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Banking White Papers (View All Report Types)
 
Self-Service CRM Success Stories: Metro Bank
sponsored by Microsoft
WHITE PAPER: CEO Craig Donaldson can attest firsthand how self-service CRM not only helped his colleagues engage people, but also helped Metro Bank stand out in the financial services industry for its exceptional customer focus. Learn how Metro Bank delivered a consistent customer journey and turned customers into fans.
Posted: 08 Jan 2016 | Published: 23 Jun 2015

Microsoft

Business Process Management: Banking
sponsored by IBM
WHITE PAPER: Banks can address operational challenges and differentiate themselves through business model innovation and business process optimization. Read this paper to learn more.
Posted: 02 Jul 2010 | Published: 15 Jan 2010

IBM

Optimize Customer Experience to Achieve Competitive Advantage
sponsored by Wipro Technologies
WHITE PAPER: Outsourcing Center and Wipro performed a survey that aimed to gauge how banking institutions are doing with their customer experience initiatives. While not a complete picture of how these financial institutions are progressing with their customer experience efforts, survey results point to some general trends and beliefs in this important area.
Posted: 21 Oct 2009 | Published: 21 Oct 2009

Wipro Technologies

Financial Giant Cuts Costs through Offshore Testing Services
sponsored by Hexaware Technologies
WHITE PAPER: Learn how one company was able to utilize cost effective offshore support for use acceptance testing (UAT) of customer applications, ensuring cost benefits and reduce failure rates.
Posted: 10 Apr 2008 | Published: 01 Apr 2008

Hexaware Technologies

Building a Clear and Socially Connected Enterprise
sponsored by SAP America, Inc.
WHITE PAPER: Read this white paper to learn how financial services firms can leverage social channels to better understand changing customer needs and interaction styles, develop products and services that address those changes, and create marketing campaigns that target these customers.
Posted: 27 Mar 2012 | Published: 31 Dec 2010

SAP America, Inc.

Rebuilding the Banking Landscape: Restoring Customer Confidence and Returning to Growth
sponsored by Micro Focus, Ltd
WHITE PAPER: This paper looks at the ways that banks are having to adapt to rise to these challenges, the constraints they face and how innovative changes in IT infrastructure can release time, money and capacity to meet the demands of the new banking landscape.
Posted: 22 Jul 2010 | Published: 22 Jul 2010

Micro Focus, Ltd

Your Small Business Security Questions Answered: SocialNetworks, SensitiveData, Business Banking
sponsored by AVG Technologies USA, Inc.
WHITE PAPER: This white paper answers your most critical small business security questions. Social networks, sensitive data, and business banking are all topics covered in this security guide. Read this paper now to learn more.
Posted: 05 Nov 2010 | Published: 05 Nov 2010

AVG Technologies USA, Inc.

The Top 10 Reasons to Automate Your AP Processes
sponsored by Kofax, Inc.
WHITE PAPER: This white paper examines in detail the relevant issues and benefits of Accounts Payable (AP) transformation as well as recent industry-wide research and best practices around such initiatives.
Posted: 23 Sep 2010 | Published: 23 Sep 2010

Kofax, Inc.

Fiserv: Saving $8 million in five years and helping banks improve business outcomes using IBM technology
sponsored by IBM
WHITE PAPER: Access the following white paper to uncover an analytics solution that is helping banks compete with their larger counterparts. Discover how you can gain the critical analytical insights from your data—fast—when you need it and where you need it, all while saving capital to push towards innovation
Posted: 20 Dec 2013 | Published: 20 Dec 2013

IBM

Optimization Applications in Finance, Securities, Banking and Insurance - IBM ILOG Optimization White Paper
sponsored by IBM
WHITE PAPER: This white paper shows how mathematical optimization provide tools that deliver significant competitive advantage for solving the most challenging problems encountered in finance, including risk management, operational cost, and product innovation.
Posted: 14 Dec 2010 | Published: 14 Dec 2010

IBM
 
 
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