The goal of customer interaction is to provide consistent and efficient service across all areas of customer contact channels. In this paper we examine two alternatives: building a contact center in-house versus using an online service such as Contactual OnDemand Contact Center to interact efficiently with customers.
This white paper explains how you can ensure your file storage repositories are secured. Read now to better manage data and make it more accessible while decreasing storage costs. Identify, protect, and archive your data to create a better understanding of its value to your organization.
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