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Audio/Video Chat Software White Papers (View All Report Types)
 
What Matters Most in a Remote Support Tool
sponsored by LogMeIn, Inc.
WHITE PAPER: Explore survey results of IT decision makers across the US using remote support tools. Discover what 6 features and functionalities matter most in their remote support software.
Posted: 24 May 2016 | Published: 31 Dec 2015

LogMeIn, Inc.

Industry Report: Revolutionizing Tech Support with Video
sponsored by LogMeIn, Inc.
WHITE PAPER: Examine how live video links can improve the tech service and support process. Learn how this video strategy can overcome the limitations and costs of traditional phone support by helping techs walk through repairs and replacements, direct customers to type commands correctly, and more.
Posted: 17 May 2016 | Published: 26 May 2015

LogMeIn, Inc.

Guide to Selecting the Right Remote Support Tool
sponsored by LogMeIn, Inc.
WHITE PAPER: Remote support tools can help agents troubleshoot a device quickly, boost agent productivity, and reduce travel costs – but which one is right for your enterprise? Learn how to find a remote support tool that delivers a strong ROI.
Posted: 20 May 2016 | Published: 31 Dec 2015

LogMeIn, Inc.

Video Collaboration in the Field: Resolve Issues Faster
sponsored by LogMeIn, Inc.
WHITE PAPER: As customer expectations rise and competition becomes more intense, service organizations need a way to resolve issues faster. Explore how collaborative video tools can improve issue resolution and deliver better customer experiences.
Posted: 24 May 2016 | Published: 31 Jul 2015

LogMeIn, Inc.

Transforming your voice, video and collaboration infrastructure: The IBM journey toward unified communications
sponsored by IBM
WHITE PAPER: Access this resource for insight into creating an effective communications infrastructure today, facing challenges such as maintaining service quality, managing data security, and protecting employee privacy.
Posted: 02 Mar 2012 | Published: 01 Sep 2010

IBM

Considerations for Building Video Chat and Streaming Applications
sponsored by Oxagile
WHITE PAPER: This whitepaper stacks up against each other the chat solutions and media servers that will set an underlying base for either custom video streaming or video chat products that you might consider building.
Posted: 07 Aug 2013 | Published: 07 Aug 2013

Oxagile

Avaya Video Collaboration Solution for IP Office
sponsored by Avaya
WHITE PAPER: In the age of the globally-dispersed business, IT and organizational leaders are searching for ways to improve collaboration. This data sheet introduces a video collaboration solution that can make meetings more productive, efficient, and meaningful for organizations of all sizes.
Posted: 14 Jun 2013 | Published: 14 Jun 2013

Avaya

Personal Telepresence: The Next Generation of Video Communication
sponsored by Vidyo, Inc.
WHITE PAPER: This whitepaper presents a brief history of the evolution of video conferencing and introduces a new solution for video conferencing that provides high quality visual communication with low latency, point and click simplicity on portable personal devices, and low cost access that requires only a general purpose IP network. Read on to learn more.
Posted: 02 Nov 2009 | Published: 02 Nov 2009

Vidyo, Inc.

RADVISION: Recipient of the 2008 North American Videoconferencing Infrastructure Systems Product Differentiation Innovation Award
sponsored by RADVISION
WHITE PAPER: Frost & Sullivan presents the 2008 Product Differentiation Innovation Award in the videoconferencing infrastructure systems market to RADVISION.
Posted: 09 Jun 2008 | Published: 01 Jun 2008

RADVISION

UC&C Technology Adoption Leads to Increased Business Value
sponsored by Cisco
WHITE PAPER: This Technology Adoption Profile synthesizes the latest research on the adoption of modern unified communications and collaboration technologies and the value that it provides to companies.
Posted: 02 Apr 2014 | Published: 31 Jul 2013

Cisco
 
 
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