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Automatic Number Identification Systems

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DEFINITION: ANI (Automatic Number Identification) is a service that provides the receiver of a telephone call with the number of the calling phone. The method of providing this information is determined by the service provider (such as AT&T, MCI, Sprint, and so forth). The service is often provided by sending the digital tone multi frequency (DTMF) tones along with the call. Home users of ANI can screen  … 
Definition continues below.
Automatic Number Identification Systems White Papers (View All Report Types)
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Hosted vs. Premises-based Unified Communications Solutions
sponsored by XO Communications
WHITE PAPER: Access this white paper for a guide to choosing whether premises-based or cloud-based UC makes the most sense for your company.
Posted: 28 May 2015 | Published: 28 May 2015

XO Communications

How Can You Meet Business Demands Quickly, with Agility and Flexibility?
sponsored by Red Hat
WHITE PAPER: This white paper explains how Red Hat Enterprise Linux can help you leverage the same advanced environment and open source solutions applied by today's most innovative IT organizations, such as Amazon and Facebook, and transition to an infrastructure that is open and flexible.
Posted: 09 Oct 2014 | Published: 09 Oct 2014

Red Hat

How Cloud and Mobile are Perfect Partners for UC
sponsored by Avaya
WHITE PAPER: This white paper discusses a complete cloud UC solution for midmarket enterprises which brings together mobility, video, security and networking.
Posted: 05 May 2015 | Published: 05 May 2015


How SIP for Enterprise Powers Unified Communications
sponsored by XO Communications
WHITE PAPER: Download and discover everything you need to know about session initiation protocol (SIP) trunking – your answer to an easier transition from distributed voice network to centralized, cost effective VoIP solution.
Posted: 28 May 2015 | Published: 26 Dec 2014

XO Communications

How System Telemetry can Optimize Universal Experience Management
sponsored by IR
WHITE PAPER: Access this guide to discover how telemetry data, when paired with other tools, can ensure that your unified communications systems perform to specification and meet service-level agreements.
Posted: 23 Oct 2015 | Published: 23 Oct 2015


How to Dish Out High Quality Online Media Experiences
sponsored by Akamai
WHITE PAPER: Looking for ways to cook up success with online media? This white paper highlights how to satisfy user experiences by delivering reliable content with reduced network congestion, and more.
Posted: 08 Sep 2015 | Published: 08 Sep 2015


How to Increase Video Adoption in Multi-Vendor Environments
sponsored by Polycom, Inc.
WHITE PAPER: This white paper discusses how critical visual communications can be to enterprises operating cohesively and what questions about UC you need to be asking.
Posted: 20 Aug 2015 | Published: 20 Aug 2015

Polycom, Inc.

How to Secure Your Ecosystem of Cloud-Based Apps
sponsored by MobileIron
WHITE PAPER: Most large organizations deploy or intend to deploy a broad range of mobile apps to their employees. This white paper reviews one app security model and how it can be leveraged to secure cloud-based productivity suites on mobile devices.
Posted: 05 Aug 2015 | Published: 05 Aug 2015


How to Startup with Hybrid Cloud: 5 Steps to Get Started
sponsored by VMware
WHITE PAPER: This white paper serves as a startup guide, and outlines the top 5 most common ways you can get started when thinking about adopting hybrid cloud. Read on here to find out how you can extend your existing applications and data center, as well as expand critical infrastructure for disaster recovery into the cloud.
Posted: 25 Aug 2015 | Published: 25 Aug 2015


How to tie learning to business impact
sponsored by
WHITE PAPER: Many organisations implement “learning engagements,” or training programmes, to increase employee satisfaction, realise better team performance, and improve communication.
Posted: 21 Oct 2011 | Published: 09 Dec 2010

IBM WebSphere to JBoss EAP Migration Guide
sponsored by Red Hat
WHITE PAPER: If IBM licensing costs and complexities are draining your IT budget, then migrating to open source middleware can offer you many advantages. This white paper discusses the business benefits of open source and guides you through the migration process.
Posted: 12 Aug 2015 | Published: 30 Sep 2014

Red Hat

How Customers Are Cutting Costs and Building Value with Microsoft Virtualization
sponsored by Microsoft
WHITE PAPER: Virtualization provides powerful, tangible ways to streamline many traditionally time-consuming processes and minimize the resources needed to deploy and manage IT resources. This white paper examines how Microsoft® customers are using virtualization technology to simplify their IT infrastructure, IT processes, and save money.
Posted: 19 Mar 2009 | Published: 03 Nov 2008


How Should an Enterprise Move towards Unified Communications?
sponsored by Avaya Inc.
WHITE PAPER: Avaya moves customers toward Unified Communications to support complex and flexible work environments. The consultative process begins with a business assessment to understand the communication patterns, and to see where business processes slow down.
Posted: 01 Jul 2008 | Published: 01 Jun 2008

Avaya Inc.

How to overcome roadblocks to legacy software replacement: a guide for IT leaders
sponsored by MSM Software
WHITE PAPER: This whitepaper gathers together the views of IT leaders from a recent survey of IT leaders and identifies the most typical roadblocks encountered when attempting to modernize legacy systems – as well as how they address those challenges.
Posted: 16 Jun 2014 | Published: 16 Jun 2014

MSM Software

How Unified Communications Pays for Itself
sponsored by ShoreTel - OLD
WHITE PAPER: In this whitepaper, uncover best practice tips for building a comprehensive business case for unified communications (UC), as well as details about the benefits you will reap and alternate approaches to UC implementation you can implement.
Posted: 06 Jun 2012 | Published: 30 Nov 2010

ShoreTel - OLD

HP white paper: Complete Data Protection for VMware Virtual Environments
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This paper examines the issues of backup and recovery in VMware virtual server environments, and outlines the key features of HP Data Protector.
Posted: 26 Jun 2009 | Published: 01 Nov 2008

Hewlett Packard Enterprise

HP's Universal CMDB: A Balanced Approach to Unifying IT Operations, Service Desks, and Business Objectives
sponsored by Hewlett Packard Enterprise
WHITE PAPER: In this white paper, read about the evolution of Configuration Management Database (CMDB) adoption in the market, CMDB solution integration and the overall architecture requirements for CMDB.
Posted: 24 Aug 2007 | Published: 01 Jan 2007

Hewlett Packard Enterprise

Hybrid Energy: What to consider when tapping into alternative energy at the cell site
sponsored by Emerson Network Power
WHITE PAPER: This whitepaper details the value of hybrid energy sources in making your organization more energy efficient.
Posted: 22 Nov 2013 | Published: 23 Nov 2012

Emerson Network Power

IBM Cognos Lifecycle Manager - Streamline upgrades with automated testing
sponsored by IBM
WHITE PAPER: System upgrades and other IT changes can have a negative impact on business intelligence report content, but testing thousands of reports can be tedious and time-consuming. This resource introduces a utility that relieves the burden by automating the testing process.
Posted: 15 Jan 2014 | Published: 31 Oct 2012


IBM Cognos Lifecycle Manager - Streamline upgrades. Meet changing business and IT requirements quickly.
sponsored by IBM
WHITE PAPER: The process of verifying that business intelligence report content has not been adversely affected following a change in the IT environment can be time-consuming and tedious. This resource introduces a utility that automates the testing process – read on to learn more.
Posted: 15 Jan 2014 | Published: 30 Sep 2012


IBM Service Management for the Intelligent Utility Network
sponsored by IBM
WHITE PAPER: The current utilities environment requires companies to decrease costs while increasing the ability to control utility assets. One key challenge is how to take advantage of new technologies to better manage the delivery of service to customers today and into the future. IBM Service Management for the IUN provides a blueprint for getting started.
Posted: 06 Dec 2010 | Published: 06 Dec 2010


IBM SmartCloud for Social Business Mobility
sponsored by IBM
WHITE PAPER: This white paper introduces one company's portfolio of online services, including scalable and security-rich email, web conferencing, and social collaboration, that can help to improve employee responsiveness and effectiveness in support of social business.
Posted: 02 Oct 2014 | Published: 30 Sep 2014


IBM Tivoli Service Request Manager White Paper
sponsored by IBM
WHITE PAPER: This IBM white paper will show you how you can help your organization manage incidents and problems, restore critical services, and minimize service desk calls in this white paper.
Posted: 22 Oct 2010 | Published: 15 Jan 2010


IBM WebSphere Distributed Caching Products
sponsored by IBM
WHITE PAPER: In today's tech environment, your enterprise systems are seeing higher levels of traffic and more usage spikes due to the proliferation of mobile devices. In this white paper, learn how you can scale your business-critical applications and systems, while maintaining high performance to keep customers satisfied.
Posted: 17 May 2013 | Published: 30 Jun 2012


IDC Buyer Case Study: Customer-Centric, User-Friendly Videoconferencing
sponsored by Vidyo, Inc.
WHITE PAPER: This IDC Buyer Case Study explores which videoconferencing solution Mydin, Malaysia's largest retailer enterprise, put in place to help connect and communicate, reduce costs, and achieve an optimal ROI.
Posted: 07 May 2013 | Published: 31 Jul 2012

Vidyo, Inc.
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AUTOMATIC NUMBER IDENTIFICATION SYSTEMS DEFINITION (continued): …  callers. ANI is commonly used by emergency center dispatchers to save the caller having to report the information and, when necessary, to help locate callers. A telephone company's 9-1-1 service to a public safety point usually includes the ANI feature.In a call center, ANI displays the number of the calling party to the call center agent in real time. Among other things, the call center can use the information to forward calls to different people for different geographic areas. ANI was originally developed by AT&T for internal long-distance billing purposes. ANI is not related to newer … 

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