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Automated Speech Recognition

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Automated Speech Recognition White Papers (View All Report Types)
 
Streamline Authentication with Voice Biometrics to Improve Contact Center Customer Experiences
sponsored by NICE Systems, Inc
WHITE PAPER: Discover how voice biometrics (VB) streamlines your entire customer authentication system, improves contact center efficiency, enhances security for sensitive customer data, and creates better overall customer experiences.
Posted: 04 Aug 2017 | Published: 04 Aug 2017

NICE Systems, Inc

Using AI-Powered Interaction Analytics to Transform the Enterprise
sponsored by NICE Systems, Inc
WHITE PAPER: This article examines the business benefits of voice recognition and analysis. Learn 5 positive outcomes businesses can realize thanks to customer experience analytics powered by neural networks.
Posted: 23 Feb 2017 | Published: 23 Feb 2017

NICE Systems, Inc

Speech Enable the EHR
sponsored by Nuance
WHITE PAPER: This resource highlights a speech recognition solution that improves physician experience with electronic health records, saving them 20 minutes or more of documentation time per day.
Posted: 12 Mar 2014 | Published: 31 Jan 2014

Nuance

A Clinically-Driven Approach to ICD-10
sponsored by Nuance
WHITE PAPER: This white paper highlights a voice recognition solution that enables physicians to describe their diagnoses more accurately and enhance the collaborative relationship between themselves, documentation specialists, other clinical staff and HIM pros.
Posted: 11 Mar 2014 | Published: 28 Feb 2013

Nuance

The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service
sponsored by Genesys
WHITE PAPER: This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage.
Posted: 03 Jun 2008 | Published: 01 Apr 2008

Genesys

10 Key DevOps Principles for ITSM Practictioners
sponsored by Cherwell
WHITE PAPER: Why is there so much friction between the two? How can they work together? Why can't we all just along? This white paper answers the first two questions, breaking down how DevOps and ITSM work together, and provides you with ten principles to guide ITSM through their portion of the DevOps initiative.
Posted: 07 Aug 2017 | Published: 07 Aug 2017

Cherwell

How LepideAuditor Helps You Detect and Prevent Privilege Abuse
sponsored by Lepide Software
WHITE PAPER: Discover how to combat the issue of privilege abuse with in-depth auditing of changes taking place in critical servers and data. Find out how to identify privileged users, track permission changes continuously, clean out old, unused accounts, ensure least privilege, and more.
Posted: 27 Jul 2017 | Published: 27 Jul 2017

Lepide Software

We Need to Talk About Cybersecurity: Moving on from the "Ad Hoc" Stage
sponsored by Dell SecureWorks
WHITE PAPER: Simply dealing with problems as they arise isn't enough – to keep your organization truly protected you need a cybersecurity plan. Learn 5 steps to developing your own cyber-business risk model.
Posted: 21 Jul 2017 | Published: 21 Jul 2017

Dell SecureWorks

Insider Threats to Financial Services
sponsored by Recorded Future
WHITE PAPER: More companies than ever before are seeking insider threat detection and prevention processes and tools. Read this white paper to uncover benefits from insider threat detection as well as prevention processes and tools.
Posted: 16 Aug 2017 | Published: 16 Aug 2017

Recorded Future

PASSIVE Voice Biometrics in ACTIVE Channels
sponsored by NICE Systems, Inc
RESEARCH CONTENT: Learn about the evolution of active vs. passive voice biometrics (VB) and how they combine with other speech processing technologies like automated speech recognition (ASR) to improve authentication and identity assertion in tandem with machine learning and AI.
Posted: 04 Aug 2017 | Published: 04 Aug 2017

NICE Systems, Inc

Can You Hear Me Now? Assessing VoIP Quality
sponsored by SearchNetworking.com
EZINE: How does VoIP quality measure up to 20th century standards? In this issue of Network Evolution, we look at what's driving VoIP networking development, and what users expect when it comes to voice and video quality.
Posted: 01 Jun 2017 | Published: 01 Jun 2017

SearchNetworking.com

The State of the Developer Nation: From Cloud to Mobile, IoT to VR
sponsored by OutSystems
RESEARCH CONTENT: How well do you really know modern developers? Explore the results of this Developer Economics survey that polled 21,000 developers to get into their mindset and find out how they feel about cloud, mobile, IoT, virtual reality, machine learning, and more.
Posted: 08 May 2017 | Published: 31 Mar 2017

OutSystems

Business Leaders: 5 Reasons Why It's Time to Ditch Your Interactive Voice Response (IVR)
sponsored by [24]7
WHITE PAPER: Can you save money without losing your customers? Interactive voice response (IVR) may be hurting the customer experience and sending your hard-earned customers to your competitors. Access this white paper for 5 significant reasons to dump your IVR and keep your customers.
Posted: 03 Nov 2016 | Published: 03 Nov 2016

[24]7

Why is Customer Service So Bad at Handoffs?
sponsored by [24]7
WHITE PAPER: 64% of consumers start their customer service journeys online. Where are the rest going? Access this white paper to learn about automated phone's role in customer experience and how your company can connect Web, IVR, mobile, and social media touch points.
Posted: 17 Jan 2017 | Published: 30 Dec 2016

[24]7

Secure Apps at the Speed of DevOps
sponsored by Veracode, Inc.
RESEARCH CONTENT: This Forrester Research report explores the importance of uniting security pros with Dev and Ops to deliver on accelerated secure app development. Uncover the report's key findings to learn how to build security into earlier stages of the app lifecycle to remediate vulnerabilities without sacrificing speed.
Posted: 04 May 2017 | Published: 16 Dec 2016

Veracode, Inc.

Business Agility: How Modern Businesses Beat the Competition
sponsored by CA Technologies
WHITE PAPER: Learn about the CA Agile Central platform, a leader in Gartner's Magic Quadrant for enterprise Agile planning tools, and how it helps you accelerate time-to-market for quality app releases.
Posted: 11 Aug 2017 | Published: 31 Jul 2017

CA Technologies

APIs: Building an On-Ramp to the Digital Enterprise
sponsored by TIBCO Software Inc.
WHITE PAPER: Discover how to capitalize on the API economy and view apps as ecosystems. Learn about the importance of API management, as well as how to incorporate APIs into your strategies for IoT data management, microservices-based development, building mobile apps, and more.
Posted: 15 Aug 2017 | Published: 02 Mar 2016

TIBCO Software Inc.

CW Buyer's Guide: Windows 8
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This 11 page buyer's guide looks at the implications of Windows 8 for corporate IT.
Posted: 23 Oct 2012 | Published: 23 Oct 2012

ComputerWeekly.com

CW Special report on Symantec
sponsored by ComputerWeekly.com
WHITE PAPER: This in-depth profile from Computer Weekly, updated for 2013, gives you the key facts on Symantec's products, financial performance and strategy.
Posted: 14 May 2013 | Published: 14 May 2013

ComputerWeekly.com

Convert Like a Pro: The Future of Personalization in Marketing
sponsored by Cxense
EBOOK: Marketers have been experimenting with content recommendations and retargeting for many years, but with more and more customers expecting unique online experiences these methods just won't cut it anymore. Discover how to achieve personalization with big data, web and mobile apps, and more.
Posted: 09 May 2017 | Published: 09 May 2017

Cxense

Enterprise Mobility Use Case Guide: Top Micro Apps to Deliver Business Value
sponsored by Capriza
WHITE PAPER: This guide identifies dozens of use cases for enterprise mobility across business functions including sales, delivery & fulfillment, support & maintenance, finance, and HR.
Posted: 18 Apr 2017 | Published: 30 Dec 2016

Capriza

How to Implement a Personalized Online Customer Experience
sponsored by Cxense
EBOOK: This e-book explores how to engage customers and increase brand recognition with strategies for delivering personalized online customer experiences. Discover how to extract the key insights you need from customer data and leverage them to make personalization a measureable, profitable reality.
Posted: 04 May 2017 | Published: 04 May 2017

Cxense

Modernizing the Marketing Organization: 6 Real-World Examples of Marketing Analytics at Work
sponsored by SAS
CASE STUDY: Many marketing organizations today are modernizing and championing analytical transformations in their campaigns. Inside, discover 6 practical accounts of how to create a new marketing culture that adds value through data and analytics.
Posted: 25 May 2017 | Published: 25 May 2017

SAS

Moving Beyond Loyalty Pricing, Personalization And The Modern Customer
sponsored by NetSuite
RESEARCH CONTENT: Retailers might be reluctant to admit that they have been drawn into price wars, but recent research confirms that this trend is putting retailers in a race to the bottom line. How to encourage full-price sales instead? This report examines consumer sentiment, retailer best practices, and system requirements for maximizing sales and loyalty.
Posted: 22 May 2017 | Published: 01 Oct 2016

NetSuite

What is Robotic Process Automation? A Guide to RPA
sponsored by HelpSystems
WHITE PAPER: Explore robotic process automation (RPA) and find out what it is, why it's important, and how it differs from other types of automation. Discover how to improve your automation strategy and learn about software robots, the RPA vendor landscape, and how RPA functions in different industries.
Posted: 02 Aug 2017 | Published: 02 Aug 2017

HelpSystems

How to Deliver Modern Mobile Apps Faster Than the Competition
sponsored by OutSystems
WHITE PAPER: This white paper explores why many organizations are turning to rapid application delivery (RAD) platforms in order to meet strict delivery deadlines for high-quality web and mobile apps.
Posted: 22 Jan 2016 | Published: 22 Jan 2016

OutSystems

APIs and Mobile: Creating an Integrated Physical-Digital Consumer Experience
sponsored by TIBCO Software Inc.
WHITE PAPER: Learn how retailers are leveraging APIs to improve mobile strategies and enhance consumer engagement. Discover how APIs make your digital assets consumable in any sort of app across a variety of platforms, allowing you to improve customer experiences without sacrificing security for sensitive data.
Posted: 02 Dec 2016 | Published: 03 Oct 2016

TIBCO Software Inc.

CRM and Digital Opportunities for Today's SMBs
sponsored by Salesforce
WHITE PAPER: This report, commissioned by Salesforce, aims to identify potential areas SMBs can improve when it comes to using CRM and digital technology. Learn how to create more targeted, personalized marketing strategies, orchestrate multichannel strategies, assess the potential financial benefits of CRM, and more.
Posted: 10 Aug 2017 | Published: 10 Aug 2017

Salesforce

Are You Still Bidding Like It's 2007? Why Conventional Bidding Methods Leave Money on the Table
sponsored by [24]7
WHITE PAPER: This white paper explores the complexities of bidding for ad position as a data-driven marketing and retail process. Learn about the concept of automated high-frequency bidding and how it helps optimize your search engine marketing (SEM) strategy.
Posted: 29 Mar 2017 | Published: 31 Dec 2016

[24]7

Prepare Your Organization for the New Revenue Recognition Standard
sponsored by NetSuite
WHITE PAPER: The new revenue recognition standard, IFRS 15, represents the most sweeping change to revenue accounting rules in years. Now is the time for companies to ready themselves and begin working toward compliance. Learn how NetSuite can help you streamline processes and be more comfortable with your revenue numbers.
Posted: 25 May 2017 | Published: 25 May 2017

NetSuite

Address the Challenges of Managing Software Assets with a Global Software Recognition Database
sponsored by Snow Software
WHITE PAPER: In this white paper, you'll learn about a subscription-based software recognition service that combines a global database with a team of experts. Uncover ways this effective duo can help you gain visibility and understanding of licensable applications and suites, all within a database that supports more than 250,000 applications.
Posted: 11 Mar 2016 | Published: 11 Mar 2016

Snow Software

Speech Recognition, Structured Reporting Multi-Site Workflow
sponsored by Nuance
WHITE PAPER: How do you provide the radiology department with a reporting system that doesn't require the consultants to change behavior, enables easy creation of structured documents, accurately captures reporting data, integrates a peer review workflow, and consolidates multiple RIS/PACS? Read this report to learn how Dragon Medical can help.
Posted: 22 Sep 2014 | Published: 22 Sep 2014

Nuance
 
 
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