Automatic Number Identification Systems White Papers

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May 22, 2013

IT Systems > Communications Systems > Telecommunications Systems > Telephony Systems >
Automatic Number Identification Systems
ALSO CALLED: ANI DEFINITION: ANI (Automatic Number Identification) is a service that provides the receiver of a telephone call with the number of the calling phone. The method of providing this information is determined by the service provider (such as AT&T, MCI, Sprint, and so forth). The service is often provided by sending the digital tone multi frequency (DTMF) tones along with the call. Home users of ANI can screen … Definition continues below.
Automatic Number Identification Systems White Papers (View All Report Types)
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Our New Global Research Shows Untapped Potential sponsored by Siemens Enterprise Communications WHITE PAPER: In this brief yet informative resource, uncover statistics from a recent survey exploring distributed teams, collaboration technologies, user frustrations, and more! Posted: 03 Apr 2013 \| Published: 03 Apr 2013 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Software \| Communications Systems \| Mobile Workers \| Remote Users \| Unified Messaging \| Unified Messaging Systems \| Videoconferences

Ovum: Business tips for using SMS and web chat sponsored by ComputerWeekly.com WHITE PAPER: Web chat and SMS offer ways for enterprises to broaden channel support and personalize customer service without spending on complex solutions. While both solutions offer business benefits via customer outreach and support capabilities, they are currently two separate solutions. Posted: 21 Oct 2011 \| Published: 21 Feb 2011 TOPICS: Communications Networks \| Communications Systems \| Networking \| Networking Hardware

Protect your IT systems with next generation security sponsored by IBM WHITE PAPER: This informative resource outlines the need for more comprehensive IT systems security. Inside, discover common motivators behind cyberattacks, learn where your systems are vulnerable, and identify the next generation strategies that can help you achieve security success -- read on to learn more. Posted: 04 Feb 2013 \| Published: 31 Oct 2012 TOPICS: IT Management \| IT Systems \| Malware \| Password Management \| Security \| Security Infrastructure \| Security Management \| Security Policies \| Security Systems \| Security Threats \| Virus Protection \| Vulnerability Management

Protect Your IT Systems with Next Generation Security sponsored by IBM WHITE PAPER: A comprehensive strategy for IT systems security is crucial to mitigating attacks. This resource explores the motivators behind cyber-attacks, where systems vulnerabilities reside, and the next-gen solutions that can help you achieve security success. Posted: 16 Apr 2013 \| Published: 31 Oct 2012 TOPICS: IT Management \| IT Systems \| Malware \| Password Management \| Security \| Security Infrastructure \| Security Management \| Security Managers \| Security Policies \| Security Systems \| Security Threats \| Virus Protection \| Vulnerability Management

Readying your Portals for Social Business sponsored by IBM WHITE PAPER: Social networking, high-speed mobility and smarter devices are changing the way we do business. Read this paper now to learn how you can create value for your business through building robust social and real-time collaboration capabilities into portals. Posted: 16 Nov 2011 \| Published: 16 Aug 2011 TOPICS: Collaboration \| Communications Systems \| Data Management \| Infrastructure Management \| Mobile Device Management \| Portals \| Productivity \| Social Networking \| Strategic Planning \| Unified Messaging Systems \| Web 2.0

Real-Time Collaboration For Your Growing Business sponsored by Avaya WHITE PAPER: Discover how Avaya IP Office – a complete, across the board solution – can help you increase connectivity within your enterprise regardless of where employees, clients, and business partners are located. Click through to learn more about this innovative unified communications solution now! Posted: 21 Feb 2013 \| Published: 31 Dec 2012 TOPICS: Collaboration \| Instant Messaging \| IP \| IP Phones \| IP Telephony \| IP Videoconferences \| Mobile Workers \| Remote Offices \| Remote Users \| Telephones \| Telephony Systems \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Web Conferences

Realize The Benefits Of Design, Operation, Maintain Thinking Today sponsored by IFS WHITE PAPER: In this white paper, you'll find tips and strategies for maintaining an open and flexible IT system that will increase the efficiency of your enterprise. Learn how leveraging design, operate, maintain (DOM) can facilitate an easy transition to an open IT system. Posted: 11 Jan 2012 \| Published: 11 Jan 2012 TOPICS: Asset Management Services \| Enterprise Resource Management \| ERP \| ERP Software \| IT Asset Management \| IT Asset Management Software \| IT Systems \| Manufacturing \| Manufacturing Industry

Role-Based Access Control in Avaya Aura sponsored by Global Knowledge WHITE PAPER: Take an in-depth look at how to improve role-based access control and review the process for creating and assigning new user-roles on this advanced communications systems management tool. Learn more about how it can help enhance collaboration in your enterprise today. Posted: 15 Mar 2013 \| Published: 15 Mar 2013 TOPICS: Collaboration \| Communications Systems \| Messaging Software \| Systems Management \| Unified Messaging \| Unified Messaging Systems \| Voice Communications Software

See how “IT as a Service” Applies to your Enterprise: Enterprise Cloud Services− Virtual Private Cloud Proof of Concept sponsored by Hewlett-Packard Limited WHITE PAPER: Read this white paper to learn how you can test out enterprise cloud services – specifically the virtual private cloud – and see how it performs in conjunction with your current systems. Posted: 16 Aug 2012 \| Published: 16 Aug 2012 TOPICS: Business Processes \| Cloud Computing \| Cloud Management \| IT Best Practices \| IT Infrastructure \| IT Service Management \| IT Systems \| Private Cloud \| Private cloud computing

Optimize Multi-vendor Voice and Data Networks for Service Quality, Responsiveness, and Cost of Delivery sponsored by CA Technologies. WHITE PAPER: Learn how CA Network and Voice Management solution improves the quality of service, reduces the impact of service disruptions and controls OPEX and CAPEX through better use of resources. Posted: 29 Jul 2008 \| Published: 01 Jan 2007 TOPICS: Data Communications Services \| Fault Management \| Network Performance \| Telecommunications Software \| Telecommunications Systems \| Voice Networking \| Voice Quality \| VoIP

Peace of Mind for the Life of Your Business sponsored by Cisco Systems, Inc. WHITE PAPER: In today's rapidly changing marketplace, small businesses are facing new challenges and competitive pressures. Read this whitepaper to learn how to choose the right vendor to build the solutions that your business needs. Posted: 28 Aug 2008 \| Published: 28 Aug 2008 TOPICS: Business Process Management \| Communications Networks \| Communications Systems \| Competition \| Cost Benefit Analysis \| Fixed Assets \| Mobile Device Management \| Productivity \| SMBs \| Vendors

Plantronics UC Toolkit Adoption Guidelines for Success sponsored by Plantronics WHITE PAPER: Now that you have successfully completed the deployment of the UC audio devices in your organization, it is time to focus on the moment of truth — the first positive user interaction with the new technology. Posted: 10 Feb 2011 \| Published: 10 Feb 2011 TOPICS: Audio Equipment \| Audio Standards \| Communications Systems \| Integration Testing \| Productivity \| Telecommunications Standards \| Telephones \| User Experience

Polycom UC Intelligent Core: Scalable Infrastructure for Distributed Video sponsored by Polycom, Inc. WHITE PAPER: Video is leaving the dedicated video conference room and becoming a standard communication tool and part of the individual's daily workflow. In turn, this trend is having a profound impact on the scalability requirements of the visual communication system. Posted: 27 Aug 2010 \| Published: 27 Aug 2010 TOPICS: Collaboration \| Communications Networks \| Communications Systems \| Firewall Management \| TCO \| Video Services \| Video Systems \| Videoconferences

Prepare Your Enterprise for the Mobile Revolution: Boost the Bottom Line with Mobile UC sponsored by Avaya WHITE PAPER: This white paper will highlight the changes in the mobile workplace; outline the benefits of unified communications and Fixed-Mobile Convergence for mobile workers; identify the key market trends and business challenges IT managers must pay attention to and offer best practices for choosing a solution that will deliver clear ROI. Posted: 22 Sep 2011 \| Published: 22 Sep 2011 TOPICS: Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| Network Architectures \| Network Management \| Networking \| Unified Messaging

Preparing for IBM PureApplication System: Article series on onboarding your applications sponsored by IBM WHITE PAPER: This 5-part series offers key tips and tools that can help prepare your organization for a workload optimized, integrated hardware and software appliance. Discover how to quickly on-board your applications so you can get the most from this advanced system. Posted: 25 Apr 2012 \| Published: 11 Apr 2012 TOPICS: Application Deployment \| Application Integration \| Application Life-Cycle Management \| Applications Management \| Cloud Computing \| IT Systems \| Private Cloud

Proactive Service Assurance for Mobile Data Services sponsored by InfoVista Corporation WHITE PAPER: Until very recently, customer volume for data services was so low that service providers couldn't justify investment in robust, end-to-end service assurance solutions for mobile data services. Now, with the volume of data services on mobile networks growing, the business case for such an investment is clear. Read on to learn more. Posted: 02 Mar 2009 \| Published: 26 Feb 2009 TOPICS: 3G Wireless \| Internet Access \| Internet Appliances \| Internet Services \| IP Services \| Telecom Spending \| Telecommunications Industry \| Telecommunications Infrastructure \| Telecommunications Systems

RADVISION: Recipient of the 2008 North American Videoconferencing Infrastructure Systems Product Differentiation Innovation Award sponsored by RADVISION WHITE PAPER: Frost & Sullivan presents the 2008 Product Differentiation Innovation Award in the videoconferencing infrastructure systems market to RADVISION. Posted: 09 Jun 2008 \| Published: 01 Jun 2008 TOPICS: Collaboration \| Remote Network Management \| Telephony Systems \| Video Chat Software \| Video Telephones \| Videoconferences \| Videoconferencing Services \| Videoconferencing Software \| Videoconferencing Standards \| Videoconferencing Systems

ROI for the Online Channel: The Business Drivers for Your Investments in WCM Technology sponsored by SDL Web Content Management Solutions Division WHITE PAPER: This document provides you with the knowledge you need to make the connections between the SDL Tridion Web Content Management solution and its effects on your business. Posted: 20 Jul 2009 \| Published: 01 Jun 2009 TOPICS: Business IT Alignment \| Communications Systems \| CRM \| CRM Services \| Customer Interaction Services \| Customer Service \| Customer Support Software \| Web Content Management \| Web Development

Roundtable: Green IT: Making sustainability a corporate game-changer sponsored by ComputerWeekly.com WHITE PAPER: To discuss 'green' issues, C8 Consulting and document imaging manufacturer Kyocera Mita invited a number of specialists to give their views on the role of ‘green’ and making sustainability a corporate game-changer in the future. Posted: 27 Dec 2012 \| Published: 21 Jun 2010 TOPICS: Environmental Compliance \| Environmental Standards \| Green Data Center \| Green Storage \| IT Best Practices \| IT Management \| IT Systems

SAP Business Communications Management Rapid-Deployment Solution sponsored by SAP America, Inc. WHITE PAPER: See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits. Posted: 24 Mar 2011 \| Published: 24 Mar 2011 TOPICS: Business Management \| Communications Systems \| Contact Centers \| CRM \| Customer Service \| IP Contact Centers \| IP Telephony \| SAP (Product)

SDI Best Best Practices: Benchmarking for Service Desk Support sponsored by Citrix Online- GoToManage WHITE PAPER: The best way to continually improve and to deliver the best service is to measure, trend and set goals for your services and then benchmark against yourself - this is the very definition of service improvement and this guide will show you some simple ways in which you can accomplish this. Posted: 12 Oct 2011 \| Published: 12 Oct 2011 TOPICS: Communications Networks \| Communications Systems \| Help Desk Management \| Help Desk Management Services \| Help Desk Software \| Help Desks \| Unified Messaging \| Unified Messaging Systems

Securing the Foundation of Information Technology (IT) Systems sponsored by Trusted Computer Solutions WHITE PAPER: This paper explains how there is no one process to make any organization 100% secure, but establishing a company-wide security policy based on industry-standard best practices is a good place to start. Many of these best practices can be implemented as part of the operating system assessment and lock down process. Posted: 12 Jan 2010 \| Published: 12 Jan 2010 TOPICS: Application Security \| Compliance (Systems Operations) \| Firewall Appliances \| IT Systems \| Network Security \| Standards \| Virus Detection Software \| Virus Protection

Seeing the Big Picture: A Corporate Guide to Better Decisions through IT sponsored by SAP America, Inc. WHITE PAPER: Executives at small and midsize companies are making critical business decisions every day based on the information available to them. This information can come from a variety of sources: opinions from peers and colleagues; a personal sense of intuition or business judgment; or data derived internally or externally to the organisation. Posted: 28 Sep 2009 \| Published: 28 Sep 2009 TOPICS: Business Intelligence Software \| Business Performance Management \| Business Process Management \| ERP \| ERP Software \| IT Management \| IT Services \| IT Systems \| SAP (Product) \| SMBs

Service Catalog and the CMDB: Partner in Improving IT Service Quality and Controlling Costs sponsored by Enterprise Management Associates (EMA) WHITE PAPER: In this informative research report, noted ITSM expert Hank Marquis discusses the benefits of considering the Service Catalog and the CMDB as partners that work together to improve IT service quality, control IT costs, and align IT with the.. Posted: 09 Aug 2007 \| Published: 01 May 2007 TOPICS: Best Practices \| CMDB \| IT Service Management \| IT Services \| IT Systems \| Network Configuration Management

Session Border Controllers: Addressing Tomorrow's Requirements sponsored by Metaswitch Networks WHITE PAPER: This white paper discusses how IP-based service innovation will impact and shape the future of session border controllers. Posted: 27 Sep 2011 \| Published: 27 Sep 2011 TOPICS: Network Architectures \| Network Configuration Management \| Network Design \| Network Management \| Network Performance \| Network Security \| Networking \| Security \| SIP \| Telecommunications Industry \| Telecommunications Infrastructure \| Telecommunications Networks \| Telecommunications Standards \| Telecommunications Systems \| VoIP

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AUTOMATIC NUMBER IDENTIFICATION SYSTEMS DEFINITION (continued): … callers. ANI is commonly used by emergency center dispatchers to save the caller having to report the information and, when necessary, to help locate callers. A telephone company's 9-1-1 service to a public safety point usually includes the ANI feature.In a call center, ANI displays the number of the calling party to the call center agent in real time. Among other things, the call center can use the information to forward calls to different people for different geographic areas. ANI was originally developed by AT&T for internal long-distance billing purposes. ANI is not related to newer …

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