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Automatic Number Identification Systems

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DEFINITION: ANI (Automatic Number Identification) is a service that provides the receiver of a telephone call with the number of the calling phone. The method of providing this information is determined by the service provider (such as AT&T, MCI, Sprint, and so forth). The service is often provided by sending the digital tone multi frequency (DTMF) tones along with the call. Home users of ANI can screen  … 
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Automatic Number Identification Systems White Papers (View All Report Types)
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Goodbye Manual Processes, Hello Productivity
sponsored by ServiceNow
WHITE PAPER: Learn how automation is the key to saving time and boosting satisfaction. This eBook, "Accelerate Service Delivery with Automation," will help you reclaim lost productivity. Download now to learn best practices for transforming your ITSM into a modern, reliable experience.
Posted: 01 Aug 2016 | Published: 01 Aug 2016


How Big Internet Organizations Scale IT Infrastructure Securely, Rapidly and Inexpensively
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WHITE PAPER: Discover how data center colocation facilitates proper growth for Big Internet companies, as well as simplifies systems management across the entire data center estate. Learn how to leverage innovative colocation with integrated leading-edge energy efficiency to grow your business.
Posted: 14 Oct 2016 | Published: 14 Oct 2016


How to Add Omnichannel Experiences to Your Contact Center
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WHITE PAPER: 40% of contact center managers say that their IT doesn't meet current needs, and 80% say current systems won't meet future needs. But simply adding functions is too expensive. Discover a new approach to contact center improvements without using "rip and replace" methods or breaking the bank.
Posted: 05 Oct 2016 | Published: 05 Oct 2016


How to Bring a Common Language to Your IT Systems
sponsored by BDNA
WHITE PAPER: This white paper provides best practices for managing your IT assets. Learn how normalizing data, enriching data, and categorizing assets can help take the pain out of IT system management.
Posted: 28 Apr 2016 | Published: 28 Apr 2016


How to Build Marketplaces that Users Trust
sponsored by Twilio
WHITE PAPER: Unless you're connecting your consumers and products and services seamlessly, any attempt to attract, engage and retain them to transact on your marketplace will likely fail. With examples from Airbnb, Uber and a few others, dig into how you can establish trust with your customers via improving your communication strategies.
Posted: 16 Aug 2016 | Published: 16 Aug 2016


How to Deploy Infrastructure as a Service (IaaS) with a Solid Cloud Foundation
sponsored by IBM
WHITE PAPER: In this white paper, learn how to deploy infrastructure as a service (IaaS) by way of integrating cloud with your IT resources and processes.
Posted: 22 Jan 2016 | Published: 31 Dec 2015


How to tie learning to business impact
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WHITE PAPER: Many organisations implement “learning engagements,” or training programmes, to increase employee satisfaction, realise better team performance, and improve communication.
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Hyperconverged Infrastructure and the Ideal Data Center
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WHITE PAPER: A popular option among enterprises seeking the simplest system, hyperconverged infrastructure systems are readily available. With such a plethora of options, which one's best? Discover desirable outcomes organizations seek to achieve as they adopt hyperconverged infrastructures.
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Frost and Sullivan: Customer Experience Management: A Business Imperative beyond a Technology Solution
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WHITE PAPER: In this white paper, Frost & Sullivan, a global consulting and research firm, shares real-world insights from its latest comprehensive study of the value of CEM, including operator strategies driving adoption, best practices and KPIs, and a glimpse into the future of CEM.
Posted: 22 Feb 2010 | Published: 22 Feb 2010

Hewlett Packard Enterprise

Gaining Cloud Fax Advantages with SAP Systems
sponsored by Esker Inc.
WHITE PAPER: Adoption of cloud services for fax communnication has steadily increased as organizations seek to reduce costs, simplify their IT landscapes and streamline processes. Companies looking to integrate fax with their SAP applications no longer have to choose between efficiency, cost and functionality.
Posted: 21 Dec 2010 | Published: 21 Dec 2010

Esker Inc.

Get Ready for Unified Communications!
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Getting Mobile Collaboration Right
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WHITE PAPER: This valuable guide offers information and advice to help you prepare and build an intelligent mobile collaboration strategy.
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VeriSign, Inc

Global Trends Drive Business Strategies
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How Customers Are Cutting Costs and Building Value with Microsoft Virtualization
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WHITE PAPER: Virtualization provides powerful, tangible ways to streamline many traditionally time-consuming processes and minimize the resources needed to deploy and manage IT resources. This white paper examines how Microsoft® customers are using virtualization technology to simplify their IT infrastructure, IT processes, and save money.
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How Should an Enterprise Move towards Unified Communications?
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WHITE PAPER: Avaya moves customers toward Unified Communications to support complex and flexible work environments. The consultative process begins with a business assessment to understand the communication patterns, and to see where business processes slow down.
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How to overcome roadblocks to legacy software replacement: a guide for IT leaders
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Posted: 16 Jun 2014 | Published: 16 Jun 2014

MSM Software

How Unified Communications Pays for Itself
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WHITE PAPER: In this whitepaper, uncover best practice tips for building a comprehensive business case for unified communications (UC), as well as details about the benefits you will reap and alternate approaches to UC implementation you can implement.
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ShoreTel - OLD

HP white paper: Complete Data Protection for VMware Virtual Environments
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WHITE PAPER: This paper examines the issues of backup and recovery in VMware virtual server environments, and outlines the key features of HP Data Protector.
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Hewlett Packard Enterprise

HP's Universal CMDB: A Balanced Approach to Unifying IT Operations, Service Desks, and Business Objectives
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Hewlett Packard Enterprise

Hybrid Energy: What to consider when tapping into alternative energy at the cell site
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WHITE PAPER: This whitepaper details the value of hybrid energy sources in making your organization more energy efficient.
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Emerson Network Power

IBM Cognos Lifecycle Manager - Streamline upgrades with automated testing
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WHITE PAPER: System upgrades and other IT changes can have a negative impact on business intelligence report content, but testing thousands of reports can be tedious and time-consuming. This resource introduces a utility that relieves the burden by automating the testing process.
Posted: 15 Jan 2014 | Published: 31 Oct 2012


IBM Cognos Lifecycle Manager - Streamline upgrades. Meet changing business and IT requirements quickly.
sponsored by IBM
WHITE PAPER: The process of verifying that business intelligence report content has not been adversely affected following a change in the IT environment can be time-consuming and tedious. This resource introduces a utility that automates the testing process – read on to learn more.
Posted: 15 Jan 2014 | Published: 30 Sep 2012


IBM Service Management for the Intelligent Utility Network
sponsored by IBM
WHITE PAPER: The current utilities environment requires companies to decrease costs while increasing the ability to control utility assets. One key challenge is how to take advantage of new technologies to better manage the delivery of service to customers today and into the future. IBM Service Management for the IUN provides a blueprint for getting started.
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IBM SmartCloud for Social Business Mobility
sponsored by IBM
WHITE PAPER: This white paper introduces one company's portfolio of online services, including scalable and security-rich email, web conferencing, and social collaboration, that can help to improve employee responsiveness and effectiveness in support of social business.
Posted: 02 Oct 2014 | Published: 30 Sep 2014

101 - 125 of 318 Matches Previous Page    3 4 5 6 7 8    Next Page
AUTOMATIC NUMBER IDENTIFICATION SYSTEMS DEFINITION (continued): …  callers. ANI is commonly used by emergency center dispatchers to save the caller having to report the information and, when necessary, to help locate callers. A telephone company's 9-1-1 service to a public safety point usually includes the ANI feature.In a call center, ANI displays the number of the calling party to the call center agent in real time. Among other things, the call center can use the information to forward calls to different people for different geographic areas. ANI was originally developed by AT&T for internal long-distance billing purposes. ANI is not related to newer … 

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