CW 500 Club – how organisations are sharing IT services to beat the downturn
sponsored by ComputerWeekly.com
WHITE PAPER:
Businesses, charities and local authorities are looking to cut their overheads by sharing their IT infrastructure, CIOs at Computer Weekly’s 500 Club heard last week.
Posted: 25 Oct 2011 | Published: 23 Nov 2010
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3 Common Pitfalls to SLM—And How to Avoid Them
sponsored by CA Nimsoft
WHITE PAPER:
Access this essential resource to uncover the three major pitfalls in service level management and detailed advice for avoiding these roadblocks when deploying and managing your cloud services.
Posted: 05 Mar 2013 | Published: 05 Mar 2013
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Know Your Customer: Getting Serious about Unlocking Customer Insight
sponsored by Oracle Corporation UK Ltd
WHITE PAPER:
In today's industry climate, financial services institutions (FSIs) know that customer insight is the key to growth and profitability. Read on to learn how to better understand the value of customer relationships and gain insights into how to make the most of your customer interactions.
Posted: 16 Nov 2012 | Published: 31 Aug 2012
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IT pay and recruitment report: Software houses and consultants
sponsored by ComputerWeekly.com
WHITE PAPER:
This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of 2010 the IT jobs market for permanent staff being recruited by software houses and consultancies is up by 8.1%. The growth in demand for IT staff in this sector shows 27.3% more vacancies being advertised than a year ago.
Posted: 24 Oct 2011 | Published: 25 Jan 2011
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At-A-Glance - HP Enterprise Cloud Services for SAP Applications
sponsored by Hewlett-Packard Limited
WHITE PAPER:
This white paper introduces new virtual private cloud services that can deliver flexibility, scalability and cost-savings to your business. Discover how these new platforms can transform the way you deliver IT services to your users.
Posted: 15 Aug 2012 | Published: 15 Aug 2012
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Evaluating ITIL Help Desk/Service Desk Software Top 10 Considerations
sponsored by Cherwell
WHITE PAPER:
This white paper demystifies some of the common misconceptions surrounding help desk software selection. Inside, you'll find the top ten considerations for evaluating a help desk software solution.
Posted: 24 Jan 2013 | Published: 24 Jan 2013
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Evaluation of managed print service suppilers
sponsored by ComputerWeekly.com
WHITE PAPER:
In Quocirca’s evaluation of major providers of Managed Print Services (MPS) in Europe, Quocirca found that Xerox and HP lead the pack, due to their global scale and broad service capabilities. The analysis also showed that Ricoh and Lexmark have gained considerable ground, demonstrating effective maturity and service delivery excellence.
Posted: 24 Oct 2011 | Published: 25 Jan 2011
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The Top 10 Reasons to Automate Your Banking AP Process
sponsored by Kofax, Inc.
WHITE PAPER:
This white paper reveals the top ten reasons to automate your Banking AP processes.
Posted: 05 Mar 2013 | Published: 30 Dec 2011
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Tripwire IT Security and Compliance Automation Solutions: Empowering IT Security
sponsored by Tripwire, Inc.
WHITE PAPER:
View this informative white paper to learn how you can improve your IT security practices. Uncover some of the toughest challenges to maintaining Confidentiality, Integrity, and Availability (CIA). Uncover the sensitive data that needs protection as well as security policies and controls that could lead to a false of security.
Posted: 26 Sep 2012 | Published: 26 Sep 2012
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Reshaping IT in a Consumer Driven Era
sponsored by CA Technologies.
WHITE PAPER:
Mobile applications, smartphones, tablets, public cloud services, and social networking represent a new wave of technology adoption — one that significantly blurs the lines between business and personal domains. By unifying APM, IM, and SOM technologies, a successful service assurance implementation can focus an IT staff on business services.
Posted: 20 Jan 2012 | Published: 01 Oct 2011
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