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ATCWhite Papers (View All Report Types)
 
Systems Of Engagement Demand New Integration Solutions — And A New IT
sponsored by IBM
WHITE PAPER: Today's businesses must interact with customers in more ways than ever before -- online, through mobile apps, via social media, and more. To deliver this new genre of customer engagement applications, a higher level of integration is necessary, as is a reorganization of the IT landscape in general.
Posted: 16 May 2014 | Published: 30 Apr 2013

IBM

The Impact of Cloud Technologies on IT Service Management
sponsored by FrontRange Solutions Inc.
WHITE PAPER: This resource presents the results of a survey regarding the impact that cloud technologies are having on IT service management (ITSM) solutions. Inside, learn about the shortcomings of existing ITSM approaches and find advice to help you move forward.
Posted: 26 Jun 2013 | Published: 26 Jun 2013

FrontRange Solutions Inc.

Optimize App Development and Testing with Off-Premises Environments
sponsored by Rackspace
WHITE PAPER: This helpful white paper examines a new managed virtualization service that can extend your development and testing environment to more efficient outsourced infrastructures without sacrificing IT control.
Posted: 03 Sep 2014 | Published: 18 Jul 2014

Rackspace

Enterprise Portal Rationalization: Using a Service-Oriented Architecture to Stop Web Asset Sprawl
sponsored by Oracle Corporation
WHITE PAPER: This paper provides an overview of the problem of Web sprawl, and an account of the rationalization strategies organizations are adopting to gain the upper hand on sprawl. Adopting a service-oriented architecture based on integrated application platform infrastructure emerges as the key to rationalizing sprawl.
Posted: 03 Apr 2009 | Published: 01 Mar 2009

Oracle Corporation

Control IT With Configuration Audit and Control
sponsored by Tripwire, Inc.
WHITE PAPER: Learn how establishing a change policy that enforces all changes are auditable and authorized, and all unauthorized changes are investigated, can enable IT organizations to reach compliance, security, and availability goals
Posted: 01 Mar 2007 | Published: 01 Feb 2007

Tripwire, Inc.

IBM Tivoli Service Request Manager White Paper
sponsored by IBM
WHITE PAPER: This IBM white paper will show you how you can help your organization manage incidents and problems, restore critical services, and minimize service desk calls in this white paper.
Posted: 22 Oct 2010 | Published: 15 Jan 2010

IBM

Beyond Job Scheduling:The Road To Enterprise Process Automation
sponsored by UC4 Software, Inc
WHITE PAPER: This white paper demonstrates the ever-increasing value of enterprise process automation and outlines a set of requirements for truly achieving it.
Posted: 11 Aug 2011 | Published: 31 Dec 2010

UC4 Software, Inc

The State of IT Systems Management
sponsored by Kaseya
WHITE PAPER: This white paper is the culmination of the survey results, painting a complete and accurate picture of the most common IT issues affecting IT professionals and Kaseya’s solution to solving these problems.
Posted: 13 Aug 2010 | Published: 13 Aug 2010

Kaseya

Transformative Service Management - Reinventing Service Management for the New Style of IT
sponsored by Hewlett-Packard Company
WHITE PAPER: This white paper details the changes that have transformed IT and how they should be viewed as an opportunity for the department to reassert its value.
Posted: 26 Nov 2013 | Published: 22 Oct 2013

Hewlett-Packard Company

IBM WebSphere Distributed Caching Products
sponsored by IBM
WHITE PAPER: In today's tech environment, your enterprise systems are seeing higher levels of traffic and more usage spikes due to the proliferation of mobile devices. In this white paper, learn how you can scale your business-critical applications and systems, while maintaining high performance to keep customers satisfied.
Posted: 17 May 2013 | Published: 30 Jun 2012

IBM
 
 
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