Academic Programs White Papers

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May 18, 2013

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Academic Programs

Academic Programs White Papers (View All Report Types)

x-diagram: CLOUD – WITHOUT COMPROMISE sponsored by Oracle Corporation WHITE PAPER: This x-diagram illustrates how Oracle Human Capital Management in the cloud is the transformational tool that helps HR bring value back to the organization. Posted: 13 Mar 2013 \| Published: 31 Dec 2012 TOPICS: Business Management \| Business Performance Management \| Cloud Computing \| Employee Performance Management (EPM) \| Human Resources Management \| Human Resources Service Providers \| Human Resources Services \| Human Resources Software \| Oracle (Product) \| Software as a Service \| Talent Management \| Workforce Planning

The State of Service Management sponsored by SAP America, Inc. WHITE PAPER: View this document to learn more about the current state of the service enterprise and the goals and investments prioritized by service leaders. It also displays performance benchmarks of leading service organizations and other factors that contribute to best-in-class performance. Posted: 04 Feb 2013 \| Published: 04 Feb 2013 TOPICS: Customer Satisfaction \| Customer Self-Service \| Human Resources Management \| Human Resources Service Providers \| Marketing \| SOA

Talent Management is Better Together: 5 Ways To Drive True Talent Results sponsored by Cornerstone OnDemand WHITE PAPER: This resource counts down five ways that your organization can drive true talent results from an integrated talent management suite. Discover the role of integration in talent management, and learn how you can realize greater talent value, by reading on. Posted: 13 May 2013 \| Published: 13 May 2013 TOPICS: Application Integration \| Employee Performance Management (EPM) \| Human Resources Management \| Human Resources Software \| Recruiters \| Recruiting Services \| Talent Management \| Training \| Training Software \| Workforce Management Software \| Workforce Planning

CEO Perspectives: How HR Can Take a Bigger Role in Driving Growth sponsored by Oracle Corporation WHITE PAPER: This report by the Economist Intelligence Unit investigates whether the HR function is forging a close and robust relationship with the CEO. It also explores the nature of these working relationships, how they have been affected by the economic downturn and how they vary across industries and regions. Posted: 12 Mar 2013 \| Published: 31 Dec 2012 TOPICS: Business Performance Management \| CEOs \| Corporate Governance \| Employee Performance Management (EPM) \| Human Resources Management \| Strategic Planning \| Talent Management \| Workforce Planning

Grow Your Business With Existing Customers sponsored by Citrix Online Go To Meeting WHITE PAPER: This brief by Pamela Slim, award-winning author, shows you how to establish strong customer relationships and then nurture them for the long haul. Posted: 01 Apr 2013 \| Published: 01 Apr 2013 TOPICS: Business Environment \| Business IT Alignment \| Business Management \| Business of Information Technology \| Business Process Management \| Collaboration \| Collaborative Commerce \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| Customer Support Software

Operations Excellence in Professional Services Firms sponsored by SAP America, Inc. WHITE PAPER: In this resource, professional service firms will find key steps they can take in order to create more innovative delivery structures and improve decision-making related to projects, talent, and client profitability. Posted: 22 Mar 2013 \| Published: 31 Dec 2010 TOPICS: Business Management \| Business Performance Management \| Business Process Management \| Business Processes \| Business Service Management \| Business Service Providers \| Human Resources Management \| Professional Services Industries \| SAP (Product) \| Talent Management

Dimensional Research: IT Process Automation in Real Life: HP Customers Share Experiences sponsored by Hewlett-Packard Company WHITE PAPER: This white paper takes a look at the results of in-depth interviews with those well-versed in IT process automation. Hear from peers experienced with ITPA and uncover the real and substantial business benefits they've achieved. Posted: 01 Mar 2013 \| Published: 01 Mar 2013 TOPICS: Business Management \| Business of Information Technology \| Business Performance Management \| Business Process Automation \| Business Process Management \| Business Process Outsourcing \| Business Processes \| IT Best Practices \| IT Infrastructure \| IT Management \| IT Outsourcing Services \| IT Service Management

Infographic: Talent Intelligence and the Bottom line sponsored by Oracle Corporation WHITE PAPER: The role of the HR department is becoming in sharp focus of the CEO and CFO. This infographic illustrates the view from the C-suite and explores talent intelligence and the bottom line. Posted: 12 Mar 2013 \| Published: 12 Mar 2013 TOPICS: Budgeting \| CEOs \| CFOs \| Employee Performance Management (EPM) \| Financial Management \| Human Resources Management \| Talent Management \| Workforce Planning

Developing an Information Strategy in the Financial Services Industry sponsored by Information Builders WHITE PAPER: In this resource, financial services organizations will learn how they can use five key actions to develop a successful information strategy in order to improve processes, boost productivity, enhance decision-making, and more. Posted: 01 May 2013 \| Published: 31 Dec 2012 TOPICS: Business Intelligence \| Business Management \| Business Performance Management \| Business Process Management \| Business Processes \| Data Analytics \| Data Governance \| Data Management \| Data Quality \| Financial Industry Organizations \| Financial Services Industry \| Information Governance \| Information Management \| Productivity

Driving Successful HR Leadership: Talent Management's Role in Core Business Strategy sponsored by Oracle Corporation WHITE PAPER: Talent management has traditionally been managed in silos, with a series of disparate systems and disconnected processes and reports. In today's data-driven world, CEOs demand more. This new study conducted by HR.com explores what's working for organizations today and the biggest gaps to fill. Posted: 11 Mar 2013 \| Published: 30 Nov 2012 TOPICS: Application Integration \| Business Intelligence \| Employee Performance Management (EPM) \| Human Resources Management \| Human Resources Services \| Human Resources Software \| Recruiters \| Talent Management

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