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BSM White Papers (View All Report Types)
 
Gartner: Three actions to support governance as business gets social
sponsored by ComputerWeekly.com
WHITE PAPER: While businesses are seeing the value of becoming more open through social collaboration, there is a tightening of regulations impacting corporate governance and, subsequently, IT governance.
Posted: 20 Oct 2011 | Published: 31 Mar 2011

ComputerWeekly.com

Analyst's take: Sterling Fax Conversion Services boost productivity and reduce headcount
sponsored by ComputerWeekly.com
WHITE PAPER: Sterling Fax Conversion Services automate the processing of faxed and paper-based purchase orders and invoices, resulting in improved productivity and reduced headcount, while increasing data accuracy and reducing cycle times.
Posted: 21 Oct 2011 | Published: 04 Feb 2011

ComputerWeekly.com

Modernizing IT: Strategies for Improving Service Quality and Reducing IT Costs
sponsored by BMC Software, Inc.
WHITE PAPER: Working harder simply won't get you there. No matter how many people you allocate, sinking more labor into old IT practices cannot concurrently meet rising demands on IT and cut costs. Read about cost-effective, automated ways to meet this challenge head-on in our latest article, “Strategies for Modernizing IT, Reducing Costs, and..”
Posted: 17 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

Capturing the Potential of the Cloud 
sponsored by IBM
WHITE PAPER: This paper will discuss how cloud is helping enterprises, governments and industries around the globe meet their current challenges through key value drivers.
Posted: 13 Oct 2010 | Published: 15 Sep 2010

IBM

Leading Interactive Games Designer Accelerates Business Intelligence Program
sponsored by Cisco Systems, Inc.
WHITE PAPER: In this white paper, Rajesh K. Gupta, Electronic Arts' senior manager of applications for business intelligence (BI) and data services, explains how EA avoids many costly problems due to timely data access. Read this now to gain insight into how EA deployed job scheduling software and what benefits it reaped by doing so.
Posted: 20 Jan 2012 | Published: 20 Jan 2012

Cisco Systems, Inc.

Compuware Takes on the BSM Challenge
sponsored by Compuware Corporation
WHITE PAPER: Read this EMA sponsored white paper and learn how Compuware may well be the "sleeper" in Business Service Management with it's acquisition of Proxima Technology and introduction of the Vantage Service Manager.
Posted: 10 Jun 2009 | Published: 28 Jun 2007

Compuware Corporation

How one Australian Company Built Efficiencies Around their All-Star Team
sponsored by ConnectWise
WHITE PAPER: This white paper describes how IT solution provider PowerNET implemented an integrated business process management and sales analytics system to create profitability through efficiency.
Posted: 19 Feb 2015 | Published: 19 Feb 2015

ConnectWise

How SkillSoft Learning Impacts Performance of Individuals and Organizations
sponsored by Skillsoft
WHITE PAPER: In late 2010, Skillsoft asked KnowledgeAdvisors, the world's largest learning analytics firm, to conduct an independent study to determine the value that SkillSoft training provides to individuals and organizations. Check out this white paper to explore the results of this study and key findings.
Posted: 28 Aug 2012 | Published: 28 Feb 2011

Skillsoft

Smarter Customers, Smarter Commerce: Innovations in the Banking Industry
sponsored by IBM
WHITE PAPER: Banks today must reassess their business models and focus more on efficiency, data collection and risk management in order to stay competitive. Uncover a unique framework that can help meet your business objectives and allow for better data management in the highly regulated financial industry.
Posted: 13 Apr 2012 | Published: 13 Apr 2012

IBM

Getting Started with ITIL's CMDB: Best-Practice Tips for Enterprise IT Professionals
sponsored by Enterprise Management Associates (EMA)
WHITE PAPER: Gain insight into ITIL's CMDB, the drivers for adoption, potential pitfalls on the road to CMDB success, and best-practices guidance to organizations undertaking a CMDB initiative.
Posted: 09 Oct 2006 | Published: 01 Feb 2007

Enterprise Management Associates (EMA)
 
 
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