementing key best practices and uniting development teams with Application Lifecycle Management (ALM).
Posted: 10 Jul 2008 | Published: 10 Jul 2008
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